GEM

Indian Navy Digital Voice Recorder Tender Ernakulam Kerala 2025 – 2-Year Warranty, Delivery at Kochi, 25% Quantity Variance

Posted

21 Oct 2025, 02:51 pm

Deadline

11 Nov 2025, 03:00 pm

Location

ERNAKULAM , KERALA

Progress

Issue21 Oct 2025, 02:51 pm
AwardPending
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Quantity

2

Bid Type

Two Packet Bid

Categories 1

VOICE RECORDER

Tender Overview

The Indian Navy, Department Of Military Affairs, invites bids for Digital Voice Recorders to be delivered to NAVAL STORE INS GARUDA, NAVAL BASE, KOCHI, KERALA. The contract contemplates a flexible quantity option allowing up to 25% increase or decrease from bid quantity, with extended delivery time calculated from the original period and minimum 30 days. Successful bidders must ensure installation, commissioning, and testing if included, with final acceptance at consignee location. The warranty period is 2 years from final acceptance or after commissioning, with OEM warranty certificates required at delivery. The tender emphasizes bidder financial integrity and dedicated after-sales support, including a toll-free service line and established service centers in India. Unique delivery location and the potential for quantity adjustments are key differentiators for bidders.

Technical Specifications & Requirements

  • Product category: Digital voice recorder
  • Location: ERNAKULAM, KERALA; delivery address: NAVAL STORE INS GARUDA, KOCHI
  • Delivery terms: to be executed at the consignee location; option to increase quantity up to 25% of contracted quantity during and after the contract at the same rates
  • Installation/Commissioning: may be included if scope covers; final acceptance at destination
  • Warranty: 2 years from final acceptance or post-installation testing; OEM warranty certificates required at delivery
  • After-sales: dedicated support channel required; installation, commissioning, training, troubleshooting, and maintenance service network in India
  • Documentation: OEM authorizations and service center details to be uploaded with bid, ensuring prompt after-sales support

Terms, Conditions & Eligibility

  • Quantity variation: option to modify ordered quantity by up to 25%; delivery timeline adjusted using a formula with a minimum of 30 days
  • Delivery location: NAVAL STORE INS GARUDA, NAVAL BASE KOCHI, ERNAKULAM
  • Financial standing: bidder must not be under liquidation or bankruptcy; bid must include an undertaking
  • Warranty: 2-year period with round-the-clock service support and on-site maintenance
  • Documentation: OEM warranties, service center locations, and contact details to be submitted with bid
  • Service & Support: dedicated toll-free number for after-sales support required

Key Specifications

  • Digital voice recorder

  • Delivery to NAVAL STORE INS GARUDA, KOCHI, ERNAKULAM, KERALA

  • Quantity variation up to 25% at contract award and during currency

  • 2-year OEM warranty from final acceptance or post-installation testing

  • OEM warranty certificates to be submitted at delivery

  • Dedicated service/support channel (toll-free) required

  • Service centers established in INDIA for after-sales service

Terms & Conditions

  • Quantity variation up to 25%, with adjusted delivery period at contract rates

  • Delivery and installation at NAVAL BASE KOCHI; date not specified

  • 2-year warranty from final acceptance; OEM warranty certificates required

Important Clauses

Payment Terms

Not specified in provided data; bidders should monitor official tender terms for payment milestones and COD/LC specifics

Delivery Schedule

Delivery begins from the last date of original delivery order; extra time computed as (increased quantity ÷ original quantity) × original delivery period with a minimum of 30 days

Penalties/Liquidated Damages

Not detailed in the provided terms; bidders must assume standard government LD policies unless stated otherwise

Bidder Eligibility

  • Not under liquidation, court receivership, or similar proceedings

  • Demonstrate financial stability with supporting statements

  • Provide OEM authorization and service capability in India

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates showing relevant supply of digital voice recorders

4

Financial statements demonstrating financial stability

5

EMD/Security deposit (if applicable per tender terms)

6

Technical bid documents confirming product specifications

7

OEM authorization letter from the manufacturer

8

Warranty certificates and service center details

9

Installation, Commissioning & Training plan (if scope includes)

Frequently Asked Questions

How to bid for digital voice recorder tender in Ernakulam Kerala 2025

Bidders must submit GST and PAN, experience certificates, financial statements, OEM authorization, and OEM warranty certificates. Ensure the item is a digital voice recorder and confirm delivery to NAVAL STORE INS GARUDA, KOCHI. Include a 2-year OEM warranty and service center details, plus a commitment to up to 25% quantity variation at contract rates.

What documents are required for Indian Navy voice recorder procurement in Kerala

Required documents include GST registration, PAN, company financials, experience proofs for similar supplies, OEM authorization, technical bid with product specs, and OEM warranty certificates. Also provide installation/commissioning plan if scope includes it, along with service center locations in India.

What are the delivery terms for naval base Kochi voice recorder supply

Delivery must be to NAVAL STORE INS GARUDA at NAVAL BASE KOCHI, ERNAKULAM. The quantity may be increased by up to 25% during or after contract at the contracted rates; additional delivery time is calculated per formula with a 30-day minimum.

How long is the warranty for supplied digital voice recorders in this tender

The warranty duration is 2 years from the date of final acceptance or after installation testing, whichever occurs later. OEM warranty certificates must be supplied at delivery, and the seller must rectify any breakdown during the warranty period.

What after-sales support is required for the naval procurement in Kerala

Bidders must provide dedicated toll-free service support, a well-established India-based service network, and details of service centers near consignee destinations. Post-sales services include installation, commissioning, training, troubleshooting, and maintenance with timely response.

Are there any special quantity adjustment clauses in this navy tender

Yes. The purchaser may increase or decrease the bid quantity up to 25%. The extended delivery time uses the formula (increased quantity ÷ original quantity) × original delivery period, with a minimum of 30 days. Delivery terms adapt to the updated quantity at contracted rates.

What standards and warranties are required for the digital voice recorder bid

Submit OEM warranty certificates and confirm compatibility with standard defense procurement practices. While no explicit standards are listed, emphasize compliance with 2-year warranty, installation/commissioning if included, and availability of service centers for timely maintenance.

What is the exact delivery location for the Ernakulam naval tender

Delivery is to NAVAL STORE INS GARUDA, NAVAL BASE KOCHI, located in Ernakulam, Kerala. Ensure shipment documents reference the naval base address and confirm installation readiness if required by scope.