Tender Overview
The procuring organization is the Dg Armed Forces Medical Service under the Department Of Defence in India, seeking to procure an Airway Management Trainer. The tender outlines mandatory certifications, including BIS licence and type test certificates, plus a requirement for ongoing service support with a dedicated/ toll-free number and an escalation matrix. Bidder turnover must meet the three-year average turnover criteria, supported by audited balance sheets or CA/Cost Accountant certification. For imported products, the OEM or Authorized Seller must have India-based after-sales support. This opportunity involves compliance with specific documentation and post-sale support obligations, with emphasis on qualification integrity and reliable technical service continuity.
Key differentiators include the explicit service-support infrastructure, mandatory OEM authorization verification, and the need to upload all prescribed certificates with the bid. Although the BOQ shows zero items, the tender emphasizes compliance, post-sale service readiness, and financial credibility as core selection factors. The tender aligns with government defense procurement norms, prioritizing standardization, traceability, and robust after-sales service.
Technical Specifications & Requirements
- Product: Airway Management Trainer (category: medical training equipment)
- Standards/Certifications: BIS licence, type test certificate, other product-specific approvals
- OEM/Importer condition: For imported items, OEM or Authorized Seller must have registered Indian office for after-sales service
- Service readiness: Dedicated toll-free service number; escalations matrix
- Financials: Minimum average annual turnover over the last 3 years; audited statements or CA/Cost Accountant certificate
- Documentation: Upload all required certificates with bid; ensure certificate validity and alignment with product specs
- Inspection: As per SLBR52 clause (implied pre-award inspection)
- Location: India-wide defence procurement context
- Compliance: Failure to upload required documents may lead to bid rejection
Terms, Conditions & Eligibility
- EMD details: Not explicitly stated in available data; bidders must meet turnover requirements via audited statements or CA certificates
- Turnover: Minimum average annual turnover over the last 3 financial years; certificate support required
- OEM/After-sales: Indian registered office for imported products to ensure service support
- Certificates: BIS licence, type test certificate, and other prescribed approvals
- Service: Dedicated toll-free contact for support and an escalation matrix
- Documentation: All certificates must be uploaded with bid; missing certificates can lead to rejection
- Inspection: Pre-award inspection referenced (SLBR52)
- Compliance risk: Bidder’s offer may be rejected if certificates/docs are not provided
