Tender Overview
The Urban Development Department of Uttar Pradesh has issued a facility management services opportunity with a lump-sum contract for Backhoe Loader support, aligned to SBM Q3 requirements. The contract scope includes consumables to be provided by the service provider and is priced as a lump-sum engagement. The bid carries an EMD of ₹80,000 and requires service presence within the state's jurisdiction. A dedicated service office in the consignee state, an OEM/tier-1 support structure, and a robust escalation matrix are essential for eligibility. The procurement emphasizes compliance with supplier performance standards and readiness for on-site deployment. The unique feature is the inclusion of consumables within the contract cost, mandating a turnkey approach by the bidder.
Technical Specifications & Requirements
- Category: Facility Management Services – Lump Sum for Backhoe Loader ( SBM Q3 )
- Consumables: Included in contract cost; bidder must supply as part of service delivery
- Location requirement: Office of service provider must be located in the state of the consignee; documentary evidence required
- EMD: ₹80,000 (mandatory; not exempt)
- Documentation: GST certificate, ITR (3 years), past performance proof, valid test reports, non-blacklisted certificate; FDR-based EMD accepted with conditions; hardcopy within 5 days of bid end date
- Support: Dedicated toll-free service number and escalation matrix required from bidder/OEM
- Past experience: Any one of multiple proof documents acceptable (contract copies with invoices, client execution certificate, or equivalent)
- ATC requirements: Complete attachments of all supporting documents; failure leads to bid rejection
- Bid validity and quantity: Quantity fluctuations allowed up to 25% before contract issuance; post-issuance, up to 25% variation only
Terms, Conditions & Eligibility
- Quantity/duration variation: Up to 25% at contract issue; prior to issue, adjustments permitted within the same cap
- Financial standing: No liquidation or bankruptcy; bidder must upload an undertaking
- EMD submission: Not exempt; must attach EMD evidence; FDR route permitted with endorsement
- Certificates: All required certificates and documents must be uploaded; missing items trigger rejection
- Service presence: Office in the consignee state with documentary proof; dedicated support line and escalation matrix
- Past experience proofs: Acceptable proofs include contract copies with invoices or client certificates
- Warranty/Penalties: Not explicitly specified in provided data; ensure compliance with ATC and GTC
