Tender Overview
The Export Credit Guarantee Corporation Of India Limited (ecgc) seeks manpower outsourcing services in Ernakulam, Kerala (682001) for fixed remuneration positions including attendants and secondary school staff. Estimated contract value is ₹700,000 with flexibility clauses allowing a 25% change in quantity or duration at contract issue. The service provider must maintain a local office in Kerala and provide a dedicated toll-free support line. Salaries for deployed staff are to be paid by the provider upfront, with re-imbursement from the buyer later, along with statutory documents. MSE purchase preference is applicable per policy, with matching provisions for near-L1 bids when within margin.
Key differentiators include venue-specific eligibility, in-state service support, and compliance with public procurement norms for MSEs, ensuring timely deployment and local presence in the consignee state.
Technical Specifications & Requirements
- Service category: Manpower Outsourcing (Fixed Remuneration) for Attendants and Secondary School staff
- Estimated value: ₹700,000; no BOQ items defined
- Delivery/Deployment: Staff deployed at buyer location in Kerala; office of service provider must be in the state; dedicated support channel required
- Payment handling: Service provider pays salaries upfront; reimbursement from ECGC with statutory filings (PF, ESIC) and salary proofs
- Compliance: MSE purchase preference mechanism applies; bidders must upload documentary evidence to claim preference; traders excluded for services scenarios
- Quantity/duration: Acceptance of up to 25% adjustment at bid issue and after contract issuance
- Documentation: GST, PAN, experience evidence, financials, EMD details (if applicable) and contract-specific documents
- No brand restrictions stated; emphasis on local availability and service capability
Terms, Conditions & Eligibility
- EMD amount not specified; bidder to clarify as per contract terms
- Must have a Kerala-based office and provide a dedicated support number
- Service provider must pay staff salaries upfront and claim reimbursement later with PF/ESIC proofs
- MSE purchase preference applicable; if L-1 is non-MSE, eligible MSEs may match within margin for award
- Contract may allow up to 25% quantity/duration variation; acceptance mandatory
- Documentation: GST, PAN, experience certificates, financial statements, and OEM/agency authorizations as required
- Payment terms: reimbursement after deployment, subject to statutory documentation
- Penalties and specific SLAs not detailed in available terms; ensure alignment with general procurement norms
