Tender Overview
The Indian Army, Department Of Military Affairs, seeks supply, installation, testing and commissioning of M4 Chip laptops with 13.6" displays and A19 Pro smartphones with Neural Engine in Central Delhi (110002). The procurement involves on-site delivery to Sena Bhawan, Room 635, New Delhi, with dedicated service support and comprehensive warranty beyond standard terms. The bid requires a full data sheet alignment with offered products and an emphasis on after-sales service, OEM authorization for imported products, and a robust turnover demonstration over the last three years. The scope includes installation and commissioning, and delivery at the specified Delhi address, with a focus on security policy compliance for hardware replacement. GST handling is bidderβs responsibility with potential reimbursement as per actuals or applicable rates. The project demands a structured bid with documented financial health and evidence of capability to deliver end-to-end ICT hardware within contractual timelines.
Technical Specifications & Requirements
- Product categories: M4 Chip Laptop (13.6" display) and A19 Pro Smartphone with Neural Engine
- Required documentation: Data Sheet aligned to offered product; OEM authorization for imported items; GSTIN, PAN, cancelled cheque, EFT mandate
- Service scope: Supply, Installation, Testing, Commissioning; on-site delivery at Sena Bhawan, Room 635, New Delhi
- Warranty: Comprehensive warranty during entire standard period; enhanced coverage beyond GeM GTC; dedicated service support channel
- Compliance: Data sheet mismatch may lead to bid rejection; after-sales support and registered Indian service presence for imported products
- Security policy: Non-return of faulty hard disk under policy
Terms, Conditions & Eligibility
- Delivery address: Sena Bhawan, New Delhi, Room 635, A Wing
- GST: Bidder to handle GST; reimbursement as per actuals or lower applicable rate
- Turnover: Minimum average annual turnover over the last three years as per bid document; audited balance sheets or CA certificate required
- OEM: Imported products require Indian registered office/authorized seller for after-sales service
- Service: Dedicated toll-free support for service
- Warranty: Comprehensive warranty during contract period, with upload of undertaking from bidder/OEM
