GEM

Institute Of Hotel Management Fire Detection & Fire Alarm AMC Tender New Delhi 2025

Posted

30 Oct 2025, 04:11 pm

Deadline

10 Nov 2025, 04:00 pm

Value

₹1,00,000

Location

CENTRAL DELHI , DELHI

Progress

Issue30 Oct 2025, 04:11 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Tender Overview

Institute Of Hotel Management, Department Of Tourism, New Delhi invites bids for AMC/CMC services covering Fire Detection, Fire Alarm, Fire Hydrant and Sprinkler System at the Institute’s Pusa campus. Estimated value is ₹100,000.0 with scope including installation, commissioning repair, and ongoing maintenance. Bidder must ensure an office within the consignee state and provide escalation contacts. A mandatory site visit is required with dates 03.11.2025, 04.11.2025, 06.11.2025 and 07.11.2025. A 25% quantity/duration variation is permissible at contract issue and post-issuance. Unique requirement: upload a site visit certificate issued by IHM Pusa, New Delhi.

  • Organization: Institute Of Hotel Management (Department Of Tourism)
  • Location: New Delhi, Delhi
  • Category: AMC / CMC of Fire Detection, Fire Alarm, Fire Hydrant and Sprinkler System
  • Estimated Value: ₹100,000.0
  • Delivery/Installation: Institute of Hotel Management Library Avenue, Pusa, New Delhi
  • Key differentiator: mandatory site visit certificate and service-provider presence in the consignees state
  • Expression: bidders must be prepared for escalation matrix submissions and post-award performance security

Technical Specifications & Requirements

  • No formal BOQ items available; the scope concerns AMC/CMC services for multiple fire safety systems including fire detection, alarm, hydrant, and sprinkler networks
  • Must include post-installation support, service response, and annual maintenance coverage
  • Mandatory site visit certificate required from IHM Pusa, with dates: 03.11.2025, 04.11.2025, 06.11.2025, 07.11.2025
  • Service provider office must be located within the same state as consignee; documentary evidence required
  • Escalation matrix with telephone numbers for service support must be supplied
  • Past project experience proofs accepted include contract copies with invoices, execution certificates, or third-party notes
  • Address for delivery/installation: Institute of Hotel Management, Library Avenue, Pusa, New Delhi
  • Bidder must avoid liquidation or court proceedings and upload an undertaking of financial stability
  • Performance security options include PBG or DD; if DD is used, it must be payable to Principal, IHM Pusa, New Delhi and delivered within 15 days of award

Terms, Conditions & Eligibility

  • Quantity/duration variation allowed up to 25% at contract issue; post-issuance adjustment also capped at 25%
  • Office of Service Provider must be in the consignee state; provide documentary proof
  • Escalation Matrix for service support must be provided
  • Proof of past experience: contract copies with invoices or execution certificates accepted
  • Delivery/installation location: Institute of Hotel Management, New Delhi; service scope includes installation and commissioning if covered
  • Bidder financial standing: not under liquidation or bankruptcy; bidder must upload an undertaking
  • Performance security: can be provided as Account Payee Demand Draft (DD) payable to Principal, IHM Pusa; must submit hard copy within 15 days of award
  • Certificates: failure to upload required documents can lead to rejection; upload site visit certificate and other requisite documents
  • Mandatory site visit: must be completed and documented in bid; dates provided above

Key Specifications

  • Product/Service: AMC/CMC for Fire Detection, Fire Alarm, Fire Hydrant and Sprinkler System

  • Estimated value: ₹100,000.0

  • Delivery/installation location: Institute of Hotel Management, Library Avenue, Pusa, New Delhi

  • Site visit requirement: mandatory certificate from IHM Pusa with dates 03.11.2025, 04.11.2025, 06.11.2025, 07.11.2025

  • Eligibility: service office must be in the consignee state; escalation matrix for service support

  • Experience proof: contract copies with invoices or execution certificates accepted

Terms & Conditions

  • 25% quantity/duration variation allowed at contract issue and post-issuance

  • Mandatory site visit certificate and evidence of service presence in Delhi

  • DD or PBG for performance security; DD payable to Principal, IHM Pusa; 15-day hard copy delivery

  • Past experience proofs acceptable as per listed documents; ensure documentary evidence

  • Not under liquidation or bankruptcy; provide undertaking of financial standing

Important Clauses

Payment Terms

Performance security via PBG or DD; if DD used, must be payable to Principal, IHM Pusa, New Delhi and delivered within 15 days post-award

Delivery Schedule

Delivery and installation, including commissioning if in scope, at Institute of Hotel Management, Pusa, New Delhi; site visit certificate mandatory prior to bid submission

Penalties/Liquidated Damages

Penalties or LD clauses to be as per GeM terms; not explicitly detailed in provided data

Bidder Eligibility

  • Office of service provider located in the same state as the consignee (Delhi)

  • Not under liquidation, court receivership, or bankruptcy; provide a financial undertaking

  • Past project experience evidenced by contract copies, invoices, or execution certificates

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Past experience proofs: contract copies + invoices with bidder self-certification or client execution certificate

4

Financial statements demonstrating financial standing

5

EMD submission evidence (DD or online payment) or equivalent security deposit as per terms

6

Performance Security via PBG or DD (DD payable to Principal, IHM Pusa, New Delhi) and 15-day delivery of hard copy

7

OEM authorization/certificates if applicable

8

Site visit certificate issued by IHM Pusa, New Delhi (03.11.2025 to 07.11.2025 dates)

9

Escalation matrix for service support (telephone numbers)

10

Documents proving the bidder’s service office is located within the state of the consignee

Frequently Asked Questions

How to bid for Institute Of Hotel Management fire AMC in Delhi 2025?

Bidders should submit site visit certificate from IHM Pusa, provide past experience proofs (contract copies or execution certificates), furnish EMD/PBG as applicable, and attach GST, PAN, and financial statements. Ensure your service office is located in Delhi and include an escalation matrix for support.

What documents are required for IHM Pusa fire systems tender in Delhi?

Required documents include GST registration, PAN, past project proofs (contracts + invoices or client certificates), financial statements, EMD submission proof, performance security (PBG or DD payable to Principal, IHM Pusa), OEM authorizations if applicable, and the mandatory site visit certificate.

What are the site visit dates for the Delhi fire safety tender 2025?

Site visit must be completed on one of the following dates: 03.11.2025, 04.11.2025, 06.11.2025, or 07.11.2025. A site visit certificate issued by IHM Pusa is mandatory to accompany the bid submission.

What is the estimated value and scope of the Delhi fire systems AMC?

The estimated value is ₹100,000.0. Scope includes AMC/CMC for Fire Detection, Fire Alarm, Fire Hydrant and Sprinkler System, including installation/ commissioning where applicable and ongoing maintenance.

What are the payment terms and security for the IHM Pusa tender?

Payment security may be via a PBG or Demand Draft payable to Principal, IHM Pusa. If DD is used, the original DD must be delivered to the buyer within 15 days of award; PBG submission is also permissible per GeM terms.

What qualifies as past experience evidence for the Delhi fire systems tender?

Acceptable proofs include a contract copy with invoices, or an execution certificate from the client, or alternative documents like a Third Party Inspection release note validating project execution.

What are the eligibility criteria for a Delhi supplier to bid on this AMC?

Eligibility requires a Delhi-based service office, no liquidation or bankruptcy status, completion proofs for similar projects, and submission of an undertaking confirming financial stability along with mandatory site visit documentation.

What escalation requirements must bidders provide for service support?

Bidders must supply a formal Escalation Matrix with up-to-date telephone numbers and contact points for after-sales support, ensuring rapid response per the tender terms.