GEM

Indian Army AMC for Networking Devices L2 Switch Digisol Tender 2025 Maharashtra - IS 550 Standards Notified Year 2025

Posted

28 Oct 2025, 02:14 pm

Deadline

08 Nov 2025, 03:00 pm

EMD

₹39,810

Value

₹19,90,481

Location

KANCHIPURAM , TAMIL NADU

Progress

Issue28 Oct 2025, 02:14 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • CRM: Explicit 25% quantity/duration adjustment rights at contract issuance and thereafter
  • • MSE reservation for state-based manufacturers with Udyam online validation
  • • Dedicated toll-free service support and a formal escalation matrix required
  • • Office of service provider must be located in the consignee's state
  • • EMD amount clearly defined: ₹39,810; bid validity terms to be inferred from ATC
  • • No BOQ items listed; AMC scope focuses on Digisol L2 switches maintenance
  • • Past experience must be demonstrated via contracts, invoices, or client certificates
  • • Documentation to include GST, PAN, financials, OEM authorizations

Categories 4

TECHNICAL SERVICES OTHER SERVICE TELECOM EQUIPMENT NETWORKING

Tender Overview

Indian Army invites bids for an Annual Maintenance Contract for Networking Devices (Version 2) – L2 Switch; Digisol. Estimated value: ₹1,990,481 with an EMD of ₹39,810. Location unspecified; service office must be in the consignee's state. AMC scope includes network switches from the Digisol line and associated support. The buyer imposes a flexible quantity/duration clause up to 25% at contract issue and again on issue, mandating bidder acceptance of revisions. A Micro and Small Enterprise (MSE) reservation is available for eligible state-based manufacturers/ OEMs with online Udyam validation. The buyer requires dedicated service contact, an escalation matrix, and compliance with provided bid documents. Payment terms require staff wages to be paid by the service provider and documented pass-through with statutory records.

Keywords: tender in [location], Indian Army procurement, Digisol AMC, L2 switch maintenance, GeM service tender, MSE reservation Rajasthan state-like scope

Technical Specifications & Requirements

  • Product category: Annual Maintenance Contract for networking devices (L2 Switch, Digisol)
  • Estimated value: ₹1,990,481; EMD: ₹39,810
  • Delivery/installation scope: Not specified; service support throughout contract duration
  • Standards/Certification references: Not specified in data; bidders must rely on bid documents
  • Service requirements: Office of service provider must be located in the consignees' state; dedicated toll-free support; escalation matrix required
  • Past experience proof: Contract copy with invoice, execution certificate, or client-issued documentation
  • Documentation: Upload all certificates/documents sought in Bid Document/ATC/Corrigendum; OEM authorization if applicable
  • Scope notes: No BOQ items; focus on AMC management and vendor capability

Terms, Conditions & Eligibility

  • EMD: ₹39,810; payment terms to be aligned with contract flow
  • MSE reservation: Reserved for state-based MSE with valid Udyam Registration; manufacturer/OEM only; traders excluded
  • Service criteria: Dedicated service number and escalation matrix required; service office in consignee state
  • Payment terms: Salaries/wages for contract staff paid by provider then claimed from buyer with statutory docs
  • Past experience proof: Provide contract copies, invoices, execution certificates or client acknowledgments
  • Documents: Upload GST, PAN, experience certificates, financials, EMD docs, technical compliance, OEM authorizations

Key Specifications

  • Product/service: Annual Maintenance Contract for Networking Devices (L2 Switch; Digisol)

  • Estimated contract value: ₹1,990,481; EMD: ₹39,810

  • Delivery/Service location: Not specified; service office in consignee state

  • Support requirements: dedicated toll-free support and escalation matrix

  • Past experience: contract copies or client execution certificates acceptable

Terms & Conditions

  • 25% quantity/duration variation rights for contract

  • State-based MSE reservation with online Udyam validation

  • Dedicated service office and escalation matrix mandatory for bidders

Important Clauses

Payment Terms

Salaries of deployed staff to be paid by service provider first; submit PF/ESIC docs and bank statements; payment from buyer follows

Delivery Schedule

Contract allows up to 25% variation; exact delivery timelines to be stated in final contract

Penalties/Liquidated Damages

Penalties, if any, to be specified in the formal contract; not detailed in provided data

Bidder Eligibility

  • Manufacturer/OEM of the offered Digisol L2 switches with valid online Udyam registration (for MSE benefits)

  • Proof of prior AMC for networking devices or related IT infrastructure

  • Service office located within the state of the consignee

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates from similar AMC projects

4

Financial statements for last 2-3 years

5

EMD payment receipt or proof (₹39,810)

6

Technical bid documents and compliance statements

7

OEM authorization / dealership certificate (if applicable)

8

Online Udyam Registration proof (for MSE eligibility)

Frequently Asked Questions

How to bid for Indian Army networking AMC tender in 2025?

Bidders must upload GST, PAN, experience certificates, financials, EMD of ₹39,810, and OEM authorizations as per T&C. Establish a dedicated service office in the consignees' state, provide an escalation matrix, and ensure eligibility for MSE reservation with valid Udyam Registration.

What documents are required for the Army Digisol AMC tender?

Submit GST certificate, PAN, 2-3 years financials, past AMC contracts or client execution certificates, EMD proof of ₹39,810, technical compliance, OEM authorizations, and proof of state-based service office along with the escalation matrix.

What is the EMD amount for the Army Digisol AMC tender 2025?

The EMD amount is ₹39,810. Bid can be rejected if EMD proof is not uploaded; ensure online Udyam registration for MSE eligibility and attach EMD receipt with bid submission.

What are the payment terms for the Army AMC service contract?

Provider staff salaries are to be paid first, with statutory PF/ESIC documents returned to buyer; final payment terms will be described in the contract agreement and aligned with service delivery milestones.

What qualifications ensure eligibility for MSE reservation in this bid?

Bidder must be an OEM/manufacturer of the offered Digisol product and validated online via Udyam; service eligibility confirmed by Buyer after document evaluation.

Where should the service office be located for this AMC?

The office must be in the same state as the consignee; documentary evidence of local presence must be uploaded with the bid and verified by the Buyer.

Are there any quantity or duration changes allowed in this tender?

Yes, up to 25% adjustment in contract quantity or duration is allowed at contract issue and again within the defined terms; bidders must accept revised quantity/duration.

What is the scope of work for the Digisol L2 switch AMC?

AMC scope covers maintenance and support for Digisol L2 switches; no BOQ items are specified; the bidder must ensure ongoing service availability and escalation support throughout the contract term.