GEM

Sardar Vallabhbhai Patel National Police Academy AMC of Integrated Security & Surveillance System Tender India 2025

Posted

21 Oct 2025, 05:02 pm

Deadline

07 Nov 2025, 05:00 pm

EMD

₹1,18,006

Latest Corrigendum Available

Progress

Issue21 Oct 2025, 05:02 pm
Corrigendum31 Oct 2025
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 4

Tender Overview

The SVPNPA (Sardar Vallabhbhai Patel National Police Academy) seeks an integrated security and surveillance system AMC covering outdoor perimeter security, software, hardware, networking, licenses, and consumables to be supplied by the service provider. The engagement carries an EMD of ₹118,006 and contemplates contract quantity/duration adjustments up to 25%. A pre-bid online meeting is scheduled for 24/10/2025 at 1600 Hrs. The L1 bidder must ensure compatibility with existing infrastructure, provide a local service office, and deliver comprehensive support with an escalation matrix. Amalicious code certificate and 5-year warranty undertaking are mandated. The requirement focuses on a complete security ecosystem rather than standalone components, emphasizing integration and sustainment across the full lifecycle of the system.

Technical Specifications & Requirements

  • Project scope includes outdoor perimeter security and comprehensive security solution: software, hardware, networking, and licenses; consumables included in contract cost.
  • Must be compatible with existing infrastructure; integration capability is mandatory.
  • Service provider must maintain a dedicated local office in the consignee state and offer a dedicated toll-free service line with an escalation matrix.
  • Mandatory certificates: Malicious Code Certificate confirming no embedded malicious code; L1 bidder to provide 5-year warranty undertaking.
  • Pre-bid meeting details provided; post-award order cancellation risk for L1 bidder is specified, along with IP address checks.
  • No BOQ items listed; procurement leans on an integrated, service-heavy contract rather than discrete line items.

Terms, Conditions & Eligibility

  • EMD: ₹118,006 as security deposit.
  • Pre-bid meeting scheduling: online on 24/10/2025 at 1600 Hrs.
  • Warranty: comprehensive 5-year warranty undertaking required.
  • Post-award: order cancellation risk for L1 bidder; ensure original service/product supply.
  • Compliance: must not be blacklisted; integration with existing infrastructure is essential; MSO presence in consignee state.
  • Malicious code certificate and escalation matrix are mandatory deliverables.

Key Specifications

  • Integrated security and surveillance system AMC covering outdoor perimeter security

  • Includes software, hardware, networking, licenses; consumables included in contract

  • Must be compatible with existing infrastructure and integrable

  • Dedicated local service office in consignee state; toll-free support line

  • Escalation matrix with contact numbers

Terms & Conditions

  • EMD of ₹118,006; renewal/flex up to 25% in quantity or duration

  • Pre-bid meeting on 24/10/2025 at 1600 Hrs; online participation

  • 5-year comprehensive warranty undertaking required from OEM/bidder

Important Clauses

Payment Terms

No explicit payment terms provided; contract requires integration with existing infrastructure and ongoing AMC, with service support mechanisms.

Delivery Schedule

Pre-bid meeting on 24/10/2025; no fixed delivery timeline specified in available data; must align with existing system replacement/expansion.

Penalties/Liquidated Damages

Not specified in data; contract includes risk of order cancellation for L1 bidder if non-compliant.

Bidder Eligibility

  • Must not be blacklisted by any Government organization

  • Must provide original service and product for L1 bidder

  • Must have local service office in consignee state and toll-free support

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar integrated security projects

4

Financial statements demonstrating stability

5

EMD submission document (₹118,006)

6

Technical bid documents showcasing compatibility with existing infrastructure

7

OEM authorizations or confirmations (if required)

8

Malicious code certificate (as per ATC)

9

Warranty undertaking for 5 years

Corrigendum Updates

2 Updates
#1

Update

31 Oct 2025
#2

Update

31 Oct 2025

Extended Deadline

07 Nov 2025, 05:00 pm

Opening Date

07 Nov 2025, 05:30 pm

Frequently Asked Questions

How to bid for SVPNPA integrated security tender in India 2025

Bidders must register with GeM, submit GST and PAN, provide experience certificates for similar integrated security projects, and furnish ₹118,006 EMD. Ensure 5-year warranty undertaking, malicious code certificate, and local service office in the consignee state. Pre-bid meeting on 24/10/2025 at 1600 Hrs is required for clarifications.

What documents are required for SVPNPA AMC tender submission 2025

Required documents include GST certificate, PAN, financial statements, experience certificates for integrated security projects, EMD receipt of ₹118,006, OEM authorizations, malicious code certificate, and a 5-year warranty undertaking. Technical bid must prove compatibility with existing infrastructure and local service presence.

What are the technical specifications for SVPNPA perimeter security tender

The contract covers outdoor perimeter security with integrated software, hardware, networking, and licenses; consumables are included. The system must integrate with existing infrastructure and provide a dedicated service office and toll-free support; no discrete BOQ items are listed in available data.

When is the pre-bid meeting for the SVPNPA tender 2025

The pre-bid online meeting is scheduled for 24/10/2025 at 1600 Hrs. Interested bidders can request the VC link by emailing the designated SVPNPA contact. Clarifications issued during this session will shape the technical and contractual obligations for the AMC.

What are the warranty requirements for the SVVPNPA security contract

Bidders must submit a comprehensive 5-year warranty undertaking at bid submission. This warranty should cover hardware and software performance, maintenance, and timely support; ensure the OEM or bidder can honor warranty obligations for the entire duration.

What is the EMD amount for the SVPNPA procurement 2025

The Earnest Money Deposit (EMD) is ₹118,006. It must be submitted along with the bid as security, and the winning bidder may be required to maintain or adjust terms per contract fluctuations up to 25% as per the clause.

What eligibility criteria ensure a contractor qualifies for the SVPNPA AMC

Eligibility requires a clean compliance record (not suspended/blacklisted), proven experience in similar integrated security contracts, a local service office in the consignee state, and an OEM/authorized partnership. The bidder must supply original products and provide an escalation matrix for service support.

How does quantity/duration adjustment work in the SVPNPA tender

The buyer may increase or decrease contract quantity or duration up to 25% at contract issue, and only up to 25% thereafter as per ATC. Bidders must accept revised quantities or durations and adjust supply and support accordingly.