Tender Overview
The Indian Army (Department Of Military Affairs) is inviting bids for a broad range of spare parts including bulbs, cables, ignition components, wipers, seals, filters, belts, relays, bearings, and gaskets. The procurement scope lists 24 items with a focus on genuine, OEM-compatible parts and standard service support. The contract emphasizes ISO 9001 certification for bidders or OEMs, mandatory material test certificates, and BIS/type test/approval certificates. A key differentiator is the requirement to establish functional service centers across states within 30 days of award, with dedicated service support and escalation matrices. The estimated value and exact quantities are not disclosed; however, the clause for 25% quantity variation suggests a sizable, scalable procurement. This tender combines supply with after-sales service expectations, including carry-in or on-site warranty considerations and lab-based material verification.
- Organization: Indian Army (Department Of Military Affairs)
- Product category: 24-line item spare parts set (vehicle/equipment components), including lighting, electricals, seals, filters, belts, hinges, and mechanical parts
- Location: India (service centers required nationwide)
- Delivery/option clause: 25% quantity variation cap; delivery timeline linked to last delivery order date
- Unique aspects: mandatory ISO 9001, Material Test Certificate, OEM certificates, and robust service infrastructure
Technical Specifications & Requirements
- Standards & certifications: ISO 9001 certification for bidder or OEM; BIS/type test certificates; material test certificate to accompany supply; OEM authorizations where required
- Certificates to upload: BIS licence, type test, approval certificates, and other product-specific certificates; GSTIN and PAN as part of bid submission
- Quality control: Buyerβs lab to perform material testing; results determine acceptance
- Service requirements: Functional service centers in every consignee state; establishment within 30 days of award; dedicated/toll-free service line; escalation matrix
- Warranty/Support: On-site or carry-in warranty with service support; evidence submission prior to payment release
Terms, Conditions & Eligibility
- EMD/guarantees: No specific EMD amount stated; bidders must comply with standard tender deposit requirements; ensure PAN, GST, cancelled cheque, and EFT mandate documents are provided
- Delivery terms: Delivery period linked to last delivery order date; option to extend due to quantity variation; minimum 30 days extension rule
- Documentation: Upload all required certificates and documents; ensure all product specifications align with bid document
- Service obligation: Establish or demonstrate existing functional service centers; provide toll-free support and escalation contacts
- Compliance: Genuine spare parts only; ensure OEM/IS and standard-compliant components
