GEM

Indian Army Repair, Maintenance & Installation Tender for Office Space, Printer Repair & Service Provider - India 2025

Posted

28 Oct 2025, 01:14 pm

Deadline

31 Oct 2025, 02:00 pm

Location

VADODARA , GUJARAT

Progress

RA
Issue28 Oct 2025, 01:14 pm
Reverse Auction01 Nov 2025, 07:00 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Defense procurement context: Indian Army, Department Of Military Affairs
  • • Service provider model for repair, maintenance, and installation
  • • ATC terms govern critical contractual clauses and compliance
  • • Office space management and printer repair as core scope
  • • No BOQ items published; prepare for broadly defined service deliverables
  • • Emphasis on mobilization capability and service-level commitments
  • • Standard bidder documentation expected (GST, PAN, experience certificates)

Categories 1

PRINTER REPAIR

Tender Overview

The opportunity is issued by the Indian Army under the Department of Military Affairs for repair, maintenance, and installation of plant systems and equipment, including office space, and printer repair services. The scope encompasses multiple support functions managed by a service provider. While the exact quantity and estimated value are not disclosed, the tender references ATC terms and a dedicated boilerplate for ongoing maintenance. The absence of BOQ items suggests a broad service framework rather than discrete lot-based procurement, with emphasis on compliance and timely service delivery. The organization highlights the need for reliable, scalable maintenance capabilities aligned with military standards. This tender is relevant to bidders with demonstrated capability in multi-site support, quickly deployable maintenance teams, and strong service-level discipline.

Technical Specifications & Requirements

  • No explicit technical specifications are published in the tender data. Expect service-oriented deliverables covering repair, maintenance, and installation of plant/equipment and printer systems.
  • Potential requirements likely include response-time commitments, site readiness, and adherence to military ATC terms.
  • Bidders should anticipate pre-qualification based on experience in similar defense or government service contracts and the ability to mobilize resources rapidly.
  • Emphasis may be placed on documentation, safety compliance, and installation/maintenance procedures, with ATC governing contract terms.
  • Ensure readiness to align with Department of Military Affairs standard operating procedures and internal control requirements.

Terms, Conditions & Eligibility

  • The tender references an EMD requirement and ATC terms, though exact amounts and conditions are not disclosed.
  • Submission will require standard bidder information, including GSTIN, PAN, and experience credentials compatible with defense procurement.
  • ATC documents uploaded by the buyer will govern specific clauses; bidders should review and comply with all additional terms.
  • The procurement emphasizes service reliability, timely maintenance, and installation compliance within defense standards.
  • Deadlines, payment terms, and penalty structures will be delineated in the ATC and contract documents.

Key Specifications

  • Product/Service category: Repair, Maintenance, Installation of Plant/Systems/Equipments (Version 2) and Printer Repair

  • Estimated value: Not disclosed; no BOQ items published

  • EMD amount: Not disclosed in available data

  • Experience: Preference for defense/government service experience (as inferred from context)

  • Standards/Compliance: Military/ATC terms to be adhered to (as per ATC document)

Terms & Conditions

  • ATC terms govern contract specifics and compliance requirements

  • EMD and payment terms to be clarified in ATC and contract

  • Delivery/response times to be defined under service-level obligations

Important Clauses

Payment Terms

Details will be provided in ATC; expect milestone-based or monthly service payments following acceptance and verification

Delivery Schedule

Response and service delivery timelines to be specified in ATC; readiness for rapid mobilization anticipated

Penalties/Liquidated Damages

Penalty provisions to be outlined in ATC; likely linked to SLA breaches and downtime impact

Bidder Eligibility

  • Experience in defense/government service contracts demonstrable

  • Ability to mobilize service teams to multiple sites

  • Valid GST registration and tax compliance

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates of similar defense/government contracts

4

Financial statements or audit reports for past 2-3 years

5

EMD/Security deposit documents as per ATC (amount not disclosed)

6

Technical bid documents and compliance certificates

7

OEM authorizations or service-provider credentials if applicable

Reverse Auction Schedule

Upcoming

Start

01 Nov 2025, 07:00 pm

End

03 Nov 2025, 07:00 pm

Duration: 48 hours

Reverse Auction Document

⏳ RA scheduled. Ensure you are registered to participate.

Frequently Asked Questions

What documents are required for the Indian Army repair tender in 2025?

Bidders must submit GST registration, PAN, experience certificates for defense/government work, financial statements, EMD documents, and technical compliance certificates. OEM authorizations may be required if applicable. ATC documents govern additional terms; ensure submission of all requested bidder information.

How will the EMD be determined for this service tender in India?

The EMD amount is not disclosed in available data; bidders should verify the ATC for the exact amount and acceptable payment methods. Prepare funds or a bank guarantee in the requisite format before submission to avoid disqualification.

What are the expected service requirements for printer repair in this tender?

Service requirements will be defined in the ATC; anticipate rapid response times, on-site maintenance, parts replacement, and preventive maintenance for office printers linked to defense operations. Ensure technicians have relevant certifications and OEM alignment where specified.

What standards or certifications are required for defense procurement tenders in India?

Bidders should anticipate compliance with ATC terms and general defense procurement norms. While specific standards are not listed, maintain readiness for IS certifications or OEM-specific compliance if called out in the ATC.

When is the submission deadline for this Indian Army procurement in 2025?

Exact submission deadlines are specified in the ATC document uploaded by the buyer. Review the ATC thoroughly to confirm the bid submission timeline and ensure all required documents are included before the due date.

What is the scope of work for office space maintenance in this tender?

The scope includes repair, maintenance, and installation services for office-space related plant and equipment. The precise list of systems is defined in the ATC; bidders should prepare to address multi-site support and installation tasks per military specifications.

How to validate eligibility for this defense tender in India 2025?

Verify eligibility by meeting defense procurement norms, providing GST, PAN, prior defense/government experience, and financial stability. Review the ATC for any mandatory OEM authorizations and specific service capabilities required by the Indian Army.