GEM

West Bengal Medical Services Corporation ICPMS with Accessories Tender Kolkata 2025 – IS 550/ISM 9001 Standards

Posted

27 Oct 2025, 01:02 pm

Deadline

19 Nov 2025, 12:00 pm

EMD

₹3,60,000

Progress

Issue27 Oct 2025, 01:02 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 2

Tender Overview

West Bengal Medical Services Corporation Ltd. invites bids for an Inductively Coupled Plasma Mass Spectrometer (ICPMS) with Accessories applicable to the West Bengal Health & Family Welfare Department. The scope includes delivery, installation and commissioning at the Siliguri Regional Food Testing Laboratory with a 3-year OEM warranty. Estimated EMD is ₹360,000. Bidders must establish a functional service centre in each consignee state or demonstrate on-site warranty, with installation tied to a formal acceptance. The opportunity requires non-obsolescence with a minimum market life of 7 years, and clear online EMD payment proof. Unique aspects include dedicated service support, escalation matrices, and GST handling terms.

  • Organization: West Bengal Medical Services Corporation Ltd.
  • Location: Siliguri, West Bengal (delivery/installation site)
  • Product: ICPMS with Accessories (GSI, Q2)
  • EMD: ₹360,000 via RTGS/online transfer
  • Warranty: 3 years from acceptance/installation
  • Delivery/Installation: to be completed at the specified regional lab
  • Key differentiator: mandatory service centres and post-warranty support framework

Technical Specifications & Requirements

Although explicit ICPMS specifications are not published, bidders must ensure the offered system is non-obsolete (minimum 7 years residual market life) and capable of on-site/OEM warranty with service centres in the state. The terms emphasize installation/commissioning, training, maintenance, and a robust after-sales support group within India. Bidders must provide OEM warranty certificates at delivery and maintain a dedicated toll-free support channel with an escalation matrix. GST will be reimbursed per actuals or applicable rate up to quoted GST percentage.

Terms, Conditions & Eligibility

  • EMD: ₹360,000 (online RTGS/Internet banking) to West Bengal Medical Services Corporation Ltd. with bid number noted in transfer
  • Service Centre: functional centre in each consignee location; 30 days to establish if not present
  • Delivery & Installation: at Siliguri Regional Food Testing Laboratory; on-site commissioning as applicable
  • Warranty & Support: 3 years warranty; OEM certificates due at delivery; dedicated service contact and escalation matrix
  • Documents: GST, PAN, experience proofs, financials, OEM authorizations; non-obsolete product life of at least 7 years
  • GST: actual or applicable rate, not exceeding quoted GST, with reimbursable terms
  • Penalties: liability for service delays and non-compliance to be inferred from ATC/Corresponding terms
  • Payment Terms: linked to delivery/installation and acceptance; escalation for service issues

Key Specifications

  • ICPMS with Accessories (GSI) – non-obsolete in market for at least 7 years remaining life

  • On-site warranty option or standard carry-in warranty with service centre in state

  • Delivery and installation to Siliguri Regional Food Testing Laboratory, West Bengal

  • 3-year OEM warranty; warranty certificates to be submitted at delivery

  • Dedicated toll-free service support number and escalation matrix

Terms & Conditions

  • EMD amount ₹360,000 via RTGS; provide online transfer proof

  • 3-year OEM warranty with installation/commissioning included

  • Functional service centres required; 30 days to establish if absent

Important Clauses

Payment Terms

EMD paid via RTGS/online; payment release post submission of service centre evidence and acceptance

Delivery Schedule

Delivery and installation at Siliguri Regional Food Testing Laboratory; completion tied to acceptance testing

Penalties/Liquidated Damages

Penalties for non-compliance or delayed installation to be governed by ATC and supply terms

Bidder Eligibility

  • Demonstrated experience supplying ICPMS or equivalent analytical instrumentation

  • Minimum 7 years residual market life for offered product

  • In-state service centre capability or clear establishment plan within 30 days

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for ICPMS or similar analytical instrument supply

4

Financial statements (preceding two financial years)

5

EMD payment proof (RTGS/online transfer) with bid reference

6

OEM authorization / dealership certificate

7

Technical compliance certificates (if any) and installation/commissioning plan

8

Warranty documents from OEM (3-year period)

9

Service centre establishment proof or plan within 30 days

10

Acceptance testing plan and training proposal

Frequently Asked Questions

How to bid for ICPMS tender in Siliguri West Bengal 2025

Bidders must meet eligibility criteria including 7-year product life, OEM warranty, GST registration, PAN, and experience in ICPMS supply. Submit EMD of ₹360,000 via RTGS, provide OEM authorization, and attach service centre plan showing in-state presence or establishment within 30 days of award. Include installation/ commissioning plan and training details.

What documents are required for WBMSC ICPMS procurement 2025

Required documents include GST certificate, PAN card, two years financial statements, experience certificates for similar instruments, OEM authorization, EMD payment proof, technical bids, and OEM warranty certificates. Also provide service centre proof or planned establishment in-state and installation/ acceptance plan.

What are the payment terms for WBMSC ICPMS supply

Payment will be linked to delivery and acceptance; EMD of ₹360,000 is required via RTGS/online transfer. Post-acceptance, payments are processed per terms in the final contract, with evidence of service centres and proper installation completion before release in most cases.

What are the warranty and service requirements for the ICPMS

A 3-year OEM warranty is required from final acceptance or after installation/completion testing. The seller must maintain installation, commissioning, training, troubleshooting and maintenance service groups in India and provide a toll-free support line with an escalation matrix.

How is non-obsolete product life ensured in tender

Offer must be non-obsolete with at least 7 years residual market life; OEM should confirm continued support and parts availability, avoiding end-of-life declarations before the specified period.

Where will installation and testing occur for this tender

Installation/commissioning will take place at the Siliguri Regional Food Testing Laboratory, West Bengal, with acceptance testing prerequisites defined by WBMSC and the purchasing agency.

What is the required service centre arrangement for this bid

Bidder must have a functional service centre in the state of each consignee location or establish one within 30 days of award; documentary evidence of the service centre must accompany the bid.

What are the GST terms for this WBMSC procurement

GST will be reimbursed according to actuals or the applicable rate, whichever is lower, up to the quoted GST percentage; bidders should quote GST accurately and include it in their bid.

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