GEM

Department Of Health And Family Welfare Mumbai Annual Road Transport Contract for Medicine/Vaccine/UIP Store 2025

Posted

29 Oct 2025, 04:10 pm

Deadline

19 Nov 2025, 05:00 pm

EMD

₹1,00,000

Value

₹40,00,000

Progress

Issue29 Oct 2025, 04:10 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • Dedicated toll-free service number requirement for ongoing support
  • Escalation Matrix with telephone contact details for service issues
  • State-based service provider office located in Maharashtra (consignee state)
  • 25% contract quantity/duration variation allowed before and after award
  • EMD amount and requirement to show Govt/PSU/renowned private sector experience
  • Salary/wages payment obligation of the service provider with statutory documentation
  • MSME/NSIC EMD exemption eligibility and certificate submission

Tender Overview

Department Of Health And Family Welfare, Mumbai invites bids for an annual road transport contract to move Medicine/Vaccine/UIP Store and Family Welfare items to multiple destinations from GMSD, Mumbai/Palghar godown. Estimated value: ₹4,000,000 with an EMD of ₹100,000. Scope includes regular container trips at agreed rate per trip; bidder must demonstrate Govt/PSU/renowned private sector experience and provide relevant PO references. The contract permits a 25% variation in quantity or duration before/after award. Key differentiators include state-based service office, dedicated toll-free support, and wage/salary payment obligations to deployed staff.

Technical Specifications & Requirements

  • No product-specific technical specs are provided in the tender data.
  • Mandatory credentials:
    • Experience certificate for supplying to Govt/PSU/renowned private organisations, with supply/purchase orders.
    • If registered under MSME/NSIC, enclose EMD exemption certificate.
  • Service delivery requirements:
    • Office of Service Provider must be located in the state of the consignee (Maharashtra).
    • Dedicated toll-free service number and an Escalation Matrix for support.
  • Commercial terms:
    • Payment of salaries to contract staff deployed at buyer location must occur by the service provider prior to claiming from the buyer, with statutory docs (PF/ESIC) and bank statements.

Terms, Conditions & Eligibility

  • EMD: ₹100,000
  • Experience criteria: supply experience to Govt/PSU or renowned private organisations; provide Experience Certificates with POs
  • MSME/NSIC exemption: include exemption certificate if applicable
  • Variation clause: ±25% contract quantity/duration allowed pre/post award
  • Service setup: maintain Maharashtra-based office; dedicated toll-free support; escalation matrix
  • Salary/wages: service provider must pay staff salaries first and furnish PF/ESIC documents and bank statements when claiming reimbursement

Key Specifications

  • Transport contract for Medicine/Vaccine/UIP Store and Family Welfare items from GMSD Mumbai/Palghar godown

  • Estimated contract value: ₹4,000,000; EMD: ₹100,000

  • No explicit product-specifications in BOQ; focus is on service delivery performance

  • Required govt/private sector experience; demonstration via PO references

  • Service support: Dedicated toll-free number and Escalation Matrix

  • Office presence in Maharashtra; adherence to local regulatory norms

  • Salary payments to deployed staff must be settled by provider with PF/ESIC documentation

Terms & Conditions

  • EMD amount is ₹100,000; exemption possible if MSME/NSIC applies

  • Contract may vary up to 25% in quantity or duration

  • Provider must have Maharashtra-based office and dedicated support channels

Important Clauses

Payment Terms

Service provider must pay salaries/wages to deployed staff first; provide PF/ESIC documentation and bank statements when claiming from buyer

Delivery Schedule

No explicit calendar provided; contract permits 25% variation in duration or quantity before/after award

Penalties/Liquidated Damages

Not specified in data; bidders should verify at tender stage and align with standard govt procurement LD practices

Bidder Eligibility

  • Demonstrable experience supplying to Govt/PSU or renowned private organisations with PO references

  • MSME/NSIC exemption certificate if claiming EMD relief

  • Presence of Maharashtra-based service office and dedicated toll-free support line

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates showing prior Govt/PSU/private sector supply orders

4

Supply/Purchase Orders referencing similar work

5

EMD payment proof (₹100,000) or MSME/NSIC exemption certificate

6

Technical bid documents and compliance statements

7

OEM authorizations or dealership letters (if applicable)

8

Proof of service office in Maharashtra (state) with address

9

PF/ESIC compliance documents for deployed staff (as applicable)

Frequently Asked Questions

How to bid for the medicine transport tender in Mumbai Maharashtra 2025

Bid submissions require GST, PAN, Experience Certificates, and PO references for Govt/PSU work. Include EMD ₹100,000 or MSME/NSIC exemption. Provide Maharashtra-based service office proof, toll-free contact, and escalation matrix. Ensure salary payments to deployed staff and PF/ESIC documentation with the claim.

What documents are required for Maharashtra health transport tender participation

Submit GST, PAN, experience certificates with PO copies, latest financials, EMD proof, service office address in Maharashtra, dedicated support contact, escalation matrix, and OEM authorizations if applicable. Ensure MSME/NSIC exemption certificate if EMD exemption is claimed.

What are the eligibility requirements for Govt transport contracts in Mumbai

Proven experience with Govt/PSU or renowned private organisations, formal PO references, and the ability to deploy staff with PF/ESIC compliance. Must maintain a Maharashtra-based service office and provide a dedicated toll-free number for service support.

What is the EMD amount and variation clause in this tender

EMD is ₹100,000. The contract allows a ±25% variation in quantity or duration before and after award; bidders must accept revised terms if issued. No further escalation beyond standard tender terms unless specified.

What are the delivery and salary payment terms for service providers

Service providers must pay staff salaries first; claims to the buyer require PF/ESIC documentation and bank statements. There is no explicit delivery calendar; adherence to local regulations and timely deployment are inferred prerequisites.

Where should the service office be located for the Mumbai transport tender

The office must be located in the state of Maharashtra (consignee state). Documentation proving the local presence and contact details should be part of the submission package.

What support and escalation mechanisms are required for bidders

Bidders must provide a dedicated toll-free service number and a formal escalation matrix with telephone contacts. This ensures rapid resolution of transport or service issues at the GMSD Mumbai/Palghar godown routes.

What are the key standards or certifications for this transport contract

The tender emphasizes governance and compliance with Govt/PSU norms; specific product standards like ISI/ISO are not indicated. Emphasis is on experience, EMD, local presence, and payroll compliance rather than product-specific certifications.

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