Tender Overview
Ideck Infrastructure Development Corporation Limited (Karnataka) under the Housing Department Karnataka invites bids for procurement of core IT equipment including Entry and Mid Level Desktop Computers, All in One PC (V2), Multifunction Machine (MFM) (V2) and Line Interactive UPS with AVR (V2). The tender specifies an EMD of ₹200,000 and requires bid submission with scope covering Supply, Installation, Testing and Commissioning. The contract contemplates a flexible quantity scenario with a 25% upsize/downsizing option and delivery terms linked to the original/extended delivery period. A dedicated service helpline, escalation matrix and mandatory ISO 9001/compliance expectations anchor the bid. Geographic scope includes serviceability within India with a focus on Karnataka state support infrastructure. The procurement emphasizes OEM-authorized supply with service centers and on-site or carry-in warranty provisions. This opportunity targets vendors capable of multi-location deployment, installation, and post-sales support for office IT and power-backup solutions.
Technical Specifications & Requirements
- Product categories: Desktop Computers, All-in-One PCs (V2), Multifunction Machines (MFM) and Line Interactive UPS with AVR (V2)
- Key specs to infer: pre-loaded OS by Desktop OEM, RAM and storage configurations, monitor availability, display size, input devices, ports, and print/scan/copy features for MFM if applicable; on-site OEM warranty for UPS; battery backup and AVR performance details; energy/electrical ratings (V/Hz, THD), and AVR regulation.
- Standards & compliance: ISO 9001 certification for bidder or OEM; OEM authorization for imported products with in-India service; OEM or authorized seller with Indian registered office for after-sales.
- Delivery & performance expectations: Scope includes delivery, installation, testing and commissioning with multi-location delivery if required; 30-day minimum delivery extension logic is implied within option clause.
- Documentation & certification: Mandatory certificates as per ATC including ISO 9001, OEM authorization, and service-center evidence; detailed escalation and support mechanisms.
Terms, Conditions & Eligibility
- EMD: ₹200,000; payment terms aligned to contract and delivery milestones.
- Experience/Turnover: ISO 9001 certified bidder or OEM; presence of functional service centers in Karnataka or commitment to establish within 30 days of award.
- Delivery & Installation: Supply, installation, testing and commissioning at multiple locations; delivery period governed by option clause (up to 25% variation).
- Warranty & Support: On-site warranty for UPS; battery warranty specifics to be defined; toll-free/service escalation; dedicated service center in each consignee state or evidence of capability.
- Documentation: GST, PAN, experience certificates, financial statements, EMD receipt, OEM authorization, and technical bid documents.
- Other: Bidder to upload all required certificates; non-compliance leads to rejection.