GEM

North Western Railway Manpower Outsourcing Tender Udaipur City 2025 – Subsidized Meals, Linen & Housekeeping Standards

Posted

27 Oct 2025, 06:18 pm

Deadline

19 Nov 2025, 03:00 pm

EMD

₹2,75,540

Value

₹2,51,07,352

Location

UDAIPUR , RAJASTHAN

Progress

Issue27 Oct 2025, 06:18 pm
AwardPending
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Quantity

5

Bid Type

Two Packet Bid

Categories 6

EQUIPMENT CLEANING WORK SERVICES POWER BOX LINEN

Tender Overview

Organization: North Western Railway (Indian Railways) seeks manpower outsourcing services for complete operations and housekeeping of the Crew Running Room in Udaipur City. Scope spans cooking and serving meals to Running Staff, cleaning of the Running Room, CLI Office, CMS Lobby, and related areas, plus subsidized meals and linen services. Estimated contract value is ₹25,10,73,53 with an EMD ₹2,75,540. The absence of a BoQ indicates a turnkey service model, with mandatory adherence to wage-based rate alignment and fixed subsidized meal pricing over three years. A key differentiator is wage-based price discipline and meal-rate controls, ensuring price stability. This tender reflects daily housekeeping and catering for railway staff within a single-city precinct, demanding robust payroll, compliance, and onsite supervision.

Technical Specifications & Requirements

  • No technical BoQ items available; scope includes: complete operation and housekeeping of Crew Running Room; cooking and serving meals; cleaning of Run Room, CLI Office, CMS Lobby; provision of subsidized meals; consumables, linen washing (occupancy-based); carrying of Line Box for Loco Pilot & Train Manager.
  • EMD: ₹2,75,540; Estimated Value: ₹2,51,07,353.
  • ATC/ATC-like terms indicate wage-based pricing and fixed subsidized meal rates for 3 years; no additional documents accepted after bid opening; mandatory submission of Annexures.
  • Payment cycle: contractor pays staff salaries first; claims from Buyer with statutory docs (PF, ESIC).
  • EMD/PBG: DD option in favor of SR DFM AJMER; PBG or fixed deposit receipts accepted; hard copy due within 15 days post-award.

Terms, Conditions & Eligibility

  • Quantity/Duration variance up to ±25% allowed at contract issue; post-award only up to 25% increase.
  • Salaries/wages to be paid by the Service Provider prior to claiming from Buyer; include PF, ESIC and bank statements.
  • EMD via DD (₹2,75,540) or equivalent; FDR acceptable as Performance Security; original FDR due within 15 days of award.
  • Mandatory document uploads; non-compliance leads to rejection; Annexure-I/II and Annexure-II(A) for non-company bidders.
  • Rates for manpower and subsidized meals fixed for 3 years; deviations rejected.
  • After bid, no additional documents accepted; ensure submission of all listed documents with bid.

Key Specifications

  • Scope includes complete operation and housekeeping of Crew Running Room, Udaipur City

  • Meal provision: cooking and serving for Running Staff; subsidized meal pricing fixed for 3 years

  • Linen washing and consumables supplied on occupancy basis

  • Carrying of Line Box for Loco Pilot & Train Manager

  • Pay terms: contractor pays salaries first; claims from Buyer with PF/ESIC documents

  • EMD: ₹275,540; Payment via DD or online; FDR acceptable as performance security

Terms & Conditions

  • EMD: ₹275,540 via DD or online; hard copy due within 5 days of bid end

  • Wage-based rate mechanism; subsidized meal rates fixed for 3 years

  • Variance in contract quantity/duration allowed up to ±25% at issue

Important Clauses

Payment Terms

Service Provider must pay staff salaries first with statutory PF/ESIC; reimbursement to be claimed from Buyer along with bank statements.

Delivery Schedule

Not specified beyond ongoing service delivery for Crew Running Room operations; no post-bid document acceptance.

Penalties/Liquidated Damages

Not specified in provided terms; penalties may be governed by GeM/GTC or contract-specific clauses.

Bidder Eligibility

  • Experience in manpower outsourcing for hospitality/housekeeping in railway or large facilities

  • Financial capacity to sustain salary payments prior to reimbursement

  • Compliance with PF/ESIC and other statutory requirements

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates (relevant manpower outsourcing)

4

Financial statements (last 3 years)

5

EMD submission proof (DD or online transfer)

6

Technical bid documents and compliance certificates

7

OEM authorizations (if applicable)

8

Annexure-I (Firm details)

9

Annexure-II (Truthfulness/Correctness Undertaking)

10

Annexure-II(A) for non-company bidders

Frequently Asked Questions

How to bid for manpower outsourcing tender in Udaipur City railway site?

Bidders must submit Annexure-I with firm details, Annexure-II truthfulness undertaking, and Annexure-II(A) if not a company; upload EMD ₹2,75,540 via DD or online, plus all statutory certifications. Ensure wage-based rate alignment and three-year subsidized meal pricing compliance; hard copy of EMD must reach within 5 days of bid end date.

What documents are required for North Western Railway outsourcing tender 2025?

Required documents include GST registration, PAN, experience certificates in manpower outsourcing, financial statements, EMD proof (DD or online), technical bid documents, and Annexures I-II; non-company bidders must submit Annexure II(A). Ensure PF/ESIC compliance and payroll documentation.

What are the technical scope details for the Udaipur crew room services?

Scope covers complete operation and housekeeping of Crew Running Room, cooking and serving meals to Running Staff, cleaning of Run Room, CLI Office, CMS Lobby, and provision of subsidized meals; linen washing and consumables supplied on occupancy basis; Line Box carriage for Loco Pilot and Train Manager.

What are the payment terms and salary disbursement obligations?

Contractor pays salaries first, then claims from Buyer with PF/ESIC documentation and bank statements; payment terms require submission of statutory payroll records; subsidies for meals fixed for 3 years, ensuring no rate deviation during the term.

What is the EMD amount and acceptable submission method?

EMD is ₹2,75,540; acceptable methods include Account Payee Demand Draft in favour of SR DFM AJMER or online transfer; scanned proof must accompany bid and original hard copy delivered within 15 days of award.

What happens if bid documents are incomplete or late?

Incomplete submissions lead to bid rejection per ATC; post-opening no additional documents are considered; ensure Annexures I-II, EMD proof, and all required certificates are uploaded before bid closing.