GEM

Indian Army Department of Military Affairs Annual Maintenance Services for Desktops, Laptops & Peripherals West Bengal 2025

Posted

25 Oct 2025, 12:37 pm

Deadline

04 Nov 2025, 01:00 pm

Progress

Issue25 Oct 2025, 12:37 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

55

Bid Type

Two Packet Bid

Key Highlights

  • β€’ Technical certifications and OEM authorizations required (ATC documents to be uploaded)
  • β€’ Delivery address: HQ Commander Works Engineers, Panagarh Military Station, West Bengal
  • β€’ Contract quantity/duration may change up to 25% before/after award
  • β€’ AMS scope includes HP Desktops/Laptops/Printers, UPS, and Water Purification Systems
  • β€’ No BOQ items provided; bidders must rely on ATC for exact specs and quantities
  • β€’ EMD amount and estimated contract value not disclosed in the data
  • β€’ Bid submission hinges on compliance with ATC and uploaded certificates

Categories 14

Tender Overview

Organization: Indian Army, Department of Military Affairs. Procurement: Annual Maintenance Services for Desktops, Laptops & Peripherals including Desktop PCs, HP printers (Monochrome/Composite), Monochrome Laser Printers, UPS (Offline 1 KVA & 1500 VA), and water purification systems. Location: delivery address at HQ Commander Works Engineers, Panagarh Military Station, Burdwan, West Bengal. Estimated value and EMD are not disclosed in the data; scope suggests multi-category AMS with potential 25% quantity/duration variation. Delivery/Installation: on-site at the Panagarh facility as per ATC terms. Unique aspects: ATC allows up to 25% adjustment before/after contract award. This tender requires compliance with uploaded ATC and certificates.

Technical Specifications & Requirements

  • Product categories covered: Desktop PCs, HP Desktops/Laptops/Printers, Monochrome/Composite Cartridges, UPS (Offline 1 KVA, 1500 VA), and Water Purification/Conditioning Systems with RO/UF/TDS controls.
  • No BOQ items listed; no explicit numerical specs provided in the data.
  • Required documentation likely includes standard OEM/authorizations and service capability for multi-brand hardware.
  • Delivery location confirmed: HQ Commander Works Engineers, Panagarh, West Bengal.
  • Emphasis on compliance with ATC documents and bidder certificates.

Terms, Conditions & Eligibility

  • EMD amount not specified in the provided data; bidders should review ATC for exact figures.
  • Delivery and Installation/Commissioning to be performed at the Panagarh address.
  • Quantity/duration flexibility up to 25% as per initial notification; changes irreversible post-issue per clause.
  • Bidders must upload all certificates/documents sought in Bid Document/ATC; non-compliance leads to rejection.
  • Documentation likely includes GST, PAN, experience certificates, financial statements, OEM authorizations, and technical compliance.
  • No explicit warranty, SLA, or penalty details in the provided data; refer to ATC for specifics.
  • The contract scope spans multiple AMS categories, indicating a broad service and maintenance responsibility across devices.

Key Specifications

  • Product/service: AMS for Desktops, Laptops, Printers (HP), UPS (1 KVA, 1500 VA), and Water Purification/Conditioning System with RO/UF/TDS control

  • Delivery location: HQ Commander Works Engineers, Panagarh Military Station, West Bengal

  • No explicit quantitative BOQ valuesβ€”reliance on ATC for exact quantities and service level requirements

  • Standards/certifications to be confirmed via ATC and OEM authorizations

  • Warranty/maintenance terms to be defined in ATC; ensure SLA adherence

Terms & Conditions

  • EMD and contract value details are provided in ATC; bidders must verify

  • Delivery/installation at Panagarh, West Bengal; on-site support expected

  • Quantity/duration adjustments up to 25% permitted before/after award

Important Clauses

Payment Terms

Terms to be specified in ATC; bidders should anticipate standard govt terms and potential milestone-based payments

Delivery Schedule

Delivery/installation at HQ Commander Works Engineers, Panagarh; detailed schedule in ATC

Penalties/Liquidated Damages

Penalties to be defined in ATC; vendors must review LD clauses and performance guarantees

Bidder Eligibility

  • Proven experience in annual maintenance services for multi-brand IT hardware and peripherals

  • Ability to supply HP devices, UPS units, and water purification systems as specified

  • Compliance with all ATC documents and valid certifications

AI-Powered Bidder Prediction

Companies most likely to bid

Unlock Bidder Insights

AI predictions on likely bidders

Required Documents

1

GST registration certificate

2

Permanent account number (PAN) card

3

Experience certificates for similar AMS projects

4

Financial statements (last 1-3 years)

5

EMD/Security deposit as specified in ATC

6

Technical bid documents and OEM authorizations

7

Certificate of ISO/industry standards if required by ATC

8

Any other certificates sought in Bid Document/ATC

Frequently Asked Questions

How to bid for Indian Army AMS in West Bengal 2025

Bidders must submit GST, PAN, experience certificates, financials, EMD as per ATC, plus OEM authorizations and technical compliance documents. Ensure delivery capability to Panagarh, West Bengal, and acceptance of up to 25% quantity/duration changes before/after award.

What documents are required for the Army AMS tender in Panagarh

Submit GST certificate, PAN card, experience certificates for similar AMS, financial statements, EMD documentation, technical bid documents, OEM authorizations, and any required ISO/certifications as specified in the ATC.

What are the delivery requirements for Panagarh works engineers AMS

Deliveries and installation must occur on-site at HQ Commander Works Engineers, Panagarh Military Station, West Bengal, with commissioning aligned to the ATC schedule and milestones.

What is the 25% quantity/duration clause in this Army tender

Before award, contract quantity or duration may be adjusted by up to 25%; after award, increases/decreases remain restricted to 25% as specified in the ATC, requiring bidder acceptance.

Which products are covered under the AMS for Indian Army

Coverage includes Desktops, Laptops, Printers (HP), Monochrome/Laser/Composite Cartridges, UPS (1 KVA and 1500 VA), and Water Purification Systems with RO/UF/TDS control, per the tender scope.

What standards or certifications are required for this AMS

ATC requires uploading all requested certificates and OEM authorizations; look for certifications tied to HP service standards, UPS maintenance, and water purification system compliance as indicated.

When is the delivery/installation deadline for Panagarh AMS

Exact delivery deadlines are defined in the ATC; bidders should review the ATC document for milestones, installation windows, and commissioning timelines at the Panagarh site.