GEM

Indian Navy TV Repair Services Tender 2025 - Repair of TV by OEM/ bidders India 2025

Posted

29 Oct 2025, 09:43 am

Deadline

08 Nov 2025, 10:00 am

Value

₹49,000

Location

SOUTH GOA , GOA

Progress

Issue29 Oct 2025, 09:43 am
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Tender Overview

Organization: Indian Navy (Department Of Military Affairs) seeks repair of TV services under a custom bid for services. Estimated value: ₹49,000. Location: unspecified (state-wise service support required with local office). Category: Custom Bid for Services - REPAIR OF TV. No BOQ quantity specified; scope centers on post-warranty/onsite repair support and Spare parts handling. Unique requirements include dedicated service support channels and a formal escalation matrix to ensure prompt fault resolution. This tender emphasizes reliable service continuity for naval TV equipment and calls for bidders capable of rapid response, proper documentation, and local presence where consignee operates.

Technical Specifications & Requirements

  • Product/Service: TV repair and related aftersales service.
  • Service commitments: Dedicated toll-free service support; escalation matrix of telephone numbers for service support.
  • Local presence: Office of service provider must be located in the state of consignee; documentary evidence required.
  • Documentation: Bidder to submit undertaking on financial standing (not under liquidation/bankruptcy) and other standard bid materials.
  • Quality considerations: No explicit technical specs listed; emphasis on ongoing service capability, response times, and support accessibility.
  • Value context: Estimated contract value is modest, suggesting short-term repair engagements or occasional service calls rather than a full-scale maintenance contract.

Terms & Eligibility

  • Financial health: Bidder should not be under liquidation or similar proceedings; must upload an undertaking.
  • Service capability: Must provide dedicated toll-free service line and an escalation matrix.
  • Local presence: Service provider office in the consignee’s state with documentary evidence.
  • EMD/guarantees: No EMD amount specified in data; bidders should expect standard government bid security terms.
  • Compliance: Adherence to buyer-added terms and ATC documentation; no additional geographic restrictions disclosed.

Key Specifications

  • Product/Service: TV repair and associated aftersales support

  • Estimated value: ₹49,000

  • Delivery/response expectations: Not explicitly detailed; focus on service availability and support access

  • Standards/Certification: Not specified; emphasize service capability and documentary evidence

  • Location requirement: Service provider office in the state of consignee

  • Documentation: Undertaking on financial status; escalation matrix; toll-free service details

Terms & Conditions

  • Non-liquidity requirement and annual financial health documentation

  • Dedicated toll-free service channel and escalation matrix must be provided

  • Local service office in consignee state with documentary evidence

  • No explicit EMD amount listed; bidders should anticipate standard bid security terms

  • ATC compliance and submission of required bid documents

Important Clauses

Payment Terms

Not specified in available data; bidders should expect standard government payment terms upon completion and acceptance

Delivery Schedule

No explicit delivery timelines provided; focus on timely repair services and response capability

Penalties/Liquidated Damages

No LD clause detailed in data; bidders should monitor ATC for any performance penalties

Bidder Eligibility

  • Not under liquidation, court receivership, or similar proceedings

  • Must have dedicated toll-free service line and escalation matrix

  • Office of service provider located in the consignee state with documentary evidence

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates in TV repair or related electronics service

4

Financial statements or proof of financial standing

5

Undertaking not to be under liquidation/bankruptcy

6

Dedicated toll-free service contact details

7

Escalation matrix for service support

8

Evidence of local office presence in the consignee state

9

OEM authorization or service provider authorization (if applicable)

10

Any additional bid-specific technical/compliance certificates as requested by ATC

Frequently Asked Questions

How to bid for the TV repair tender in Indian Navy 2025

To bid, submit bid documents per the Terms and Conditions, including GST, PAN, and financial statements. Provide an undertaking of no liquidation, a dedicated toll-free service line, escalation matrix, and documentary evidence of a local office in the consignee state. Ensure alignment with ATC requirements and supplier eligibility.

What documents are required for TV repair bid in Indian Navy

Required documents include GST certificate, PAN, experience certificates in TV repair, financial statements, undertaking on non-liquidity, dedicated toll-free contact details, escalation matrix, and evidence of local service office in the consignee state, plus OEM authorizations if applicable.

What are the service support requirements for the TV repair contract

Bidders must provide a dedicated toll-free service number and a formal escalation matrix. An office of the service provider must exist within the consignee state, with documentary evidence demonstrating physical presence for on-site visits and quick fault resolution.

What is the estimated value and scope of the TV repair tender

Estimated value is ₹49,000. Scope appears to center on repair services for televisions rather than full maintenance contracts, implying episodic repair calls and replacement parts handling as needed, with emphasis on rapid response and service accessibility.

Are there any eligibility criteria related to financial health for TV repairs

Yes. Bidders must not be under liquidation or similar proceedings and must upload an undertaking confirming sound financial health, complemented by standard financial documents to prove stability for the contract term.

What is the delivery/response expectation for TV repairs in this tender

Specific response times are not stated; bidders should prepare for prompt repair services and quick problem resolution through the dedicated support channel and escalation process, with documented evidence of local service capability.

What standards or certifications are required for this TV repair tender

No explicit standards are listed in the available data. Bidders should prepare to provide standard electronics repair competencies, service certifications, and OEM authorizations if applicable, along with the mandatory documentary evidence outlined.

How to demonstrate local presence for the Indian Navy TV service tender

Provide documentary evidence of a registered service office within the consignee state, including address proof, contact numbers, and a point of contact who can coordinate on-site repairs and service calls.