GEM

Sardar Vallabhbhai Patel National Police Academy AMC of Integrated Security & Surveillance System Gate Management 2025

Bid Publish Date

22-Oct-2025, 10:55 am

Bid End Date

08-Nov-2025, 11:00 am

Bid Opening Date

01-Nov-2025, 11:30 am

EMD

₹23,425

Location

HYDERABAD , TELANGANA

Latest Corrigendum Available

Progress

Issue22-Oct-2025, 10:55 am
Corrigendum01-Nov-2025
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 4

SERVICES TERMINAL COMPLEX VEHICLE SCANNING SYSTEM NETWORKING

Tender Overview

Organization: Sardar Vallabhbhai Patel National Police Academy; Procurement: AMC of Integrated Security and Surveillance System – Identity and Access Management; Site: Gate Management System at Site-A; Warranty/AMC: 1 year warranty followed by 4 years ACMC with replacement of accessories and networking; EMD: ₹23,425; Pre-bid meeting: online on 24.10.2025; Delivery/installation: within stipulated time; Payment: AMC payable quarterly post-warranty; installation included; OEM must provide a dedicated service office in consignee state. This tender includes strict clause on original product supply and non-cancellation post order; quantity flexibility up to ±25% allowed before contract issuance. The opportunity targets vendors with compliant installation and ACMC capabilities in government security deployments, focusing on gate management and identity access controls.

Technical Specifications & Requirements

  • Product/Service: Integrated security and surveillance system AMC including Identity and Access Management and Gate Management System; Site-A deployment.
  • Warranty/ACMC: 1 year warranty + 4 years ACMC; replacement of accessories and networking components.
  • Delivery/Installation: Vendor to quote inclusive of installation, configuration, and commissioning; delivery and installation must be completed within the stipulated time.
  • Service Availability: Local service office in the state of consignee; dedicated toll-free service number; escalation matrix required.
  • ATC/Scope Documents: Submit BOQ certificate, Scope of Work certificate, and ATC certificate as part of bid.
  • Payment Terms: AMC payments quarterly after warranty; separate payment for installation and ACMC.
  • Contract Variations: Quantity/duration may shift by up to ±25% at contract issue; bidder must accept revised terms.

Terms, Conditions & Eligibility

  • EMD: ₹23,425; must be submitted as per tender terms.
  • Delivery Timeline: Delivery and installation to be completed within the stipulated time; no cancellation after award if chosen as L1.
  • Warranty/AMC: 1 year warranty and 4 years ACMC with replacement of accessories; AMC payments quarterly post-warranty.
  • Vendor Eligibility: Office of service provider must be located in the consignee's state; OEM/bidder to supply original product; online pre-bid meeting accessed via VC link.

Key Specifications

  • Integrated Security & Surveillance AMC

  • Identity and Access Management scope

  • Gate Management System deployment at Site-A

  • 1 year warranty + 4 year ACMC with replacement of accessories and networking

  • Installation, configuration and commissioning included

  • Delivery/completion within stipulated time

  • Dedicated service support number and escalation matrix

  • Original product supply required; L1 must avoid cancellation after order

Terms & Conditions

  • EMD of ₹23,425 must be submitted with bid

  • AMC payable quarterly after warranty period

  • ±25% contract quantity/duration variation allowed

  • Delivery and installation to be completed within stipulated time

  • Dedicated service office in consignee state required

Important Clauses

Payment Terms

AMC payments are made quarterly after warranty; separate payment for installation and ACMC

Delivery Schedule

Delivery and installation must be completed within the stipulated time; no post-order cancellation by L1

Penalties/Liquidated Damages

Not explicitly stated; delivery must meet deadlines per terms; deviation may impact eligibility

Bidder Eligibility

  • Office of service provider located in consignee state with documentary evidence

  • OEM/ bidder must supply original product and not be blacklisted

  • Dedicated toll-free service support and escalation matrix required

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar security/AMC projects

4

Financial statements (balance sheet/P/L) for last 3 years

5

EMD payment receipt or online transfer proof

6

Technical bid documents showing installation, configuration & commissioning approach

7

OEM authorization letter and warranty/AMC scope documentation

8

BoQ certificate (Additional Document 1)

9

Scope of Work certificate (Additional Document 2)

10

ATC certificate (Certificate as ATC)

11

Proof of service office in consignee state (documentary evidence)

Corrigendum Updates

1 Update
#1

Update

01-Nov-2025

Extended Deadline

08-Nov-2025, 11:00 am

Opening Date

08-Nov-2025, 11:30 am

Frequently Asked Questions

How to bid for SVPNPA security system AMC tender 2025?

Bidders must submit GST, PAN, experience and financial documents, along with BOQ, Scope of Work, and ATC certificates. Ensure original product supply, online pre-bid participation on 24.10.2025, and provide a dedicated local service office in the consignee state.

What documents are required for SVPNPA gate management tender 2025?

Required documents include GST certificate, PAN, experience certificates for similar deployments, last 3 years financial statements, EMD ₹23,425, OEM authorization, installation/AMC scope, and proof of local service presence in the consignee state.

What are the warranty and ACMC terms for SVPNPA AMC?

The contract requires a 1 year warranty followed by 4 years ACMC with replacement of accessories and networking equipment; AMC payments are quarterly after warranty; installation charges paid separately.

What is the EMD amount for the SVPNPA tender 2025?

The EMD amount is ₹23,425; payment must accompany bid submission as per the tender terms; ensure online transfer or demand draft per the GeM portal instructions.

What delivery timeline is expected for the gate management system?

Delivery and installation must be completed within the stipulated time as per terms; deviations may affect eligibility; ensure comprehensive installation, configuration and commissioning included in the quote.

What are the payment terms for installation and ACMC for SVPNPA?

Installation payments are separate from ACMC; ACMC is paid quarterly after warranty completion; ensure clear breakdown in the financial bid and confirm schedule with the buyer.

What constitutes eligibility for OEM/ bidder under SVPNPA terms?

Eligibility includes non-blacklisted status, original product supply capability, a dedicated local service office, online pre-bid participation, and submission of BOQ/Scope/ATC certificates.

How to address deviations from specifications in SVPNPA bid?

If deviations exist, clearly highlight them in the bid; ensure alternate compliance with traceable justifications and attach relevant certification to demonstrate equivalence to the specified requirements.