Tender Overview
Centre For Development Of Advanced Computing (CDAC) under the Department Of Electronics And Information Technology seeks procurement of Advanced Substation Gateway and Industrial Managed Ethernet Switch. The scope covers Supply, Installation, Testing and Commissioning of the goods. The contract anticipates a flexible quantity clause allowing up to 25% increase/decrease at contract execution with proportional delivery time adjustments. A dedicated service network is required, with service centers in the state of each consignee location or establishment within 30 days of award. The warranty term is 1 year from final acceptance or after installation, with OEM warranty certificates due at delivery. Key differentiators include on-site or carry-in warranty terms and a robust after-sales support framework.
Technical Specifications & Requirements
- Scope of supply: Supply, Installation, Testing and Commissioning of the specified goods.
- Warranty: 1 year from date of final acceptance or post-installation, whichever is applicable; OEM warranty certificates required at delivery.
- Service capability: Functional service centre in the state of each consignee location for carry-in warranty; if absent, establishment within 30 days of award; payment contingent on documentary proof.
- Support channels: Dedicated toll-free service number and a formal escalation matrix for service support.
- Additional requirements: installation, commissioning and training/maintenance service group must be in India; detailed service centre information to be uploaded with bid.
Terms, Conditions & Eligibility
- Option clause: Purchaser may adjust quantity by up to ยฑ25%, with corresponding delivery period adjustments.
- Delivery timing: Delivery period starts from the last date of original delivery order; extended timing defined per option calculations, with a minimum of 30 days.
- Payment & scope: Bid price must include all costs for Supply, Installation, Testing and Commissioning.
- ATC/ATCs: Compliance with required warranty, service center availability, and escalation procedures; OEM authorizations may be required.
- After-sales: Strong installation, commissioning, training, troubleshooting and maintenance capability in India; centers near consignee destinations to be uploaded.