GEM

Indian Army Department Of Military Affairs Printer Head and IT Spare Parts Tender 2025 - HP Epson Canon OEM Service India

Posted

22 Oct 2025, 01:24 pm

Deadline

01 Nov 2025, 02:00 pm

Location

PANCHKULA , HARYANA

Progress

Issue22 Oct 2025, 01:24 pm
AwardPending
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Quantity

37

Category

PRINTER HEAD FOR HP INK JET

Bid Type

Single Packet Bid

Categories 5

CABLE UPS BOX SMPS AC AND DC POWER SUPPLY

Tender Overview

The procurement is issued by the Indian Army under the Department Of Military Affairs for a wide range of IT peripherals and spare parts, including HP printer head, HP motherboard for desktops, EPSON maintenance box, SMPS, CANON MFD fusion assy, and related items. The BOQ lists 11 items with unspecified quantities, indicating a broad spares and components lot. The emphasis is on imported/original OEM products with India-based after-sales support, highlighting the need for authorized vendors. This tender requires compliance with OEM service capabilities within India and authentic OEM documentation, ensuring serviceability and warranty adherence for military equipment. Unique scope lies in cross-brand components for HP, Epson, and Canon devices within a single supply contract.

Technical Specifications & Requirements

  • No explicit technical specifications are published in the tender data; however, the title indicates items spanning printer heads, motherboards, maintenance boxes, SMPS, batteries (12V 7Ah), head cables, UPS 1KVA, and logic cards for various brands (HP, Epson, Canon, Dell).
  • The single critical condition visible is the OEM/imported requirement: the vendor must have a registered office in India to provide after-sales service. This implies a need for local ISI/ISO-like service capability, warranty handling, and spare parts availability within India.
  • The absence of detailed specifications suggests that bidders should rely on OEM part numbers and ensure genuine parts availability, with potential alignment to standard military procurement practices for compatibility and serviceability.

Terms, Conditions & Eligibility

  • OEM Imported Products: Requires OEM or Authorized Seller with a registered India office for after-sales service; submit certificate.
  • BOQ includes 11 items but no quantities disclosed; bidders should prepare to meet OEM part availability and service commitments across HP, Epson, Canon, and Dell components.
  • Section of terms emphasizes authenticity and service support; ensure compliance with Indian service regulations and warranty terms for military equipment.

Key Specifications

    • Product/service names from title: HP printer head, HP motherboard for desktop, EPSON maintenance box, SMPS, CMOS battery (BTY), DELL keyboard and mouse set, BTY 12V 7Ah, printer head cables, UPS 1KVA, EPSON L130 logic card, CANON MFD fusion assy
    • Item count: 11 items in BOQ with unspecified quantities
    • Delivery/installation details: not specified; bidders should infer standard military delivery timelines and installation coordination
    • Standards/certifications: required OEM authorization and India-based after-sales support; no explicit IS/ISO numbers provided

Terms & Conditions

  • OEM imported products must have an India-based registered office for after-sales service

  • Certificate proving OEM India presence must be submitted

  • BOQ lists 11 items; exact quantities not disclosed

Important Clauses

OEM Imported Products

In case of imported products, OEM or Authorized Seller of OEM should have a registered office in India to provide after sales service support in India; certificate to this effect must be submitted.

Bidder Eligibility

  • Bidder must hold OEM authorization or be an authorized seller for imported IT peripherals

  • India-based service capability with registered office for after-sales support

  • Ability to supply HP, Epson, Dell, and Canon components as per title items

Bill of Quantities (BOQ) 11 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 PRINTER HEAD FOR HP INK JET PRINTER HEAD FOR HP INK JET 1 nos finclk2 10
2 MOTHER BOARD FOR HP DESKTOP MOTHER BOARD FOR HP DESKTOP 1 nos finclk2 10
3 MAINTANICE BOX EPSON PRINTER MAINTANICE BOX EPSON PRINTER 2 nos finclk2 10
4 SMPS SMPS 1 nos finclk2 10
5 CMOS BTY CMOS BTY 5 nos finclk2 10
6 DELL KEY BOARD AND MOUSE SET DELL KEY BOARD AND MOUSE SET 8 nos finclk2 10
7 BTY 12V 7AH BTY 12V 7AH 14 nos finclk2 10
8 HEAD CABLE PRINTER HEAD CABLE PRINTER 1 nos finclk2 10
9 UPS 1KVA UPS 1KVA 2 nos finclk2 10
10 EPSON L130 LOGIC Card EPSON L130 LOGIC Card 1 nos finclk2 10
11 CANON MFD FUSION ASSY CANON MFD FUSION ASSY 1 nos finclk2 10

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Required Documents

1

Certificate from OEM showing registered office in India for after-sales service (mandatory for imported/origin products) as per Buyer Added Terms

2

Any existing authorization from OEM authorizing the bidder to supply HP, Epson, Dell, or Canon components in India

3

GST registration certificate (typical tender requirement, though not explicitly listed in terms)

4

PAN card copy

5

Financial statements demonstrating bidder stability

6

Technical compliance documents or past performance certificates related to IT peripherals

Frequently Asked Questions

How to bid for printer head and IT spare parts tender in India Army 2025?

Bidders must prove OEM authorization or authorized seller status, with a registered Indian office for after-sales service. Submit the OEM certificate, GST, PAN, financials, and any prior performance certificates. Ensure you can supply HP, Epson, Canon, and Dell components and meet delivery expectations for 11 listed items.

What documents are required for OEM imported IT peripherals tender in India Army?

Required documents include an OEM-issued certificate of India-based after-sales service capability, bidder's GST registration, PAN, financial statements, and technical compliance certificates. If applicable, provide OEM authorization letters for HP, Epson, Dell, and Canon product lines and any relevant service warranties.

What are the technical specification expectations for 11 items tender in India?

The tender data lacks explicit specs; bidders should align with OEM part numbers and ensure availability of genuine HP printer heads, motherboard components, Epson maintenance items, batteries, and UPS parts. Emphasize compatibility with HP, Epson L130, and Canon MFD fusion assemblies in the submission.

When is the delivery timeline for the India Army IT spares tender 2025?

Delivery timelines are not published in the data; bidders should prepare for standard military procurement schedules and confirm delivery/installation milestones during bid clarification. Ensure readiness to commit to timely supply once order placement occurs.

What is the EMD or security requirement for this Army tender?

The tender data does not specify an EMD amount; bidders should monitor official communications and prepare to furnish an EMD as per Indian Army standard practice, typically a refundable deposit or bank guarantee tied to bid validity.

How to demonstrate India-based after-sales support for imported IT parts?

Provide a formal OEM certificate showing a registered Indian office, address proof, and service capability. Include contact details for service engineers, and outline response times, warranty coverage, and spare parts availability for HP, Epson, Dell, and Canon components.