The Surat Municipal Corporation is inviting bids for the operation and management of a Shelter for Urban Homeless (SUH) under the Deendayal Antyodaya Yojana-National Urban Livelihood Mission (DAY-NULM). This government tender seeks experienced organizations to provide safe, hygienic, and well-managed shelter facilities at Jantanagar, Katargam, Surat. The project aims to improve urban homeless welfare by offering essential services, security, and support for 224 beneficiaries over a 12-month period. The tender emphasizes transparency, compliance with safety standards, and community welfare. Bidders must meet strict eligibility criteria, submit all necessary documentation, and adhere to the specified terms and conditions. This opportunity is ideal for social service providers, NGOs, urban development agencies, and organizations specializing in homeless welfare programs. The total estimated value is INR 12,17,664, with a clear procurement process and evaluation methodology to ensure the selection of capable service providers. Participate now to contribute to urban social development and homeless support initiatives in Surat.
Tender for Operation & Management of Shelter for Urban Homeless in Surat - DAY-NULM
Progress
Tender Type
Open
Sector
State Governments & UT
Tender Fee
₹1,062
Contract Form
Works
Completion Period
12 Months
Currency Type
Single
Categories
2
Scope Of Work
The selected contractor will be responsible for the comprehensive operation and management of the Shelter for Urban Homeless (SUH) under DAY-NULM in Surat. Key deliverables include:
- Providing safe and hygienic shelter facilities for urban homeless individuals.
- Ensuring 24/7 security, sanitation, and basic amenities.
- Managing staff and volunteers to deliver support services.
- Maintaining records of beneficiaries and daily operations.
- Coordinating with Surat Municipal Corporation for compliance and reporting.
The process involves:
- Mobilizing resources and staff.
- Setting up shelter infrastructure as per specifications.
- Implementing operational protocols.
- Monitoring service quality and beneficiary satisfaction.
- Reporting progress and issues to the designated authority.
The contractor must ensure adherence to all applicable safety, health, and safety standards, and maintain transparency and accountability throughout the project duration.
| Specification | Details |
|---|---|
| Capacity | 224 beneficiaries |
| Location | Jantanagar T.P. No. 19, Katargam, Surat |
| Duration | 12 months |
| Estimated Cost | INR 12,17,664 |
| Funding Scheme | DAY-NULM |
Note: All operational activities must comply with government regulations and guidelines for urban homeless welfare.
Technical Specifications
The shelter must include basic amenities such as sanitation facilities, bedding, security systems, and clean water supply. Infrastructure should be compliant with safety standards and accessible to persons with disabilities.
| Technical Parameter | Specification |
|---|---|
| Capacity | 224 beneficiaries |
| Construction Material | Durable, weather-resistant materials |
| Security Features | CCTV surveillance, security personnel |
| Water Supply | 24/7 access with filtration |
| Sanitation | Adequate toilets, bathing facilities |
| Power Backup | Generator or UPS system |
The process involves:
- Site assessment and preparation.
- Infrastructure setup as per specifications.
- Installation of safety and security systems.
- Testing and commissioning.
- Regular maintenance and compliance checks.
All technical activities must comply with local building codes, safety standards, and government regulations for urban shelters.
Financial Requirements
The total estimated budget for this project is INR 12,17,664, which covers infrastructure, operational costs, staffing, and maintenance. Payment will be made in installments based on milestone achievements and compliance.
| Cost Component | Estimated Cost (INR) |
|---|---|
| Infrastructure Setup | 4,00,000 |
| Staff Salaries | 5,00,000 |
| Utilities & Maintenance | 2,00,000 |
| Miscellaneous Expenses | 1,17,664 |
Payment Schedule:
- 30% advance at contract signing.
- 40% after completion of infrastructure setup.
- 30% upon project completion and approval.
All payments are subject to submission of progress reports and certification by the Surat Municipal Corporation.
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Eligibility Criteria
✓ Must have valid registration and licenses for social service or urban development projects.
✓ Proven experience in managing shelters or similar social infrastructure projects.
✓ Demonstrated financial stability with audited financial statements for the past 3 years.
✓ Must submit a refundable Earnest Money Deposit (EMD) of INR 12,176.64.
✓ Submit all required documents, including:
- Scan copy of tender fee
- Scan copy of EMD
- All documents as per tender conditions.
| Qualification Criteria | Details |
|---|---|
| Minimum Annual Turnover | INR 20 Lakhs |
| Experience | At least 2 similar projects in the last 3 years |
| Certification | Valid registration under relevant social welfare or urban development laws |
| Financial Stability | Evidence of solvency and financial capacity |
Note: Bidders must meet all eligibility requirements to qualify for further evaluation.
Bidding Process
Process Timeline
Required Forms
Preliminary
SMC etender 100 per EMD and Tender fee
User Defined Template-Standard
Commercial
SMC UCD O and M of Shelter for Urban Homeless (SUH) PB
User Defined Template-Secured
Required Documents
Stage - Preliminary Stage
Scan Copy of Tender Fee
RequiredScan Copy of EMD
RequiredScan Copy of all required documents as per tender condition.
RequiredFrequently Asked Questions
What is the main objective of this tender?
This tender aims to appoint a qualified agency to operate and manage the Shelter for Urban Homeless (SUH) under the Deendayal Antyodaya Yojana-National Urban Livelihood Mission (DAY-NULM) in Surat, providing safe accommodation and support services for urban homeless individuals.
Who can participate in this bidding process?
Bidders must have valid registration, proven experience in shelter management or social services, and meet financial criteria. They must also submit all required documents, including tender fee and EMD, as specified in the eligibility criteria.
What are the key dates and deadlines for this tender?
The bid submission opens on 06-11-2025 at 10:00 AM and closes on 20-11-2025 at 6:00 PM. The bid opening will be notified separately. Bidders should submit all documents before the deadline to participate.
What technical specifications are required for the shelter?
The shelter must accommodate 224 beneficiaries, with facilities including sanitation, security, water supply, and power backup. Infrastructure should be durable, weather-resistant, and compliant with safety standards and accessibility norms.
How is the evaluation of bids conducted?
Bids are evaluated based on technical competence (50%), financial proposal (30%), and past performance (20%). Minimum thresholds must be met in each category, and the highest-scoring bid will be awarded the contract.
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Documents 1
Jantanagar 20251105 2nd attempt.pdf
TENDER_DOCUMENT
Jantanagar 20251105 2nd attempt.pdf
TENDER_DOCUMENT
