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National Informatics Centre Services Incorporated Juniper Networking AMC North East Delhi 2025

Bid Publish Date

30-Oct-2025, 5:10 pm

Bid End Date

10-Nov-2025, 6:00 pm

Location

NORTH EAST DELHI , DELHI
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Progress

Issue30-Oct-2025, 5:10 pm
Technical11-Oct-2025, 10:22 am
Financial
Award15-Jan-2026, 1:50 am
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Quantity

706

Bid Type

Two Packet Bid

Key Highlights

  • • Brand/OEM requirement: JUNIPER NETWORKS devices under Version 2 AMC
  • • Technical standards: Juniper device maintenance expectations; explicit no preventive maintenance clause
  • • Special clauses: 25% quantity/duration variation pre/post award; dedicated toll-free support line; escalation matrix
  • • Eligibility: Certificate uploads mandatory; ATC alignment; company letterhead signed by competent authority
  • • Warranty/AMC terms: Not specified; contract relies on post-award service support compliance
  • • Penalty/Performance: Not detailed; expect standard NICSI contract penalties per ATC
  • • Delivery/Installation: Focus on service continuity and timely maintenance rather than hardware delivery
  • • Payment/Deposits: ePBG/PBG deposit process indicated by NICSI bank details in ATC

Categories 12

LOCAL AREA NETWORK TECHNICAL SERVICES OTHER SERVICE IT AND TELECOMMUNICATIONS WIDE AREA NETWORK COMPUTERS ENGINE TELECOM EQUIPMENT IT EQUIPMENT WATER LEVEL RECORDER NETWORKING MICROCENTRIFUGES

Tender Overview

National Informatics Centre Services Incorporated (NICSI) seeks an Annual Maintenance Contract for Juniper Networks devices in North East Delhi, Delhi 110053. Scope covers Routing Engine, Switches, Routers under the version 2 maintenance framework. The opportunity references an estimated value but does not disclose a figure or EMD. A 25% quantity/duration variation is allowed before and after contract issuance. Bidders must provide a dedicated toll-free service line and an escalation matrix, with final acceptance conditioned on certificate uploads per the bid documents. Competitive bidding hinges on conforming to NICSI’s ATC requirements and proper PBG formalities. This procurement emphasizes robust after-sales support for critical Juniper networking gear and expects bidders to align with NICSI’s contract administration practices and bank account details for security deposits as part of the ePBG/PBG process. Unique elements include the explicit ATC compliance and the need to sign on company letterhead with competent authority and stamp. The procurement seeks reliable service continuity for government networking infrastructure in the Delhi region.

Technical Specifications & Requirements

  • Product/Service: Annual Maintenance Contract for Juniper Networks equipment (Routing Engine, Switch, Routers)
  • Scope indicators: Version 2 maintenance framework; 25% variation in quantity or duration allowed pre/post award
  • Support channels: Dedicated toll-free telephone number for service support; Escalation Matrix of telephone numbers required
  • Compliance: Bidders must upload all certificates/documents as specified; ATC and corrigendum adherence
  • ATC specifics: Submit on letterhead signed by Competent Authority with company stamp; PBG must reference NICSI contract obligations
  • Bank details for ePBG/PBG: Provided NICSI bank account information for deposits; not applicable to all bidders but indicates deposit process expectations
  • PM clause: Preventive maintenance explicitly Not required for this contract
  • BOQ: No items listed; focus is on maintenance services and compliance rather than hardware delivery

Terms, Conditions & Eligibility

  • EMD/Deposit: Not disclosed in the data; bidders must follow ATC and Corrigendum requirements
  • Experience/Turnover: Not specified; bidders must meet general NICSI eligibility by cert uploads and prior service capability
  • Delivery/Service Window: No explicit delivery schedule provided beyond contract duration norms; variation clause allows adjustments up to 25%
  • Payment Terms: Not specified in the excerpt; bidders should seek clarifications during bid submission
  • Documents: Mandatory certificate uploads; OEM/authorizations likely required; GST/PAN and financials typically expected for NICSI tenders
  • Penalties/Warranty: Not detailed; adherence to NICSI ATC and contract terms implied
  • Compliance: All submissions must align with NICSI’s ATC, terms, and GeM contract prerequisites

Key Specifications

  • Product/Service names: Annual Maintenance Contract for Juniper Networks devices

  • Quantities/Scope: Version 2 maintenance; 25% variation allowed

  • EMD/Value: Not disclosed; indicates potential security deposit under ePBG/PBG

  • Experience: Required service capability for Juniper devices (Routing Engine, Switch, Routers)

  • Quality/Compliance: Upload all relevant certificates; adherence to ATC and Corrigendum

  • Warranty/Support: Not specified; post-award service support expected

  • Delivery/Installation: Service delivery focus; no hardware delivery specified

Terms & Conditions

  • Contract quantity/duration may be adjusted up to 25% before/after award

  • Dedicated toll-free service support and escalation matrix mandatory

  • Certificate uploads and ATC compliance are mandatory for bid acceptance

Important Clauses

Payment Terms

Not detailed in the data; bidders should confirm terms during bid submission

Delivery Schedule

Service delivery focused; no explicit milestones provided; variation clause applies

Penalties/Liquidated Damages

No LD details specified; standard NICSI contract penalties may apply per ATC

Bidder Eligibility

  • Submit all mandatory certificates and ATC-compliant documents

  • Proven experience in maintaining Juniper Networks devices (Routing Engine, Switches, Routers)

  • Demonstrate financial stability with audited statements and GST/PAN compliance

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Annual Maintenance Contract for Networking Devices (Version 2) - Card; JUNIPER NETWORKS , Annual Maintenance Contract for Networking Devices (Version 2) - Routing Engine; JUNIPER NETWORKS , Annual Maintenance Contract for Networking Devices (Version 2) - Switch; JUNIPER NETWORKS , Annual Maintenance Contract for Networking Devices (Version 2) - Routers; JUNIPER NETWORKS

Authority Records

MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGYELECTRONICS AND INFORMATION TECHNOLOGY DEPARTMENTNATIONAL INFORMATICS CENTRE SERVICES INCORPORATED

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Documents 4

GeM-Bidding-8528568.pdf

Main Document

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Required Documents

1

GST certificate

2

PAN card

3

Experience certificates (similar AMC for Juniper devices)

4

Financial statements (audited) or financial health proof

5

EMD/Security deposit documents as per ATC requirements

6

Technical bid documents and certificate uploads

7

OEM/Authorisation letters for Juniper Networks devices

8

Compliance with ATC: letterhead submission signed by Competent Authority

Technical Results

S.No Seller Date Status
1
ENRICH DATA SERVICES PRIVATE LIMITED   Under PMA
10-11-2025 10:22:08
2
GIGABIT TECHNOLOGIES PRIVATE LIMITED   Under PMA
10-11-2025 13:53:10
3
JSR NETSOL PRIVATE LIMITED   Under PMA
08-11-2025 13:44:04
4
SHREE RAM INFOSYSTEMS PRIVATE LIMITED   Under PMA
08-11-2025 15:31:37

Financial Results

Rank Seller Price Item
L1
ENRICH DATA SERVICES PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance Contract for Networking Devices (Version 2) - Card; JUNIPER NETWORKS,Annual Main
L2
JSR NETSOL PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance Contract for Networking Devices (Version 2) - Card; JUNIPER NETWORKS,Annual Main
L3
SHREE RAM INFOSYSTEMS PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance Contract for Networking Devices (Version 2) - Card; JUNIPER NETWORKS,Annual Main
L4
GIGABIT TECHNOLOGIES PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance Contract for Networking Devices (Version 2) - Card; JUNIPER NETWORKS,Annual Main

Contract / Result Documents 1

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Frequently Asked Questions

Key insights about DELHI tender market

How to bid for Juniper AMC tender in North East Delhi 2025?

Bidders must upload all mandatory certificates, OEM authorizations, and ATC-compliant documents on NICSI’s platform. Ensure dedicated toll-free support details and escalation matrix are provided. Confirm 25% variation rights before contract issuance and submit the PBG as per NICSI guidelines.

What documents are required for NICSI Juniper maintenance bid in Delhi?

Required documents include GST certificate, PAN card, audited financial statements, Juniper OEM authorization, relevant AMC experience certificates, and all certificates listed in the ATC. Upload the documents on the NICSI portal and ensure signatures from competent authority on letterhead.

What are the technical specifications for Juniper devices AMC in Delhi?

The tender targets maintenance of Juniper Networks Routing Engine, Switches, and Routers under Version 2 AMC. While explicit device-level specs aren’t listed, bidders must demonstrate capable service support, adherence to ATC, and readiness for 25% variation in quantity or duration.

What is the required support mechanism for this NICSI tender?

Bidders must provide a dedicated toll-free telephone line for service support and an Escalation Matrix with contact numbers. This ensures rapid response for government networking equipment issues and aligns with NICSI’s ATC compliance.

When can contract quantity be adjusted for the Juniper AMC?

The buyer allows up to a 25% increase or decrease in contract quantity or duration both before and after contract issuance, with bidders obligated to accept revisions as per NICSI ATC terms.

What is required for PBG submission in NICSI Juniper tender?

Submit the PBG in line with NICSI ATC; ensure that the GeM contract number is reflected in the PBG. Use NICSI bank details for ePBG/PBG deposits as specified in the ATC instructions.

Are preventive maintenance services included in this tender?

No preventive maintenance is required for this contract, as explicitly stated in the ATC. Bidders should focus on ongoing maintenance and rapid response capabilities for Juniper devices.

What is the location and primary scope for this NICSI procurement?

The procurement covers Juniper Networks devices in North East Delhi, Delhi 110053, focusing on AMC for Routing Engine, Switches, and Routers through Version 2 maintenance framework.

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