GEM

Central Railway Service Maintenance Tender for Computers, Printers & Networks at IRIEEN, Nashik 2025

Posted

28 Oct 2025, 09:22 am

Deadline

19 Nov 2025, 10:00 am

EMD

₹28,000

Value

₹13,93,336

Location

NASHIK , MAHARASHTRA

Progress

Issue28 Oct 2025, 09:22 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Single Packet Bid

Key Highlights

  • • Mandatory Nashik, Maharashtra office registration certificate for eligibility
  • • Two-year service maintenance contract for multiple IT assets at IRIEEN
  • • Total bid should reflect one consolidated price; item-wise rates adjust to total quoted cost
  • • Quantity/duration may be revised up to 25% at contract issuance
  • • EMD of ₹28,000 required to participate
  • • SOW and ATC files to define detailed scope and SLA; ensure compliance
  • • On-site maintenance support at IRIEEN facilities; response times governed by attached terms
  • • No explicit technical standards in data; verify attachments for IS/ISO or internal Railway standards

Categories 4

EQUIPMENT SERVICES COMPUTERS IT EQUIPMENT

Tender Overview

Central Railway (Indian Railways) invites bids for a two-year service maintenance contract covering computers, printers, network devices, multimedia projectors, servers and related equipment at IRIEEN. Estimated value is ₹1,393,336 with an EMD of ₹28,000. Scope spans multiple IT assets located at IRIEEN premises; bidders must provide a single consolidated price for all items. The tender allows quantity/duration adjustments up to 25% at contract issuance, and requires compliance with the organization’s statutory terms. A mandatory registration certificate proving office presence in Nashik, Maharashtra is required to participate. Unique evaluation method ties itemwise rates to the overall quoted cost, potentially altering per-item pricing in proportion to the total bid amount.

Technical Specifications & Requirements

  • Product category: Service maintenance for IT hardware and peripherals (computers, printers, network devices, multimedia projectors, servers, related equipment)
  • Contract duration: 2 years from LOA
  • Delivery/onsite support: On-site maintenance at IRIEEN facilities; response times not specified in data but implied by SLA attachments
  • Pricing approach: Unified overall cost for all items; per-item rates adjust proportionally to total bid value
  • Eligibility evidence: Mandatory office registration certificate for Nashik, Maharashtra presence; failure to provide results in rejection
  • Standards/quality: Not specified in available data; refer to attached ATC and SOW for precise compliance requirements

Terms, Conditions & Eligibility

  • EMD: ₹28,000 mandatory payment
  • Office presence: Valid office registration certificate for Nashik, Maharashtra must be submitted
  • Bid evaluation: Overall cost governs per-item rate adjustment in ratio to quoted cost
  • Quantity/duration flexibility: Up to 25% increase/decrease allowed at contract issue and before LOA
  • SOW/ATC: Refer to attached files for detailed scope; bidders must comply with terms therein
  • Delivery terms: Two-year service window post LOA; on-site support implied
  • Compliance: No explicit standards listed in the public data; check tender attachments for IS/ISO or internal Railway standards

Key Specifications

  • IT service maintenance for computers, printers, network devices, multimedia projectors, servers

  • Contract period: 2 years

  • Estimated value: ₹1,393,336

  • EMD: ₹28,000

  • Location: IRIEEN, Nashik, Maharashtra (geographical presence proved)

  • Pricing: overall cost for all items; itemwise rates adjusted proportionally

  • Mandatory presence proof and SOW/ATC attachments to define exact scope

Terms & Conditions

  • EMD of ₹28,000 required and payment terms to be clarified in terms

  • Nashik office registration mandatory for eligibility

  • 25% variation allowed in quantity or contract duration

Important Clauses

Payment Terms

Bidder to submit EMD of ₹28,000; payment terms to be specified in contract; overall cost determines per-item adjustments

Delivery Schedule

Two-year service period post LOA with on-site maintenance; response times defined in SLA attachments

Penalties/Liquidated Damages

Penalties may be defined in SLA attachments; exact LD rates not provided in available data

Bidder Eligibility

  • Must have Nashik, Maharashtra presence as proven by office registration

  • Bid must include EMD ₹28,000 and GST registration

  • Experience certificates for similar IT maintenance contracts and OEM authorizations (if applicable)

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Required Documents

1

Office registration certificate proving Nashik, Maharashtra geographical presence

2

GST registration certificate

3

Permanent Account Number (PAN) card

4

Financial statements demonstrating financial stability

5

EMD payment receipt or bank guarantee document

6

Technical bid documents aligning with SOW/ATC

7

OEM authorization (if applicable) for maintenance of computers, printers, servers

8

Experience certificates for similar IT maintenance contracts

9

Any requested SLA attachments and BOQ/SCOP materials from terms

Frequently Asked Questions

How to bid for IT maintenance tender in Nashik for IRIEEN 2025?

To bid, submit mandatory documents including Nashik office registration, GST, PAN, and EMD ₹28,000. Include technical bid aligned to SOW/ATC attachments, and ensure overall quote remains compliant with the 25% variation rule. The two-year contract covers computers, printers, network gear, servers and projectors.

What documents are required for Central Railway IT service tender in Nashik?

Required documents include office registration for Nashik, GST certificate, PAN, financial statements, EMD receipt, technical bid per SOW/ATC, OEM authorizations if applicable, and relevant experience certificates showing similar maintenance work for IT assets.

What is the EMD amount for the IRIEEN maintenance bid 2025?

The EMD amount is ₹28,000. Submit the payment receipt or bank guarantee as part of the bid. Ensure the EMD corresponds to the bid package for IT service maintenance of computers, printers, network devices, projectors, and servers.

What items are covered under the Central Railway IT services tender?

Coverage includes computers, printers, network devices, multimedia projectors, servers and related equipment. The scope is a two-year service maintenance contract at IRIEEN, Nashik, with consolidated pricing and proportional item-rate adjustments.

What are the variation rules for contract quantity in this tender?

Quantity and duration may be increased or decreased by up to 25% at the time of contract issue, and the bidder must accept the revised quantity or duration if LOA is issued, ensuring alignment with the overall quoted cost.

Where can I find the SOW and ATC for this tender?

SOW and ATC are attached to the tender documents. Bidder must review and comply with these files to ensure scope alignment, performance expectations, and SLA terms are met for IT maintenance across all listed equipment.

What is the contract duration for the IT maintenance bid at IRIEEN?

The contract duration is two years from the LOA date. Bidders should plan for continuous on-site maintenance and timely replacements or servicing of IT hardware as per SLA terms.

What standards or certifications are required for this IT service tender?

The public data does not specify exact standards; bidders should review SOW/ATC attachments for any IS/ISO or Railways-specific compliance, and ensure OEM authorizations and service capabilities are documented.