GEM

Indian Air Force Air Curtain Procurement 2025 - Air Curtain Q2 Service & Support Standards

Posted

01 Nov 2025, 02:21 pm

Deadline

04 Nov 2025, 09:00 am

Location

BAREILLY , UTTAR PRADESH

Progress

Issue01 Nov 2025, 02:21 pm
AwardPending
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Quantity

11

Bid Type

Two Packet Bid

Tender Overview

The Indian Air Force (Department Of Military Affairs) invites bids for an Air Curtain (Q2) procurement, with no BOQ items listed. The tender emphasizes post-award service and lifecycle commitments rather than a fixed quantity, pointing to a service-oriented supply contract. Key differentiators include mandatory functional Service Centres in the consignee state, a 30-day window to establish a centre post-award, and a focus on ongoing support through dedicated toll-free service lines. The bidder must ensure product viability with a minimum 5-year shelf life and at least 3 years usable shelf life remaining at supply, with OEM-aligned lifetime commitments. The scope prioritizes serviceability, warranty support, and uninterrupted availability across locations, rather than a single hardware delivery. This tender underscores reliability, ongoing maintenance, and supplier stability as crucial selection factors.

Technical Specifications & Requirements

  • Product category: Air Curtain (Q2) with emphasis on lifecycle and serviceability rather than a fixed quantity.
  • Shelf life requirements: minimum 5 years shelf life; at supply date, at least 3 years usable shelf life remaining.
  • Service & support: functional Service Centre in the State of each Consignee’s Location for carry-in warranty; establishment within 30 days if not present.
  • Customer support: dedicated toll-free service number and a formal escalation matrix for service assistance.
  • Past experience proof: multiple acceptable formats (contract copies with invoices, client execution certificates, or equivalent).
  • Sub-contracting: assignment/sub-contracting allowed only with prior written consent of buyer; joint liability remains with seller.

Terms, Conditions & Eligibility

  • Financial standing: bidder must not be under liquidation or similar proceedings; an undertaking is required.
  • Product lifecycle: offered products must not be end-of-life before a minimum residual market life of 7 years.
  • Shelf-life: 5-year shelf life for spares/products; minimum 3 years usable shelf life available at supply.
  • Sub-contracting & assignment: requires buyer consent; joint and several liability remains with the original seller.
  • Service commitments: establishment of state-wise service centres within 30 days of award; payment contingent on documentary evidence of a functional centre.
  • Documentation: proof of past experience accepted in several formats as listed in terms; no single mandatory document type specified.
  • Penalties or warranties: not explicitly stated; could be implied through service-centre requirements and warranty expectations.

Key Specifications

    • Product category: Air Curtain (Q2)
    • Shelf Life: minimum 5 YEARS, with at least 3 YEARS usable shelf life at supply
    • Service Centre: functional centre in the State of each Consignee’s Location for carry-in warranty; establish within 30 days of award
    • Support: dedicated toll-free service number and an escalation matrix for service support
    • Experience proof: contracts, invoices with self-certification, client execution certificates, or equivalent
    • Sub-contracting/assignment: requires prior written consent; joint and several liability remains
    • Delivery/Payment terms: not explicitly specified; contingent on service Centre evidence and compliance

Terms & Conditions

  • Bidder must not be in liquidation or similar proceedings; provide undertaking

  • Product life: 7 years residual market life required; not end-of-life by OEM

  • Shelf-life commitments: 5-year shelf life; 3 years usable at supply

  • Service Centre: establish within 30 days post-award; payment contingent on evidence

  • Dedicated toll-free service and escalation matrix required

  • Past experience evidence accepted in multiple formats

Important Clauses

Payment Terms

Payment is contingent on submission of documentary evidence of a functional Service Centre; no specific monetary terms provided in data

Delivery Schedule

30-day window to establish service centre post-award; no fixed delivery quantity due to zero BOQ items

Penalties/Liquidated Damages

Not explicitly stated in data; implied penalties may arise from serviceability failures and centre establishment requirements

Bidder Eligibility

  • Not under liquidation or equivalent proceedings

  • Offer must ensure 7-year residual market life for the product

  • Ability to establish a state-wise service centre within 30 days of award

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates or execution certificates from clients

4

Financial statements demonstrating financial standing

5

EMD/Security deposit documentation (if applicable; not specified in data)

6

Technical compliance declarations for air curtain models

7

OEM authorizations or dealership certificates (if required by buyer)

Frequently Asked Questions

How to bid for the air curtain tender in India 2025 with IAF?

Bidders should ensure they are not under liquidation and provide an undertaking. Confirm 7-year residual market life, 5-year shelf life with 3 years usable supply, and establish a state-wise service centre within 30 days of award; submit past experience documents and OEM authorizations as applicable.

What documents are required for the air curtain tender procurement 2025?

Submit GST registration, PAN, experience certificates or execution certificates, financial statements, and technical compliance declarations. Include proof of past projects and any OEM authorizations; ensure service capability evidence such as toll-free support and escalation matrix is provided.

What are the critical shelf-life requirements for air curtain spares?

Spare parts must have a minimum 5 YEARS shelf life, with at least 3 YEARS usable shelf life available at the time of supply, ensuring continued availability during the contract period.

What is required to establish a service centre for this IAF tender?

The bidder must establish a Functional Service Centre in the state of each consignee location within 30 days of award. Payment will be released after documentary evidence of a functional centre is submitted.

What experience proof is acceptable for past air curtain projects?

Acceptable documents include contract copies with invoices and self-certification, execution certificates from clients, or equivalent documents such as third-party release notes that substantiate execution and delivery of similar services.

Are there any mandatory sub-contracting restrictions for this tender?

Yes. Sub-contracting requires prior written consent from the buyer; assignment/sub-contract does not relieve the original seller of joint and several liability for contract performance.

What are the key service support requirements for the bid?

Bidders must provide a dedicated toll-free service line and an escalation matrix for service support, ensuring timely assistance and clear contact pathways for maintenance or issues.

Is there a fixed BOQ or quantity for the air curtain procurement?

No fixed BOQ items are listed in the data; the tender emphasizes lifecycle, serviceability, and post-award support rather than a single hardware delivery quantity.