GEM

Medical Health and Family Welfare Department Uttar Pradesh printing services tender Kannauj 2025 - ISI/AAA TRTL standards & ₹20M value

Posted

27 Oct 2025, 03:09 pm

Deadline

11 Nov 2025, 03:00 pm

EMD

₹2,00,000

Value

₹2,00,00,000

Location

KANNAUJ , UTTAR PRADESH

Progress

Issue27 Oct 2025, 03:09 pm
AwardPending
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Quantity

2041000

Bid Type

Two Packet Bid

Key Highlights

  • • Mandatory dedicated toll-free service support line for bidders/OEM
  • • Escalation matrix with telephone numbers required for service support
  • • EMD submission via Demand Draft payable at Kannauj; hard copy due within 5 days
  • • Performance security may be DD in addition to PBG; DD to be delivered within 15 days post award
  • • Broad range of printing categories: forms, OPD cards, diaries, posters, leaflets, banners
  • • Estimated contract value ₹2,00,00,000 indicating high-volume procurement
  • • No explicit technical standards listed; emphasis on service readiness and after-sales support
  • • Non-paper digital printing components per note sheet specification

Categories 11

SIGNAGE BANNERS DIARY INDUCTION MOTORS SERVICES WORSHIP MATERIALS BOOK PRINTING SERVICES CALENDAR STICKER POSTER

Tender Overview

Organization: Medical Health and Family Welfare Department, Uttar Pradesh. Procurement: Printing services with material across multiple categories (offset, booklets, forms, OPD cards, diaries, posters, leaflets, banners, etc.). Location: Kannauj, Uttar Pradesh (PIN 209720). Estimated value: ₹20,000,000; EMD: ₹200,000. Scope includes high-volume, multi-format print jobs (leaflets, calendars, certificates, folders, brochures) with electronic and hardcopy deliverables. No BOQ items listed; emphasis on broad printing capabilities, including digital formats for non-paper items per note sheet. This tender requires robust service and after-sales support capabilities, as described in the ATC, including dedicated service lines and escalation matrices. Procurement differentiator: extensive range of printing with material across many formats under a single contract, with strict EMD and post-award DD security options. Unique aspect: tender includes both paper-based and non-paper printing requirements, plus mandatory service support infrastructure.

Technical Specifications & Requirements

  • Product/Service: Paper-based printing services with material and offset; also includes non-paper digital printing for large formats (banners, hoardings, stands) as per note sheet.
  • Categories Covered: Booklets, forms, OPD cards, certificates, calendars, leaflets, flyers, posters, folders, brochures, diaries, banners, and other related prints.
  • Quantity/Scale: Not explicitly enumerated; estimated contract value ₹20,000,000 indicates high-volume orders.
  • Standards/Certifications: Not explicitly specified; ATC requires dedicated service support and escalation matrices.
  • Delivery/Timing: Delivery timelines not stated in the tender data; hard copy EMD must reach within 5 days post bid end/opening; post-award DD delivery within 15 days.
  • Quality/Testing: No explicit IS/ISO standards listed; emphasis on reliability and post-sales support.
  • Warranty/Support: Post-award support via dedicated toll-free lines and escalation process; OEM/ bidder to provide escalation matrix.
  • Brand/OEM: No specific brands mandated; emphasis on service responsiveness.

Terms, Conditions & Eligibility

  • EMD: ₹200,000; may be submitted via Demand Draft payable to District Health Society, Kannauj; scanned copy uploaded with bid; hard copy due within 5 days of bid end.
  • Payment terms: Not specified in detail; DD-based security permitted; post-award DD can substitute PBG; original DD to be delivered within 15 days.
  • Delivery: General delivery terms not detailed; hard-copy security to be delivered within stated timelines.
  • Documents required: GST certificate, PAN, experience certificates, financial statements; EMD documents; technical compliance certificates; OEM authorizations as applicable (per ATC).
  • Warranty/Penalties: Not specified in data; penalties or LD terms not disclosed in the ATC provided.
  • Escalation/Support: Mandatory dedicated service support line and escalation matrix; must be provided by bidder/OEM.
  • Submission: Upload scanned EMD proof; deliver hard copies to Buyer as required; ensure compliance with GeM GTC where applicable.

Key Specifications

  • Printing scope includes: leaflets, brochures, posters, calendars, OPD cards, forms, certificates, diaries, folders

  • Estimated contract value: ₹20,000,000

  • EMD amount: ₹200,000

  • Delivery of hard copy EMD to Kannauj District Health Society within 5 days

  • Post-award DD for security to be delivered within 15 days

Terms & Conditions

  • EMD submission via DD payable at Kannauj; hard copy delivery within 5 days

  • Post-award DD as alternative to PBG; original DD delivery within 15 days

  • Dedicated service support line and escalation matrix mandatory

  • Extensive printing scope across paper-based and digital formats

Important Clauses

Payment Terms

EMD via DD; post-award DD accepted; PBG permissible under GeM GTC

Delivery Schedule

Hard copy EMD delivery within 5 days; DD delivery within 15 days post award

Penalties/Liquidated Damages

Not disclosed in ATC; bidders must confirm SLA and LD terms during bid submission

Bidder Eligibility

  • Experience in large-scale printing for government or health departments

  • Financial capacity to handle ₹20,000,000 contract value

  • Ability to provide dedicated service support and escalation matrix

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Required Documents

1

GST Registration Certificate

2

Permanent Account Number (PAN) Card

3

Experience certificates for similar printing contracts

4

Financial statements (last 1-2 years)

5

EMD submission proof (DD or online payment) and scanned copy

6

Technical bid/compliance documents

7

OEM authorization letters (if applicable)

8

Proof of delivery capability and service support details

9

Escalation matrix details (telephone numbers)

Frequently Asked Questions

How to bid for Kannauj printing tender in Uttar Pradesh 2025?

Bidders must submit GST, PAN, experience certificates, financial statements, and EMD proof (₹200,000) via DD payable at Kannauj. Upload scanned documents and deliver hard copies within 5 days. The contract covers multiple printing categories and requires a dedicated service support line and escalation matrix.

What documents are required for the UP printing tender in Kannauj?

Submit GST certificate, PAN, bank statements or financials, experience certificates for similar contracts, technical compliance documents, OEM authorizations if applicable, and EMD proof. Include service/support details and escalation matrix as per ATC requirements.

What are the delivery and payment terms for Kannauj printing work?

Hard-copy EMD submission must reach within 5 days of bid end; post-award, DD can substitute PBG with delivery of the original DD within 15 days. Specific payment terms are not detailed; conform to GeM/UP DHS norms.

Which printing categories are covered by this Uttar Pradesh tender?

Categories include forms, OPD cards, certificates, leaflets, diaries, posters, brochures, folders, and banners—covering both paper-based and non-paper (digital) formats per note sheet specifications.

What service commitments are required for the Kannauj procurement?

Bidders must provide a dedicated toll-free service line and an escalation matrix with contact numbers. This ensures prompt service support and issue resolution during contract execution.

What is the estimated value and EMD amount for this UP tender?

Estimated contract value is ₹20,000,000 with an EMD of ₹200,000. EMD can be submitted via Demand Draft payable at Kannauj; scanned copy uploaded, with hard copy delivery within 5 days of bid end.

Are there any brand or OEM requirements for UP printing Bid?

No specific brand mandate is stated; emphasis is on capability to deliver a wide range of print products and post-sale service. OEM authorizations are recommended when applicable as part of technical bid.

How to ensure compliance with the Kannauj printing ATC requirements?

Provide dedicated service support, escalation matrix, and complete EMD submission. Ensure all paper-based and non-paper print items align with the note sheet specifications and deliverables; adhere to submission and delivery timelines.