Tender Overview
Organization: Assam Medical Services Corporation Limited. Product/Service: Customized AMC/CMC for pre-owned bio medical equipment, including Comprehensive Maintenance Contract (CMC) as per buyer requirement, with Krish Biomedicals involvement. Estimated Value: ₹39,828. Location: Assam, India. This tender targets maintenance of pre-owned biomedical devices under an annual or multi-year service contract, with quantity flexibility and supplier accountability for service delivery, including dedicated support channels. The procurement emphasizes post-sale service integrity, OEM authorization, and flexible contract duration up to 25% as per at-issue terms. Aimed at ensuring uninterrupted clinical operations and equipment uptime across health facilities in Assam.
Technical Specifications & Requirements
- Category: Customized AMC/CMC for Pre-owned Bio Medical Equipment (CMC scope as per buyer requirement)
- Vendor expectations: Authorized service provider with OEM authorization and dedicated/toll-free service contact
- Past experience evidence: Contracts/Invoices or execution certificates acceptable as proof of prior service/installation
- EMD/BD requirements: EMD options include Demand Draft or Fixed Deposit Receipt; delivery of hard copy within 5 days post bid opening
- Documentation: Upload of all required certificates; lack of documents may lead to bid rejection
- Contract terms: Quantity/duration may adjust up to 25%; bid must adhere to escalation/authorization terms
- Support & escalation: Clear escalation matrix and dedicated support numbers must be provided
- Payment & compliance: Timely payments aligned with AMC/CMC terms; GST/PAN required as part of submission
Terms, Conditions & Eligibility
- EMD options: Demand Draft in favor of ASSAM MEDICAL SERVICES CORPORATION LTD or Fixed Deposit Receipt; delivery of hard copy within 5 days
- Authorization: OEM/service provider Authorization with complete details (name, designation, address, email, phone)
- Financial standing: Undertaking to confirm no liquidation or bankruptcy proceedings
- Past experience documents: Contracts/invoices or client execution certificates accepted
- Support accessibility: Dedicated toll-free service number and escalation matrix required
- Submission integrity: All certificates/documents listed in bid, ATC, Corrigendum required for bid validity
