GEM

Indian Oil Corporation Limited Housekeeping Improvement Services Tender Haldia Refinery West Bengal 2025

Bid Publish Date

01-Nov-2025, 10:17 am

Bid End Date

15-Nov-2025, 3:00 pm

Bid Opening Date

15-Nov-2025, 3:30 pm

Value

₹1,97,07,272

Progress

Issue01-Nov-2025, 10:17 am
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Tender Overview

Indian Oil Corporation Limited invites bids for housekeeping improvement services at the Haldia Refinery. The procurement covers outsourcing of housekeeping activities at the refinery, with an estimated value of ₹19,707,272.00. The contract includes an option clause allowing a ±25% adjustment in contract quantity or duration at issue time and post-issuance, which bidders must accept. The BOQ currently shows no items, indicating a service-oriented scope rather than material supply. No start/end dates are provided. This tender sits under the organization’s Custom Bid for Services category, targeting qualified facility management bidders for refinery operations.

Technical Specifications & Requirements

  • Service category: Housekeeping improvement services for refinery facilities at Haldia.
  • Estimated value: ₹19,707,272.00; tender is a service contract, not a goods supply.
  • Duration/quantity flexibility: 25% up/down adjustment allowed at contract issue and post-issuance; bidders must accept revised scope.
  • Documentation and compliance: no BOQ lines; no technical spec sheets published; bidders should prepare service capability details, manpower plan, and safety compliance outline.
  • Location context: refinery site at Haldia, West Bengal; scope likely includes general cleaning, waste handling, and housekeeping support aligned with refinery operations.
  • Experience cues: emphasis on facility service capability for hazardous environments typical of refinery operations; assessors will look for operational safety, supervision, and site-appropriate processes.

Terms, Conditions & Eligibility

  • EMD: not specified in available data; bidders should verify during inquiry.
  • Option clause: quantity/duration may be adjusted by ±25% at issue and post-issue.
  • Delivery/implementation: service delivery timeline not specified; bidders should propose mobilization plan and shift coverage.
  • Payment terms: not described; bidders should seek clarification on invoicing cadence and acceptance criteria.
  • BOQ: total items = 0; no technical spec sheets provided; emphasize proven housekeeping capacity and safety certifications.
  • Documents: prepare evidence of past refinery-site housekeeping experience, safety training, and relevant certifications to support eligibility.

Key Specifications

  • Service category: housekeeping improvement services

  • Estimated contract value: ₹19,707,272.00

  • Quantity/duration flexibility: ±25% at contract issue and post-issuance

  • BOQ items: 0 (no itemized goods/units specified)

  • Location: Haldia Refinery, West Bengal

  • Required capabilities: refinery-level housekeeping, safety compliance, manpower planning

Terms & Conditions

  • Option Clause allows ±25% changes in quantity or duration

  • EMD and exact payment terms not disclosed in data

  • No BOQ items; focus on service capability and safety standards

Important Clauses

Option Clause

Buyer may increase/decrease contract quantity or duration by up to 25% at contract issue and post-issuance; bidders must accept revised scope.

Delivery Schedule

No explicit start date; bidders to submit mobilization and ramp-up plan in bid; ensure site access and safety induction readiness.

Penalties/Liquidated Damages

No LD details provided in available data; bidders should seek clarity on penalties and performance guarantees during bid submission.

Bidder Eligibility

  • Proven experience in refinery or large-scale industrial housekeeping services

  • Demonstrated safety management capability and site induction procedures

  • Financial stability with audited turnover meeting minimum thresholds

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar refinery housekeeping services

4

Financial statements / audited turnover evidence

5

EMD documents (if required by issuer) and security deposit details

6

Technical bid documents outlining service capability and manpower plan

7

OEM authorizations or vendor approvals (if applicable)

8

Safety certifications and site-specific compliance documents

Frequently Asked Questions

How to bid for housekeeping services tender in Haldia West Bengal 2025

Bidders should submit the technical and commercial bids with evidence of refinery housekeeping experience, safety certifications, GST, and PAN. The contract allows ±25% quantity/duration adjustments. Include mobilization plan, manpower deployment, and site access arrangements to meet refinery safety standards.

What documents are required for IOC housekeeping tender submission 2025

Required documents include GST registration, PAN, experience certificates for refinery services, financial statements, EMD (if applicable), technical bid detailing capability, safety certifications, and OEM authorizations if required by the contract terms. Ensure submission aligns with tender terms.

What are the technical specifications for Haldia housekeeping services tender

No explicit BOQ or technical specs are published; bidders must present service capability, safety management plan, waste handling processes, and manpower deployment strategies tailored to refinery environments while aligning with IOC safety policies.

When is the bidding window for Indian Oil Haldia housekeeping tender 2025

Exact bid opening and submission deadlines are not provided in the available data. Prospective bidders should monitor IOC/GEM portals for bid invitation date and closing time, and request the addendum for any schedule updates.

What are the payment terms for IOC housekeeping supply contract 2025

Payment terms are not specified in the data; bidders should seek confirmation on payment milestones (milestone or monthly invoicing), acceptance criteria, and any advance or holdback provisions during bid submission.

What are the eligibility criteria for refinery housekeeping bids in West Bengal

Eligibility emphasizes refinery service experience, safety compliance capabilities, financial stability, and compliance with local safety regulations. Bidders should present past project references, safety training records, and regulatory certifications to demonstrate readiness.

What documents are needed to prove experience for refinery housekeeping IOC bids

Submit contract/work order copies, client acceptance letters, scope of work, manpower details, incident-free safety records, and project timelines. Include contact references and any ISI/ISO safety certifications relevant to refinery services.