GEM

Indian Army HVAC Repair, Maintenance & Installation Tender 2025 - Office Space Systems, 25% Variation Clause

Posted

27 Oct 2025, 02:47 pm

Deadline

06 Nov 2025, 11:00 am

Location

KOLKATA , WEST BENGAL

Progress

Issue27 Oct 2025, 02:47 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 1

HVAC

Tender Overview

The Indian Army, Department Of Military Affairs invites bids for repair, maintenance, and installation of plant systems and HVAC within office spaces. The procurement covers installation, servicing, and upkeep of air conditioning and related plant equipment for office environments. The contract allows quantity or duration adjustments up to 25% at contract issue and post-issue, enabling flexible scope alignment. Bidders must establish a local service provider office within the consignee state and provide a dedicated toll-free service line plus an escalation matrix. An ATC document has been uploaded outlining bidder obligations and service commitments. This tender targets qualified service providers capable of sustaining government office HVAC infrastructure and associated plant systems with responsive after-sales support.

Technical Specifications & Requirements

  • Category: Repair, Maintenance, and Installation of Plant/Systems/Equipments (Version 2) – Office Space; HVAC, Installation of Air Conditioners; Service Provider.
  • Variation Clause: Contract quantity or duration may increase up to 25% at contract issue; post-issuance, same cap applies.
  • Service Availability: Office of Service Provider must be located in the state of the consignee; documentary evidence required.
  • Support Requirements: Bidder/OEM to provide a dedicated toll-free telephone number and a defined escalation matrix for service support.
  • ATC Documentation: Tender includes ATC file detailing terms, conditions, and bidder responsibilities.
  • BOQ Status: No items listed in BOQ; no quantitative itemization available.
  • Documentation Access: File attachment for SOW and ATC is referenced for detailed scope.

Terms, Conditions & Eligibility

  • Office Location: Service provider must have a local office in the consignee state.
  • Support Infrastructure: Dedicated toll-free line and escalation matrix required.
  • SOW Access: Detailed scope available in uploaded SOW/ATC documents.
  • ATC Compliance: Bidders must comply with terms specified in the ATC document.
  • Quantity Flexibility: Up to 25% variation in contract quantity or duration permitted.
  • BOQ Absence: No BOQ items available; bidders should rely on SOW/ATC for scope and pricing decisions.

Key Specifications

    • Category: Repair, Maintenance & Installation of Plant/Systems/Equipments (Version 2) for Office Space HVAC
    • Variation clause: up to 25% change in contract quantity or duration
    • Service presence: local office in consignee state with documentary proof
    • Support: dedicated toll-free number and escalation matrix for service support
    • Documentation: ATC and SOW must be reviewed; no BOQ items listed

Terms & Conditions

  • EMD amount and payment terms as per ATC

  • Delivery/installation timelines to be defined in SOW/ATC

  • Rigorous service support requirements with local presence

Important Clauses

Payment Terms

Payment terms will be outlined in ATC; bidders must align with supplier-side service commitments and government procurement norms.

Delivery Schedule

Delivery/installation timelines to be specified in SOW/ATC; phased delivery may be permitted per contract variation.

Penalties/Liquidated Damages

LD/penalties to be defined in ATC; ensure compliance with service response times and uptime commitments.

Bidder Eligibility

  • Experience in HVAC installation/maintenance for government or large institutional facilities

  • Evidence of a local service office in the consignee state

  • Ability to provide dedicated toll-free support and an escalation matrix

  • Compliance with ATC terms and absence of BOQ-based price uncertainty

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates (similar HVAC installation/maintenance projects)

4

Financial statements (as required by tender terms)

5

EMD documentation (amount/percentage as specified in ATC)

6

Technical bid documents

7

OEM authorizations (where applicable)

8

Documentation evidencing local service provider office in consignee state

9

Dedicated toll-free service contact details and escalation matrix

Frequently Asked Questions

How to bid for Indian Army HVAC repair tender in 2025?

Bidders should review the ATC and SOW uploaded with the tender, establish a local service office in the consignee state, and submit the required documents (GST, PAN, experience certificates, financials, EMD). The contract allows up to 25% variation and requires a dedicated toll-free support line with an escalation matrix.

What documents are required for this office HVAC tender in 2025?

Required documents include GST certificate, PAN card, experience certificates for HVAC works, financial statements, EMD documentation per ATC, technical bid documents, OEM authorizations where applicable, and evidence of a local service office plus toll-free contact details and escalation matrix.

What are the essential service requirements for Indian Army HVAC bids?

Bidders must provide a dedicated toll-free service number, an escalation matrix, and ensure service availability through a local office in the consignee state. ATC terms govern responsibilities, and SOW defines exact installation and maintenance scope for office spaces.

When can contract quantity vary in this GEM tender?

The buyer allows up to 25% variation in contract quantity or duration at the time of contract issue, with the same cap applicable post-issuance; bidders must accept revised scope if invoked.

What standards or OEM requirements are specified for HVAC work?

The tender references ATC/SOW; specific standards (e.g., ISI/ISO) must be confirmed in ATC. Bidders should ensure OEM authorizations where required and confirm compliance during bid submission.

What is the payment approach for this Indian Army HVAC contract?

Payment terms are defined in the ATC; bidders must align with government procurement norms, provide requisite financial documents, and may include milestone-based payments per installation/maintenance milestones outlined in SOW.

How to verify eligibility and submit proposals for this tender?

Verify eligibility by proving local service presence, submission of all mandatory documents, and alignment with 25% variation clause. Prepare the technical bid, OEM authorizations if needed, and tender-specific ATC compliance before submission.