GEM

Indian Army Voltage Stabilizer 20 KVA Tender Rajasthan 2025 ISO 9001 AAA/TRTL Compliant

Posted

25 Oct 2025, 09:27 am

Deadline

04 Nov 2025, 10:00 am

Location

GANJAM , ODISHA

Progress

Issue25 Oct 2025, 09:27 am
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 1

STABILIZER

Tender Overview

The Indian Army, under the Department Of Military Affairs, seeks a Voltage Stabilizer 20 KVA with end-to-end delivery, installation, testing, commissioning, and operator training. The scope includes statutory clearances where applicable and OEM-certified personnel for on-site work. The bid emphasizes continuity of after-sales service, with ISO 9001 certification and a dedicated service framework. Location details reflect a national Indian procurement footprint, with a focus on in-country OEM support. Key differentiators include real-time service escalation matrices, and mandatory service centers in consignee states or a 30-day center establishment window post-award. This tender targets OEMs with robust service networks and proven installation capabilities.

Technical Specifications & Requirements

  • Product category: Voltage stabilizer, 20 KVA capacity
  • Scope of supply: Supply, installation, testing, commissioning, and operator training; potential statutory clearances
  • Standards & certifications: ISO 9001 certification for bidder or OEM; OEM must have India-based registered office for after-sales service
  • Service & support: Dedicated toll-free service line; escalation matrix; functional service centers in each consignee state or on-site warranty; center establishment within 30 days of contract award; documentary evidence required
  • Past experience & turnover: Experience proofs acceptable via contracts, invoices with self-certification, client execution certificates, or third-party notes; OEM turnover criteria as per bid document
  • Documentation: OEM-authorized resellers acceptable; installation, commissioning, testing, configuration, and operator training included in scope; service centers and support must be verifiable
  • Delivery & payment: Terms present but exact milestones not specified; emphasis on complete scope within a single bid

Terms, Conditions & Eligibility

  • EMD: Not explicitly stated in provided data; bidders must align with standard EMD practices per Army tenders
  • ISO 9001: Required for bidder or OEM; must be verifiable
  • OEM presence: Registered India office for after-sales support; service center within required geography or established within 30 days of award
  • Experience proof: Provide contract copies, client certificates, or equivalent documentation
  • Turnover: Minimum average annual turnover requirement for the OEM over last three years (as per bid document); provide audited Balance Sheets or equivalent certificate
  • Delivery & setup: Installation, testing, commissioning, and operator training included; statutory clearances if any
  • Support: Dedicated toll-free numbers and escalation matrix; on-site support where applicable
  • Warranty/AMC: Not detailed; emphasis on service center availability and OEM-certified personnel

Key Specifications

  • Voltage stabilizer 20 KVA

  • Scope: Supply, installation, testing, commissioning, operator training

  • Standards: ISO 9001 certification required

  • OEM requirement: India-based registered office for after-sales service

  • Serviceability: Dedicated toll-free support and escalation matrix

  • Service centers: Required in each consignee state or establishment within 30 days of award

Terms & Conditions

  • ISO 9001 certification required for bidder or OEM

  • OEM must have India-based registered office for after-sales service

  • Functional service center in each consignee state or establish within 30 days of award

  • Past experience proofs acceptable via multiple validated documents

  • Turnover criterion to be specified in bid document

Important Clauses

Payment Terms

Not explicitly detailed; follow standard Army tender payment terms and milestone-based release contingent on installation and commissioning completion

Delivery Schedule

Delivery, installation, testing, commissioning and operator training included; no specific explicit timeframe published here

Penalties/Liquidated Damages

Not specified in provided data; penalties to be as per Army tender norms in terms and conditions

Bidder Eligibility

  • Must hold ISO 9001 certification (bidder or OEM)

  • India-based registered office for after-sales service or authorized reseller with service capability

  • Demonstrated ability to supply, install, and commission voltage stabilizers with OEM-certified resources

  • Evidence of past similar projects via contracts/invoices or client certificates

  • Average annual turnover as per bid document requirements for the OEM over the last three years

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Required Documents

1

GST registration certificate

2

PAN card

3

OEM authorization letter (if bidding through reseller)

4

Audited financial statements for the last three years

5

ISO 9001 certification certificate

6

Past project experience documents (contracts, invoices, execution certificates)

7

Evidence of India's registered office for after-sales service

8

Evidence of functional/service center in consignee state or plan to establish within 30 days of award

9

Escalation matrix and dedicated toll-free service contact details

10

Any statutory clearances required for installation and commissioning

Frequently Asked Questions

What documents are required for voltage stabilizer 20 KVA tender in India Army?

Bidders must submit GST registration, PAN, ISO 9001 certificate, OEM authorization, audited financial statements for three years, and past project experience documents. Also include proof of India-based after-sales service, service center details, and escalation matrix for support.

How to prove past experience for voltage stabilizer supply contracts in the Army tender?

Provide contract copies with invoices and self-certification, client execution certificates, or third-party notes. Acceptance follows the Army guidelines; ensure documents show delivery, installation, and commissioning of stabilizers with similar capacity.

What is required for ISO 9001 certification in this procurement tender?

Bidder or OEM must hold ISO 9001 certification; certificate must be verifiable and applicable to the offered voltage stabilizer and related services (supply, installation, testing, commissioning, and training).

When will installation and commissioning be performed for the stabilizer tender?

Scope includes installation, testing, commissioning, and operator training as per the bid; specific delivery milestones are defined in the contract and will be communicated post-award.

What about after-sales service and service centers for this Army tender?

Bidders must provide a dedicated toll-free service line and an escalation matrix. Functional service centers in each consignee state are required, or establish one within 30 days of award.

What is the required turnover for the OEM in this voltage stabilizer tender?

The OEM turnover requirement is specified in the bid document and should be demonstrated via audited balance sheets for the last three financial years, ensuring compliance with the stated minimum.

What standards must the voltage stabilizer meet for Army procurement?

The bidder must provide an ISO 9001 certified product with OEM support; no other standards are specified here, but escalation and service-center commitments are mandatory for compliance.

What are the delivery terms for supply installation of 20 KVA stabilizers in the Army bid?

The tender requires supply, installation, testing, commissioning, and operator training; the exact delivery timeline will be outlined in the contract following award, with performance-based milestones.