Tender Overview
Organization: Rail Vikas Nigam Limited (RVNL) invites bids for Manpower Outsourcing Services with Fixed Remuneration across multiple categories including Admin, Accounts, Office Boy, and related SSC roles. Estimated value is ₹3,117,199.80 with potential quantity/duration adjustments up to 25% at contract issuance and during execution. The delivery/installation scope is to occur at RVNL, 7th Floor, New Administrative Building, Central Railway, 16/19 D.N. Road, CSMT, Mumbai 400001. The procurement emphasizes service continuity, with mandatory presences in the consignee state and dedicated service support infrastructure. This procurement targets operators with robust payroll compliance and client-specific experience, set against an urban railway environment.
Technical Specifications & Requirements
- No explicit product specs or BOQ items provided; tender centers on manpower supply across fixed remuneration roles.
- Delivery location: RVNL Mumbai, with on-site deployment and payroll management by the service provider.
- Service provider must ensure office in the consignee’s state and provide a dedicated toll-free service line plus an escalation matrix for support.
- Payment approach requires the provider to pay staff salaries first and then claim reimbursement from the buyer, including statutory documentation like PF/ESIC and bank statements.
- Past experience can be demonstrated via contract copies, client execution certificates, or third-party release notes.
- The bid requires documentation aligned with T&Cs, ATC, and any corrigenda.
Terms, Conditions & Eligibility
- Contract quantity/duration flexibility up to 25% at contract issue and during execution.
- Bidder must not be in liquidation or similar proceedings; an undertaking must be uploaded.
- Submission must include evidence of past experience (contracts, invoices, execution certificates).
- Service provider must maintain a dedicated service support line and escalation matrix.
- Salary payments to contracted staff must be made by the provider before claiming from the buyer, with statutory compliance proofs.
- Ensure presence of an office in the consignee state and comply with all terms in ATC and corrigenda.
