Tender Overview
The Maharashtra Industries Department seeks an Internet Bandwidth and Replication Service provider for a government network project with an estimated value of ₹2,832,000 and an EMD of ₹141,600. The contract region includes the state of Maharashtra, with MIDC in Andheri, Mumbai as the payment/EMD handling hub via Demand Draft to Chief Account Officer, MIDC. Bidders must provide IPv4 compliant networking solutions with IPv4 static/dynamic addressing, IPv4 protocols (ICMP, ARP, DHCP, DNS, TCP/IP), and potential IPv6 dual-stack capability. An on-ground service office in the consignee state is required. The ATC/SOW/SLA documents are integral, and certificates must accompany the bid. A 25% variation on quantity or duration is allowed pre- or post-contract issuance.
Key differentiators include IPv4 readiness, dedicated service support, and a robust escalation matrix for service delivery. Unique clauses emphasize malware-free hardware, and a dedicated toll-free support line. The tender emphasizes compliance with IPv4 standards and interoperability with the MIDC network, with a focus on seamless deployment and ongoing support.
This opportunity targets network equipment and service providers capable of delivering government-grade internet bandwidth with reliable replication, robust SLAs, and strict compliance to bid terms and ATC clauses.
Technical Specifications & Requirements
- Product scope: Internet bandwidth and replication services for government network; includes routing, DNS, DHCP, and IPv4/dual-stack readiness.
- Standards & protocols: IPv4 compliant (IETF), support for ICMP, ARP, DHCP, DNS, TCP/IP; potential IPv6 dual-stack in future.
- Delivery & installation: Office of Service Provider must be located in Maharashtra; installation aligned with MIDC network.
- EMD & payments: ₹141,600 EMD via Account Payee DD to Chief Account Officer, MIDC, payable at Andheri Mumbai; hardcopy delivery within 5 days post bid opening.
- Support & SLA: Dedicated toll-free support, escalation matrix, and SLA documentation provided by bidder.
- Security & compliance: Malicious code certificate required; hardware/software must be free from embedded malware per procurement terms.
Terms, Conditions & Eligibility
- EMD: ₹141,600 (DD accepted; submission with bid and hardcopy to follow).
- Office requirement: Local service provider office in Maharashtra; documentary evidence mandatory.
- Documents: Upload certificates and ATC/SOW/SLA; incomplete bids may be rejected.
- IP compliance: IPv4-only devices must support IPv4 addressing and standard protocols; future IPv6 readiness may be requested.
- Security & audits: Malicious code certificate required; OEM authorizations and technical compliance documents to be provided.
- Variation clause: Contract quantity or duration may be adjusted by up to ±25%.
- Delivery terms: Delivery timelines to align with MIDC procurement tempo; payment terms not detailed in data.
