GEM

Odisha Gramya Bank Access Control Visitor Management System Tender Khordha Odisha 2025

Posted

23 Oct 2025, 06:11 pm

Deadline

13 Nov 2025, 07:00 pm

Location

KHORDHA , ODISHA

Progress

Issue23 Oct 2025, 06:11 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 5

TIME LOCKS ACCESS CONTROL SERVICES AUTOMATIC TELLER MACHINE SECURITY GUARD

Tender Overview

Organization: Odisha Gramya Bank, Regional Rural Banks, seeking Access Control cum Visitor and Material Movement Management System services. Location: KHORDHA, ODISHA - 751001. Category: Custom Bid for Services. Scope covers installation, configuration, and ongoing support for a comprehensive access control and visitor/movement management solution. No BOQ quantity details are published; the tender emphasizes flexible scope with a 25% bid quantity/duration adjustment window at contract issuance. The procurement focuses on secure entry/exit control, visitor logging, and material movement workflows within bank premises. The ATC indicates mandatory compliance with Integrity Pact and OEM/authorized distributor certifications. Unique differentiators include mandatory dedicated service support and an escalation matrix for uptime.

Technical Specifications & Requirements

  • Service category: Access control, visitor management, and material movement system integration for banking operations.
  • Vendor requirements: Manufacturer Authorization/OEM authorization with full details; dedicated toll-free support; escalation matrix for service support.
  • Compliance & documentation: Upload of Integrity Pact; certificates required as per ATC; bid documents must include OEM authorization details and service commitments.
  • Support commitments: Dedicated support line and escalation paths; post-implementation service expectations outlined in terms and conditions; failure to provide certificates may lead to rejection.
  • Delivery specifics: Not explicitly defined; emphasis on compliance, integration capabilities, and ongoing support rather than standalone hardware mandates.
  • Financial terms: EMD and estimated values are not disclosed; the 25% adjustment clause applies to quantity or duration at contract issue.

Terms, Conditions & Eligibility

  • EMD/financial health: No specific amount published; bidder must avoid liquidation or insolvency and upload a supporting undertaking.
  • Integrity & compliance: Signed Integrity Pact required; manufacturer authorization/ OEM details mandatory.
  • Support obligations: Dedicated/toll-free service support; detailed escalation matrix for service responsiveness.
  • Documentation: All certificates and documents referenced in ATC and Corrigendum must be submitted; non-compliance leads to rejection.
  • Clause on variability: Quantity and duration may change by up to 25%; bidder must accept revised terms.
  • Bid validity and performance: Not explicitly stated; vendors should align with ATC and buyer policies for performance and delivery expectations.

Terms & Conditions

  • Key Term 1: 25% quantity/duration adjustment allowed at contract issue

  • Key Term 2: Integrity Pact compliance mandatory for all bidders

  • Key Term 3: OEM authorization required with complete distributor details

  • Key Term 4: Dedicated toll-free service support and escalation matrix

  • Key Term 5: EMD/financial health undertakings must be uploaded if applicable

  • Key Term 6: All certificates/documents per ATC must be submitted

  • Key Term 7: Notified delivery/installation details are to be confirmed at award

  • Key Term 8: Rejection possible for non-submission of required documents

Important Clauses

Payment Terms

Not specified in public data; bidders should anticipate standard government payment terms and verify during bid submission.

Delivery Schedule

No explicit schedule provided; bidders must present implementation timelines aligned to bank requirements and ATC.

Penalties/Liquidated Damages

No LD details disclosed; bidders should review ATC for any penalty framework and performance guarantees.

Bidder Eligibility

  • Not under liquidation or similar proceedings; provide undertaking

  • OEM authorization with details of distributor/representative

  • Dedicated service support capability and toll-free contact

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Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate

5

OEM Annual Turnover

6

Additional Doc 1 (Requested in ATC)

7

Additional Doc 2 (Requested in ATC)

8

Additional Doc 3 (Requested in ATC)

9

Additional Doc 4 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

10

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

How to bid for Khordha access control tender 2025 in Odisha?

Bidders must submit OEM authorization, Integrity Pact, and service support details along with certificates per ATC. Ensure OEM/distributor information is complete, provide a dedicated support contact, and include escalation matrix. Confirm 25% quantity/duration flexibility at contract issue and comply with bank-specific terms.

What documents are required for Odisha Gramya Bank access control bid 2025?

Submit GST registration, PAN, experience certificates, financial statements, EMD or appropriate security, OEM authorization, service support details, and signed Integrity Pact. Ensure all certificates referenced in ATC are uploaded; non-submission leads to rejection per terms.

What are the technical requirements for access control visitor management system Odisha?

The tender emphasizes integration for access control, visitor logging, and material movement management. Specific hardware specs are not disclosed; bidders should propose compatible software, integration capabilities with bank premises, and robust service support with a dedicated toll-free line.

When is the 25% adjustment clause applicable for this bid in Odisha?

The clause allows a potential increase or decrease of contract quantity or duration up to 25% at the time of contract issue. After issuance, the same adjustment cap applies for the awarded term, and bidders must accept the revised scope.

What is required for manufacturer authorization in this Odisha procurement?

Submit an OEM authorization form with full distributor/representative details, including name, designation, address, email, and phone number. This verifies primary supplier legitimacy and ensures post-sales support aligns with bank expectations.

What are the service support expectations for Odisha Gramya Bank access control?

Provide a dedicated toll-free service line and an escalation matrix detailing contact numbers. The vendor must ensure timely response and ongoing maintenance support as per the buyer’s terms; lack of a defined SLA may affect eligibility.

What happens if required certificates are missing in the bid submission?

Bids missing certificates or documents listed in the ATC/Corrigendum may be rejected. Ensure all mandatory documents, Integrity Pact, OEM proof, and service commitments are attached before submission.

What standards or compliance are expected for the Odisha access control system?

The tender references standard compliance through Integrity Pact and OEM certification. While specific IS/ISO codes are not stated, bidders should demonstrate best-practice security system standards and reliable maintenance arrangements aligned with banking sector requirements.

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