Tender Overview
Employees State Insurance Corporation (ESIC), Ahmedabad, Gujarat invites bids for an Anaesthesia Machine (Gas Delivery System) featuring flow meters. The procurement involves a single unit scope with an EMD of ₹29,400 and a 5-year OEM warranty option that can supersede catalog warranty upon bid. The contract includes post-warranty maintenance at up to 5% of contract price per annum, with quarterly payments for AMC. Demonstration by bidders is required, with bidder-led installation and training expectations. Escalation and dedicated service support are mandated, ensuring nationwide service coverage.
Technical Specifications & Requirements
- Category: Gas Delivery System; ensure flow meters are available and functional.
 - Warranty: 5-year OEM warranty; option for comprehensive warranty via bidding; post-warranty CMC at not more than 5% annual rate of contract value.
 - Service & Support: Dedicated toll-free support; escalation matrix provided; installation, commissioning and training included; service centers listed near consignee locations.
 - Delivery & Demonstration: On-site demonstration by bidder; costs borne by bidder; demonstration to be completed within stipulated time after notice.
 - Documentation: OEM warranty certificates to be submitted at delivery; proof of performance and installation readiness required.
 
Terms, Conditions & Eligibility
- EMD: ₹29,400 via Demand Draft or online payment; DD payable at AHMEDABAD.
 - Integrity Pact: Upload signed copy as per ESIC policy.
 - AMC/CMC: 5-year post-warranty maintenance at up to 5% per annum; quarterly payments; failure to accept CMC may forfeit performance security.
 - Warranty Terms: 5-year warranty from final acceptance or after installation; service centers must be established in India; OEM certificates required at delivery.
 - Submission: Hard copy delivery within 5 days of bid end; mandatory service support details and escalation matrix.