Tender Overview
The Development Commissioner for Micro, Small & Medium Enterprises invites bids for a basic electronics lab kit under the MSME framework in UDHAM SINGH NAGAR, UTTARAKHAND (244711). This procurement covers a single supply project with potential quantity variation up to 25% of the bid quantity, at contracted rates, across the contract period. The tender requires a robust after-sales support framework, including installation, commissioning, training, and maintenance services within India, with an emphasis on timely delivery from the original delivery order. A two-year warranty is mandated from final acceptance or after installation/commissioning, with OEM warranty certificates required at delivery. Bidders must ensure readiness to submit a fixed deposit receipt (FDR) or online payment as per GeM terms and provide installation centers near the consignee location. The bidder must comply with option-clauses and deliver at the consignee site within the revised delivery timeline if orders are adjusted. The opportunity is positioned to favor suppliers capable of providing end-to-end service and post-sale coverage, with emphasis on reliability and rapid escalation/resolution pathways.
Technical Specifications & Requirements
- Product: basic electronics lab kit (category: basic electronics lab equipment)
- Warranty: 2 years from final acceptance or post-installation testing (as applicable)
- Delivery terms: quantity adjustments up to 25%; delivery commence from the last date of original delivery order; extended delivery time calculated as (Additional quantity / Original quantity) x Original delivery period with minimum 30 days
- Payment/EMD: EMD/PBG options via RTGS/internet banking or PBG/FD; EMD submission to be aligned with GeM GTC; FDR paid to MSME TECHNOLOGY CENTRE SITARGANJ
- After-sales: installation, training, troubleshooting, and maintenance service network required within India; service centers near consignee destinations to be uploaded with bid
- Documentation: OEM warranty certificates at delivery; installation/training documentation per scope; service network details
- Delivery location: consignee site in Sitarganj region and nearby centres as applicable
Terms, Conditions & Eligibility
- EMD/PBG: Submit as per GeM GTC; FDR permissible; payment options include RTGS/online
- Warranty: 2-year coverage; OEM warranties; post-warranty support commitments
- Delivery: option-clause enabling up to 25% quantity variation; extended delivery period rules apply
- Installation/Training/Support: mandatory; service centers must be proximate to consignee
- Documentation: submission of OEM authorizations and installation/commissioning reports; scanned FDR copy required
- Compliance: bidders must adhere to all terms; bid security, performance security, and delivery commitments are binding
