Tender Overview
The procuring entity is Food Corporation Of India under the Department Of Food And Public Distribution, seeking an AMC for printer repair and refilling of printer toner cartridges. The engagement covers a fleet of office printers totaling around 35 units across listed models, with an estimated value of ₹77,780. A key differentiator is the requirement for the service provider’s local presence with an in-state service office and compliance to GST registration. The contract includes a flexible quantity/duration clause allowing up to 25% adjustment, and demands clear documentation of financial standing and supplier eligibility. This tender is issued to ensure uninterrupted printing capability and supply chain efficiency for central food distribution operations.
Technical Specifications & Requirements
- Product/Service: Comprehensive AMC for printers and toner refilling for listed models (HP, Canon, Samsung).
- Quantity scope: ~35 printers with an average monthly refill of approximately 10 toner cartridges per unit depending on demand.
- Models referenced: HP M203DW, HP P1108, HP P1007, Canon F166500, Canon MFP F173700, HP P1505, HP P1606 DN, HP M252n, Samsung MFP M3370FD, Samsung MFP M2876nd, HP M225dw, HP 1008A.
- Deliverables: preventive maintenance, on-site repairs, cartridge refilling, and spare parts as required by the contract.
- Compliance/standards: submission must include GST registration; bidder to provide evidence of financial standing and non-liquidation. Service must operate from a local state office of the provider to satisfy availability.
- EMD/security: not explicitly stated; bidders should prepare relevant guarantees per terms.
- Duration: contract duration adjustable by up to 25% at issue and post-issuance.
Terms, Conditions & Eligibility
- EMD details: not explicitly indicated; bidders must demonstrate financial solvency and non-bankruptcy status.
- Quantity/duration adjustment: up to 25% at contract issue and post-issue.
- Office requirement: an in-state service provider office in the consignee state.
- Documentation: GST registration; declaration of non-liquidation; procurement compliance documents; toner pricing schedules included in bid.
- Warranty/Support: service and refilling terms to cover monthly toner usage and ongoing maintenance; penalties or SLAs not specified.
