Tender Overview
The Indian Army, Department Of Military Affairs, invites a Comprehensive Maintenance Contract (CMC) for pre-owned computer and connected IT equipment from vendors operating in Tiruvallur, Tamil Nadu 600019. The procurement targets a daily maintenance basis under OEM specifications, covering IT equipment managed by the OEM. The contract scope includes Comprehensive AMC/CMC for daily service, with potential quantity and duration adjustments within a 25% band before award and after issuance. This tender emphasizes OEM-aligned service and ongoing post-warranty support for existing infrastructure.
Technical Specifications & Requirements
- Category: Comprehensive AMC/CMC for pre-owned IT equipment as per OEM terms
- Service basis: Daily maintenance schedule
- OEM alignment: CMC must adhere to the respective OEM product specifications
- Location focus: Tiruvallur district, Tamil Nadu
- Variability clause: Quantity or duration may be adjusted by up to 25% at contract issuance and post-issuance
- BOQ: No items listed; no quantitative BOM provided
- Standards: Not specified; emphasis on OEM-based maintenance and service delivery
- Documentation: ATC uploaded by buyer; details to be reviewed upon bid stage
Terms & Eligibility
- EMD: Not specified in the available data
- Payment terms: Not disclosed; follow standard government procurement practice
- Delivery/Performance: Daily AMC service; adherence to OEM maintenance schedules
- Variation: Up to 25% change in quantity or duration permissible
- Sectional notes: Bid-specific ATC document governs conditions; no explicit warranty or penalty details provided
- Location constraint: Service delivery to Tiruvallur, Tamil Nadu; post-award logistics governed by official terms
