GEM

AIIMS Microwave Ovens Tender Delhi IS 11676 (V2) Q2 2025 - Make in India Authorization & Service Terms

Posted

01 Nov 2025, 01:30 pm

Deadline

22 Nov 2025, 02:00 pm

Location

SOUTH DELHI , DELHI

Progress

Issue01 Nov 2025, 01:30 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

100

Bid Type

Two Packet Bid

Key Highlights

  • • Make in India authorization certificate is mandatory and must be enclosed with the bid
  • • OEM/Manufacturer Authorization required for distributors; provide name, designation, address, email, phone
  • • Dedicated toll-free telephone number for service support and escalation matrix for service issues
  • • Option Clause allowing ±50% quantity variation at contract placement and during currency at contracted rates
  • • Delivery period linked to original delivery date with proportional additional time calculation (minimum 30 days)
  • • IS 11676 (V2) compliance for microwave ovens intended for household use
  • • No fixed BOQ; focus on compliant suppliers with service infrastructure and regulatory certificates
  • • Location: South Delhi, AIIMS procurement framework within Health and Family Welfare department

Tender Overview

All India Institute Of Medical Sciences (AIIMS) invites bids in SOUTH DELHI, DELHI for Microwave Ovens intended for household use, governed by IS 11676 (V2) Q2. The procurement scope emphasizes domestic manufacture via Make in India authorization, with OEM/distributor authorization and robust after-sales support. The tender specifies a flexible quantity clause allowing a 50% increase/decrease at contract placement and during the currency, at contracted rates. A dedicated toll-free service line and an escalation matrix are mandatory, ensuring responsive service. The absence of a defined BOQ suggests a procurement framework rather than a fixed-item list, focusing on compliant suppliers meeting regulatory and service criteria. Key differentiators include mandatory Make in India authorization, OEM authorization for distributors, and explicit service escalation requirements, aligning AIIMS with national manufacturing goals.

Technical Specifications & Requirements

  • Product category: Microwave ovens for household use as per IS 11676 (V2), Q2.
  • Standards/Compliance: IS 11676 (V2); Make in india authorization Certificate; OEM/Authorisation forms required; dedicated toll-free service line and escalation matrix.
  • Delivery/Scope: Quantity adjustments up to 50% of bid quantity at contract award and during currency; delivery timeline anchored to original delivery period with adjustments per the option clause.
  • Support & Warranty: Service support requirements include a toll-free number and an escalation path for after-sales service; emphasis on post-purchase support availability.
  • Documentation: Manufacturer Authorization when distributors bid; validity and contact details needed; service support credentials must be verifiable.

Terms, Conditions & Eligibility

  • EMD/Price: Not specified in the data provided; bidders should verify in the tender portal.
  • Make in India: Mandatory authorization certificate to be enclosed with bid.
  • Authorization: OEM/Original Service Provider details required; distributor bids require Manufacturer Authorization.
  • Service: Dedicated toll-free service number and escalation matrix must be provided by bidder/OEM.
  • Option Clause: Purchaser may vary quantity by ±50% and adjust delivery timelines accordingly, minimum 30 days for added time.
  • Delivery & Payment: Delivery start from last date of original delivery order; payment terms to be clarified in the final bid documents.

Key Specifications

  • Product: Microwave ovens for household use

  • Standard: IS 11676 (V2)

  • Location: South Delhi, Delhi

  • Quantity flexibility: ±50% of bid quantity

  • Authorization: Make in India certificate required

  • Service: Dedicated toll-free support with escalation matrix

  • Distributors must attach Manufacturer Authorization

Terms & Conditions

  • Make in India authorization certificate must be enclosed with bid

  • OEM/Manufacturer Authorization required for distributors submitting bids

  • Dedicated toll-free service line and escalation matrix must be provided

  • Option clause allows quantity changes up to 50% during contract

  • Delivery timeline activated from last date of original delivery order

Important Clauses

Payment Terms

Not specified in data; bidders should confirm terms in final bid documents

Delivery Schedule

Delivery period starts from last date of original delivery order; extended time calculated by (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days

Penalties/Liquidated Damages

Not specified in data; confirm LD terms in final tender documents

Bidder Eligibility

  • Qualified suppliers with IS 11676 (V2) compliance experience

  • Make in India authorization certificate available

  • OEM/Manufacturer authorization if bidding through distributors

  • Demonstrated post-sales service capability with toll-free support

AI-Powered Bidder Prediction

Companies most likely to bid

Unlock Bidder Insights

AI predictions on likely bidders

Required Documents

1

GST certificate

2

PAN card

3

Experience certificates for similar microwave-oven supply/projects

4

Financial statements or turnover documents

5

EMD/Security as applicable (amount not specified in data)

6

Technical bid documents showing IS 11676 (V2) compliance

7

OEM authorisation/Manufacturers Authorization certificates

8

Detailed service support information with toll-free numbers and escalation matrix

Frequently Asked Questions

How to bid for AIIMS microwave ovens tender in Delhi 2025

Bidders should obtain Make in India authorization and attach OEM/Manufacturer Authorization certificates. Submit IS 11676 (V2) compliant microwave ovens with proper service details, a dedicated toll-free support number, and an escalation matrix. Ensure your bid includes all mandatory documents listed in the terms and submit within the specified window.

What documents are required for AIIMS Delhi microwave bid 2025

Required documents include GST registration, PAN card, experience certificates for similar microwaves, financial statements, EMD documentation if applicable, OEM authorization or manufacturers authorization, and technical compliance certificates showing IS 11676 (V2) adherence.

What are the technical standards for AIIMS microwave ovens bid in 2025

Bids must meet IS 11676 (V2) for household microwave ovens. Additionally, bidders must provide Make in India authorization and, if bidding through distributors, Manufacturer Authorization. Service requirements include a toll-free support number and a formal escalation matrix.

When is the delivery window for AIIMS microwave oven contract in Delhi

Delivery timing follows the original delivery order date, with the option to increase/decrease quantity up to 50%. Any extended delivery time is calculated as (increased quantity ÷ original quantity) × original delivery period, with a minimum of 30 days.

What are the EMD and payment terms for AIIMS Delhi tender

The data does not specify EMD amounts or exact payment terms. Bidders should verify the final tender documents for the EMD amount (if applicable) and the payment schedule, including any milestones after delivery or installation at AIIMS.

What constitutes OEM authorization for AIIMS microwave bid

Distributors must furnish Manufacturer Authorization with the OEM’s name, designation, address, email, and phone. The bid should include an explicit link to the OEM’s service capabilities and confirmation of product support in Delhi.

What is required for after-sales service with AIIMS microwave bid

Bidders must provide a dedicated toll-free service line and a formal escalation matrix for rapid issue resolution. Proof of service infrastructure in Delhi or nationwide coverage, along with response time commitments, should be included in the bid.

How does the 50% quantity option affect AIIMS procurement in 2025

The purchaser may vary the bid quantity by up to ±50% at contract placement and during contract currency at contracted rates. Delivery timelines adjust according to the option clause, ensuring continuity of supply while maintaining price stability.