HPCL AMC of Product Pump Tender Bankura West Bengal 2025 - IS 550/IS ISO Standards & 25% Variation Clause

Bidders should review the uploaded ATC terms, provide a local West Bengal office proof, submit required GST and PAN, include pump maintenance experience certificates, and ensure compliance with the 25% variation clause. The bid must include an escalation matrix for service support and adherence to HPCL’s standard EMD requirements.

Required documents include GST registration, PAN, experience certificates for pump maintenance, latest financial statements, EMD documentation per ATC, technical bid detailing service capabilities, OEM authorizations if applicable, and documentary evidence of a local West Bengal office.

The contract allows a ±25% change in quantity or duration at the time of contract issue and post-issue. Bidders must accept revised quantities or durations, ensuring flexibility for HPCL maintenance planning and resource allocation.

Bidders must provide an Escalation Matrix with direct telephone numbers for service support, enabling rapid escalation from on-site technicians to management during incidents or preventive maintenance events.

The service provider must maintain an office within the same state as the consignee, i.e., West Bengal, with documentary evidence to be submitted as part of bid compliance.

The opportunity is an AMC for existing pumps valued at ₹377,600 with local support requirements, no BOQ items, and ATC-based terms. Ensure local presence, escalation support, and adherence to variation provisions when submitting the bid.

Eligibility includes pump maintenance experience, ability to show a West Bengal office, ability to provide escalation support, compliance with ATC terms, and readiness to accept up to 25% quantity/duration variation. Submit all required documents in the technical bid.