Tender Overview
The Field Operations Division (fod) under the National Sample Survey Office (nsso) invites bids for a bundle of high-end IT equipment: High End Desktop Computer (Q2), High End Laptop/Notebook (Q2), Multifunction Machine MFM (V2) (Q2), and Line Interactive UPS with AVR (V2) (Q2). The estimated contract value is ₹2,028,012.30, with an EMD of ₹1,000. Bidders should comprehend the scope across desktop, portable computing, multifunction printing/scanning devices, and power backup solutions, intended to support NS SO operations. The procurement emphasizes standardized capability, with OEM service support requirements and adherence to stated certifications. Key differentiators include a robust service-center footprint in consignee states, with 30-day initialization for new centers post-award and mandatory ISO 9001 certification. The tender targets vendors capable of supplying interoperable devices that meet government procurement standards in 2025.
Technical Specifications & Requirements
- Product categories: High End Desktop Computer, High End Laptop, Multifunction Machine MFM (V2), Line Interactive UPS with AVR (V2)
- Standards/Certifications: ISO 9001; OEM authorization; BIS/type test certificates; material test certificate to be provided with supply
- Core specs to capture: Factory pre-loaded OS; RAM, primary/secondary storage capacities; monitor availability and panel type; UPS warranty and AVR regulation; printer/scanner paper handling, output/display sizes
- Service/Support: Functional Service Centre in each consignee state or 30-day establishment post-award; dedicated toll-free support; escalation matrix
- Delivery/Contract scope: Quantity adjustments up to ±25% during contract; delivery terms aligned to original/extended periods; payment terms as per ATC
Terms, Conditions & Eligibility
- EMD: ₹1,000; must accompany bid
- Experience: 2 years or more as per ATC; ISO 9001 certified bidders preferred
- OEM/Imported product clause: Indian registered office for aftersales service; OEM authorization
- Service centers: Must be functional in consignee state; evidence required
- Documentation: Required certificates including BIS license, type tests, and material test certificates; uploading mandatory
- Warranty/Support: On-site or line-interactive UPS warranty terms and battery warranty details; escalation/contact information required