GEM

Directorate Of Purchase And Stores Microsoft Office Home and Business 2024 Tender Hyderabad Telangana 2025

Bid Publish Date

21-Oct-2025, 10:54 am

Bid End Date

12-Nov-2025, 2:00 pm

Bid Opening Date

12-Nov-2025, 2:30 pm

Location

HYDERABAD , TELANGANA

Progress

Issue21-Oct-2025, 10:54 am
AwardPending
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Quantity

20

Bid Type

Two Packet Bid

Key Highlights

  • • Vendor must supply Microsoft Office Home and Business 2024 boxes with license media
  • • Delivery must be made only via non-GPS vehicles; OTP-free delivery not accepted
  • • Delivery window constrained to 10:30 AM to 03:00 PM on working days
  • • OEM warranty certificates required at delivery; 1-year warranty from acceptance
  • • MSE preference applies if bidder is manufacturer; match L-1 price within 25% value band
  • • Service centers in India for installation, commissioning and maintenance; locations to be uploaded
  • • GST handling as per actuals or quoted rate, whichever is lower, within policy
  • • Stores Officer delivery point; SITC scope includes installation and testing

Categories 1

BOX

Tender Overview

The Directorate Of Purchase And Stores (Department Of Atomic Energy) located in Hyderabad, Telangana, seeks supply, installation, testing and commissioning of Microsoft Office Home and Business 2024 box. The tender includes services such as delivery, installation and post-installation support at consignee locations within the specified delivery window. The policy emphasizes MSE preference for eligible bidders and requires OEM warranty certificates upon delivery. A unique delivery constraint restricts GPS-enabled vehicles and specifies delivery timing between 10:30 AM and 03:00 PM on working days, with non-OTP delivery acceptance. The purchase scope focuses on software boxes with annual warranty and after-sales support from service centers in India.

Technical Specifications & Requirements

  • Product: Microsoft Office Home and Business 2024 box including license and media
  • Scope: Supply, Installation, Testing and Commissioning (SITC) where applicable
  • Warranty: 1 year from final acceptance or after installation completion, OEM warranty certificates required at delivery
  • Delivery constraints: No GPS-enabled vehicles; delivery to Stores Officer; dispatch within contract-specified delivery period; delivery window 10:30 AM to 03:00 PM; OTP-free delivery not accepted
  • Service capability: After-sales support with established installation, commissioning, training and maintenance service groups in India; detailed service center locations to be uploaded
  • Policy: Purchase preference to MSEs as per PPME norms; if L-1 not MSE, eligible MSEs may match L-1 within 25% of price band

Terms, Conditions & Eligibility

  • GST handling: Bid price includes GST; actual GST payable, with reimbursement as per applicable rates (subject to quoted %)
  • Delivery timing: Stores to receive consignments within delivery period; delivery during working days only
  • Documentation: OEM authorization and warranty certificates to be submitted at delivery; service capability evidence required
  • ATC constraint: No OTP delivery; GPS-free vehicle dispatch; delivery to Stores Officer as per contract
  • Warranty & maintenance: 1-year warranty; dedicated India-based service network with escalation process
  • MSE preference: Manufacturer eligibility required for product; bidders may be considered for 25% value if within L-1+15% margin

Key Specifications

  • Product/service: Microsoft Office Home and Business 2024 box with license media

  • Quantity/scope: SITC including installation and testing (as per contract)

  • EMD/Estimated value: Not specified in data

  • Standards/Compliance: IS/ISO alignment not provided; ensure OEM licensing compliance

  • Warranty: 1 year OEM warranty; service centers in India for support

  • Delivery constraints: Non-GPS vehicles; delivery between 10:30 AM - 03:00 PM

  • Documentation: OEM authorization, warranty certificates, installation notes

Terms & Conditions

  • EMD: Not specified; GST payable as per actual rates or quoted rate

  • Delivery: GPS-free vehicles; OTP-based delivery not accepted; 10:30–15:00 window

  • Warranty/Service: 1 year warranty; OEM certificates due at delivery

Important Clauses

Delivery Terms

Deliveries to Stores Officer within contract-stipulated period; non-GPS vehicles only; delivery window 10:30 AM to 03:00 PM; OTP-free delivery not accepted

Warranty & After-Sales

OEM warranty certificates must be submitted; 1-year warranty from acceptance or completion; established service network in India

MSE Preference

Manufacturers only eligible for MSE benefits; 25% contract value consideration for price matching within L-1+15% margin

Bidder Eligibility

  • Bidder must be the manufacturer of the offered Microsoft Office product to claim MSE preference

  • Proven installation, commissioning and after-sales service capability in India

  • Compliance with GST and supporting documentation; OEM authorization required

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Required Documents

1

GST registration certificate

2

PAN card

3

OEM authorization / dealership certificate for Microsoft Office

4

Experience certificates (similar software SITC projects)

5

Financial statements / solvency proof

6

Warranty certificates for prior software SITC

7

Delivery capability and service center details in India

Frequently Asked Questions

How to bid for Microsoft Office 2024 tender in Hyderabad?

Bidders must be the product manufacturer to qualify for MSE preference, submit OEM authorization, provide warranty certificates, and ensure installation and SITC capability in India. Include GST details, service center locations, and adherence to delivery window 10:30 AM–03:00 PM. Ensure non-GPS delivery compliance.

What documents are required for Microsoft Office 2024 procurement in Telangana?

Submit GST certificate, PAN, OEM authorizations, prior SITC experience certificates, financial statements, and OEM warranty documents. Provide service center details in India and evidence of installation capability. Include any OEM licensing proof and delivery readiness for Stores Officer acceptance.

What are the delivery constraints for this Hyderabad tender?

Delivery must be by non-GPS vehicles; OTP-based delivery is not accepted. Items should be delivered to the Stores Officer within the contract delivery period, between 10:30 AM and 03:00 PM on all working days.

What warranty is required for Microsoft Office 2024 procurement?

A 1 year warranty from final acceptance or completion of installation, with OEM warranty certificates submitted at delivery. The seller must provide service support through established India-based centers for maintenance and troubleshooting.

How does MSE preference apply to this tender in Hyderabad?

If the bidder is the manufacturer and not L-1, an MSE seller may match L-1 within a 25% price band, with 25% of the total value contract awarded to the MSE if criteria are met, per policy guidelines.

What is included in SITC for this software tender in Telangana?

The scope includes supply, installation, testing and commissioning of Microsoft Office 2024 box products. Ensure media, licenses, and installation configuration are compliant with OEM terms; post-installation support from India-based service centers is required.

What are the GST considerations for this Hyderabad tender?

GST will be reimbursed as actuals or as per the quoted rate, whichever is lower, within the maximum quoted GST percentage. Bidders should reflect GST in the bid price and maintain compliance with applicable GST rules.

Where will the delivery be accepted for this procurement?

Deliveries are accepted at the consignee location coordinated by the Assistant Stores Officer (as per the contract). Ensure delivery timing aligns with 10:30 AM–03:00 PM window and that GPS-free vehicle usage is maintained.

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