GEM

Diesel Loco Modernisation Works AMC of Networking Devices Tender Indian Railways 2025 - LAN Scope & Annexure-A

Bid Publish Date

04-Nov-2025, 1:09 pm

Bid End Date

17-Nov-2025, 2:00 pm

Bid Opening Date

17-Nov-2025, 2:30 pm

EMD

₹1,18,090

Value

₹59,04,043

Progress

Issue04-Nov-2025, 1:09 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • OEM authorization required for any distributor-based bids
  • Dedicated toll-free service number and escalation matrix mandatory
  • GST payable by bidder with reimbursement as per actuals or quoted rate
  • EMD amount specified: ₹118,090; estimated contract value ₹5,904,043
  • Quantity/duration adjustment allowed up to 25% at issue and subsequently
  • Service scope defined in Scope of Work & Annexure-A attached in ATC

Categories 5

Tender Overview

Organization: Diesel Loco Modernisation Works (Indian Railways) seeks an Annual Maintenance Contract (AMC) for Networking Devices / Local Area Network (LAN) as per the Scope of Work & Annexure-A. Estimated value: ₹5,904,043; EMD: ₹118,090. Location details are not specified in the notice. The contract covers ongoing networking device maintenance and service support for the LAN environment under a single provider, with optional quantity/duration adjustments up to 25% at contract issue and a subsequent cap of 25% thereafter. The ATC emphasizes resolutive service availability and escalation processes through OEM-authorized support.

Technical Specifications & Requirements

  • Product/Service: AMC for Networking Devices / LAN per Scope of Work & Annexure-A (ATC attached).
  • Scope: Ongoing maintenance, service & support for local area network systems; delivery/installation not explicit but service continuity is pivotal.
  • Standards/Compliance: Not explicitly specified in tender data; bidders must review attached SLA/ATC for specific certifications and OEM authorizations.
  • EMD & Value: ₹118,090 EMD; estimated contract value ₹5,904,043. No BOQ items listed; ensure alignment with scope documents.
  • Delivery/Support: Dedicated toll-free support, escalation matrix, and post-award service commitments required per ATC.
  • Experience: Bidder must provide OEM authorization if acting through an authorized distributor; ensure service capability for telecom/networking equipment.

Terms, Conditions & Eligibility

  • Quantity/Duration Flexibility: 25% upward/downward adjustment permitted at contract issue; post-issuance, same cap applies.
  • Financial Standing: No liquidation or bankruptcy; upload financial undertaking with bid.
  • MA/Authorizations: OEM authorization when using distributors; dedicated service hotline and escalation matrix required.
  • GST: GST payable by bidder; reimbursements depend on actuals or prevailing rate, capped to quoted GST percentage.
  • Invoicing: Invoices must be raised in the consignee’s name with its GSTIN.
  • Documentation: Upload mandatory certificates/test reports per SLA/ATC on bid opening date.

Key Specifications

  • Product/Service: AMC for Networking Devices / LAN

  • Estimated contract value: ₹5,904,043

  • EMD: ₹118,090

  • Quantity/Duration flexibility: +/-25%

  • OEM authorization mandatory for distributors

  • Dedicated service hotline and escalation matrix required

  • GST compliance as per applicable rates

Terms & Conditions

  • 25% variation in quantity or duration allowed at contract issue

  • OEM authorization required for distributors or service providers

  • Invoices must be in consignee name with GSTIN; GST payable per actuals

Important Clauses

Payment Terms

GST impact borne by bidder; invoice in consignee name with GSTIN; reimbursement per actuals or quoted GST rate

Delivery Schedule

Service continuity required; no explicit physical delivery timeline specified in data; refer SLA/ATC for service targets

Penalties/Liquidated Damages

Not explicitly stated in provided data; ATC/SLA will define SLAs and penalties for downtime or non-performance

Bidder Eligibility

  • Must possess OEM/Original Service Provider authorization

  • Not under liquidation or bankruptcy; provide undertaking

  • Experience in maintaining LAN/networking infrastructure for government/railway environments

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for LAN networking AMC

4

Financial statements / solvency certificates

5

EMD payment receipt or bank guarantee document

6

Technical bid documents confirming compliance with Scope of Work

7

OEM authorization / distributor authorization details

8

Service support escalation matrix and toll-free contact information

9

Any certificates or test reports required by SLA/ATC

Frequently Asked Questions

How to bid for networking AMC tender in Indian Railways?

Bidders should submit OEM authorization, GSTIN, PAN, and EMD ₹118,090 with bid; include LAN maintenance experience, SLA/ATC compliance certificates, and escalation matrix. Ensure quote aligns with Scope of Work and Annexure-A; verify 25% quantity/duration flexibility at award.

What documents are required for LAN AMC bid 2025 India Railways?

Required documents include GST certificate, PAN, experience certificates for LAN maintenance, financial statements, EMD document, OEM/distributor authorization, technical bid showing SLA/ATC compliance, toll-free service details and escalation matrix.

What are the payment terms for Diesel Loco AMC tender?

Payment terms follow ATC: GST payable by bidder; invoicing in consignee name with GSTIN; reimbursement as actuals or at quoted GST rate; no explicit milestone schedule available in data—refer to SLA/ATC for details.

What is the EMD amount for this networking AMC tender?

The EMD is ₹118,090. Bidder must submit EMD via bank guarantee or online method per tender rules; ensure validity through relevant bid opening date and adjust per any contract variations as allowed (25%).

What is the contract scope for LAN maintenance in this tender?

Scope covers annual maintenance for Local Area Network devices per Scope of Work and Annexure-A; includes dedicated service support, escalation matrix, and OEM/authorised distributor maintenance arrangements; no standalone hardware delivery mentioned.

What are the variation limits for contract quantity or duration?

Contract quantity or duration may vary by up to 25% at the time of issue; after award, variation remains capped at 25%; bidders must accept revised quantities or durations as per ATC.

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