GEM

Indian Army Microsoft Office Suite 2021 Procurement Tender India 2025 - 2021 Office Suite, 4-Star GEM Rating

Posted

26 Oct 2025, 11:58 am

Deadline

05 Nov 2025, 12:00 pm

Progress

Issue26 Oct 2025, 11:58 am
AwardPending
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Quantity

21

Bid Type

Two Packet Bid

Tender Overview

The opportunity is issued by the Indian Army, under the Department Of Military Affairs, for the procurement of Microsoft Office Suite 2021. No explicit location or BOQ value is provided; however, the contract accommodates a quantity variation of up to 25% and may extend delivery time in line with the option clause. Key differentiators include mandatory pre-bid participation, product sampling for technical evaluation, onsite installation, and 24x7 after-sales support. The pre-bid meeting is scheduled for 25/10/2025 at 10:00 hrs at the consignee location, with product samples to be reviewed. A minimum Gem rating of 4 stars is required.

Technical Specifications & Requirements

  • Product: Microsoft Office Suite 2021 license + installation
  • Mandatory demonstrations: bidders to present samples for technical evaluation
  • Installation: onsite installation at consignee site
  • Support: 24x7 after-sales service contact details required
  • Compliance: documentation for GSTIN, PAN, and EFT mandate; notarized declaration about non-blacklisting; detailed experience evidence
  • Quality checks: predelivery inspection by company representative
  • Additional: bidders must meet all listed clauses to avoid technical disqualification; pre-bid participation mandatory for bid consideration

Terms, Conditions & Eligibility

  • Quantity variation: up to 25% increase/decrease during contract and currency
  • Delivery window: calculated from last date of original delivery order; minimum extension guidelines apply
  • Documentation: GSTIN, PAN, last 3 FY ITRs, EFT Mandate, notarized non-blacklisting declaration
  • Evaluation: sample products demonstrated during technical bid; onsite installation required
  • Compliance: Gem rating must be 4 stars or above; predelivery inspection mandatory
  • Bid participation: prize terms, delivery timelines, and option clauses to be adhered to; pre-bid meeting mandatory on 25/10/2025

Key Specifications

    • Product category: Microsoft Office Suite 2021 license with onsite installation
    • Evaluation requires presenting product samples for technical bid evaluation
    • Installation: onsite installation at consignee location with proof of service capability
    • After-sales support: 24x7 contact number required for service desk
    • Compliance documents: GSTIN, PAN, IFR/IITR submissions, and EFT Mandate

Terms & Conditions

  • Key Term 1: Quantity variation up to 25% during contract

  • Key Term 2: Mandatory pre-bid meeting on 25/10/2025 at 10:00 hrs

  • Key Term 3: Gem rating 4 stars or above; samples for technical evaluation

Important Clauses

Delivery Schedule

Delivery period starts from the last date of original delivery order; additional time rules apply with a minimum of 30 days; option quantity may extend delivery window.

Payment Terms

Not explicitly stated in data; responsive bidders should expect standard government terms post-delivery on completion and acceptance after predelivery inspection.

Penalties/Liquidated Damages

Not explicitly stated; ensure compliance with option clause and delivery timing to avoid potential LDs per contract rules.

Bidder Eligibility

  • Must satisfy all experience criteria and provide credible references for similar software provisioning

  • Must hold GSTIN and PAN, with up-to-date financial documentation

  • Must participate in pre-bid meeting and present product samples for evaluation

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Required Documents

1

- GST registration certificate

2

- PAN card of bidder

3

- Last 3 financial year ITRs

4

- EFT Mandate form certified by bank

5

- Notarized declaration of non-blacklisting

6

- Evidence of required experience/eligibility

7

- Technical bid documents and product samples for evaluation

8

- OEM authorization or product samples for onsite installation qualification

9

- 24x7 after-sale support contact details

10

- GEM rating documentation (4 stars or above)

Frequently Asked Questions

How to bid for Microsoft Office Suite 2021 tender in India Army?

Bidders must submit GSTIN, PAN, last 3 FY ITRs, EFT Mandate, and notarized non-blacklisting declaration, plus technical samples for evaluation. Participation requires attending the pre-bid meeting on 25/10/2025 and demonstrating product samples for technical assessment.

What documents are required for MS Office 2021 tender participation?

Required documents include GST certificate, PAN, last 3 FY ITRs, EFT Mandate, notarized non-blacklisting declaration, experience certificates, technical bid documents, OEM authorizations, and product samples for evaluation, along with 24x7 service contact details.

What are the delivery terms for quantity variation in this tender?

The purchaser may increase or decrease quantity up to 25% at contract placement and during the currency, with delivery time adjusted using the specified formula, ensuring a minimum extension of 30 days when applicable.

What is required for pre-bid participation in this Army tender?

Pre-bid participation requires bidders to attend the meeting on 25/10/2025, 10:00 hrs at the consignee location and present product samples/details for technical evaluation; bids without participation may be rejected.

What is the minimum GEM rating for bidders in this procurement?

Bidders must hold a GEM rating of 4 stars or above to be considered eligible, ensuring a baseline quality and vendor reliability for the Microsoft Office Suite deployment.

What installation requirements accompany the Microsoft Office Suite bid?

Bidders must provide onsite installation at the consignee site and arrange predelivery inspections with a company representative to verify readiness before acceptance.

What support terms are expected with the Microsoft Office Suite contract?

Bidders must provide 24x7 after-sales support contact details and service capability, ensuring timely issue resolution and software updates post-implementation.

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