GEM

University Grants Commission Desktop with MS Office Tender Mumbai Maharashtra 2025 - 3 Year Warranty, Installation & Commissioning

Posted

18 Oct 2025, 12:37 pm

Deadline

08 Nov 2025, 01:00 pm

Location

MUMBAI , MAHARASHTRA

Progress

Issue18 Oct 2025, 12:37 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

6

Bid Type

Two Packet Bid

Tender Overview

The University Grants Commission (UGC), Department of Higher Education, seeks a Desktop with MS Office solution for delivery to Mumbai, Maharashtra 400002. The scope includes supply, installation, testing and commissioning of the hardware. No BOQ items are listed, but the contract accommodates potential quantity adjustments up to 25% during and after award, ensuring flexibility for the purchaser. A key differentiator is the mandatory service framework, including installation, on-site warranty, and post-sale support with a dedicated service center in the state. The procurement emphasizes compliance with an integrated data sheet, OEM authorization, and a 3-year warranty. This tender targets vendors capable of rapid deployment and robust after-sales service within Maharashtra.

Technical Specifications & Requirements

  • Product category: Desktop with MS Office computer systems
  • Warranty: 3 years from final acceptance or after installation, testing & commissioning completion
  • Service capability: Functional Service Centre in Maharashtra; establish within 30 days of award if not existing; dedicated toll-free service number; escalation matrix for support
  • Data sheet alignment: Upload Data Sheet with bid; any mismatch may lead to rejection
  • Authorisation: OEM authorization required for authorized distributors/service providers
  • Scope: Supply, Installation, Testing and Commissioning included; performance at delivery and post-warranty service expectations
  • Delivery/extension: Option clause allows up to 25% quantity change with extended delivery time rules
  • Criteria: Data sheet accuracy, OEM support, and post-sale service readiness are critical for bid evaluation

Terms, Conditions & Eligibility

  • Option Clause: Purchaser may increase/decrease quantity by up to 25%; extended delivery period as specified
  • Financial standing: Bidder must not be under liquidation or bankruptcy; an undertaking must be uploaded
  • Data Sheet: Mandatory alignment between data sheet and offered product specifications
  • Manufacturer Authorization: Required for non-OEM bidders; provide OEM details
  • Service requirements: Maharashtra service center within 30 days or evidence of existing functional center; toll-free support and escalation matrix
  • Warranty: 3 years warranty from acceptance/commissioning; service center availability as a condition for payment release

Key Specifications

  • Product/service: Desktop computer with MS Office pre-installed

  • Warranty: 3 years from final acceptance/installation completion

  • Delivery: Supply, installation, testing, commissioning included

  • Service: On-site or local Maharashtra service center; 30-day establishment window if none exists

  • OEM authorization: Required for non-OEM bids; vendor to provide official authorization

Terms & Conditions

  • Option clause permits ±25% quantity change with corresponding delivery timeline adjustments

  • Mandatory Data Sheet alignment; mismatches may cause bid rejection

  • Service center availability in Maharashtra with escalation matrix and toll-free support

Important Clauses

Payment Terms

Payment terms tied to acceptance and commissioning; evidence of service capability may be required before release

Delivery Schedule

Delivery period governed by option clause; extended delivery time calculations apply when quantities change

Penalties/Liquidated Damages

LIQUIDATED damages to apply for delays; exact rates not specified in data but will be per contract terms

Bidder Eligibility

  • Not under liquidation or bankruptcy; provide an undertaking

  • Valid GST registration and PAN card

  • OEM authorization or manufacturer authorization for the offered desktop solution

  • Evidence of a functional service center or clear plan to establish within 30 days in Maharashtra

AI-Powered Bidder Prediction

Companies most likely to bid

Unlock Bidder Insights

AI predictions on likely bidders

Required Documents

1

GST certificate

2

Permanent Account Number (PAN) card

3

Data Sheet of the offered Desktop with MS Office

4

Manufacturer Authorization/OEM authorization details

5

Financial statements and proof of financial standing

6

Experience certificates for similar deployments

7

Evidence of functional Service Centre in Maharashtra or plan to establish within 30 days of award

8

Documentation evidencing dedicated toll-free service number and escalation matrix

9

Bid submission undertaking confirming non-liquidation status

Frequently Asked Questions

How to bid for the desktop with MS Office tender in Mumbai?

Bidders must submit GST, PAN, Data Sheet, OEM authorization, financial statements, and experience certificates. Include proof of a functional Maharashtra service center or a plan to establish one within 30 days of award. Ensure the Data Sheet matches offered specifications and comply with the 3-year warranty requirement.

What documents are required for UGC desktop procurement in Maharashtra 2025?

Required documents include GST certificate, PAN card, OEM authorization, Data Sheet for the desktop Kitem, financial statements, and experience certificates. Provide proof of service capabilities in Maharashtra, including toll-free support details and escalation matrix for after-sales service.

What are the technical specs for the desktop with MS Office tender?

The tender specifies a desktop with MS Office pre-installed; exact processor, RAM, storage, and OS details are not listed. Bidders must ensure Data Sheet alignment with offered specs and deliver a solution compatible with standard office workloads as per UGC requirements.

When is delivery and installation expected for the Mumbai bid?

Delivery timelines are governed by the option clause allowing up to 25% quantity variation; extended delivery period applies. Ensure readiness for installation, testing and commissioning upon delivery; confirm lead times in the bid and coordinate with Maharashtra service logistics prior to award.

What is the warranty period for the desktop equipment in this bid?

The tender requires a 3-year warranty from the date of final acceptance or after completion of installation, testing & commissioning, whichever is later. Plan for coverage across the Maharashtra service region with defined support SLAs and on-site response times.

What OEM/authorization is needed for this UGC tender in Mumbai?

Non-OEM bidders must furnish Manufacturer/OEM authorization with full details (name, designation, address, email, phone). Authorisation ensures the offered desktops are backed by official OEM support and warranty coverage across Maharashtra.

What is required for service center setup in Maharashtra for this bid?

Bidders must have a functional Maharashtra service center or establish one within 30 days of contract award. Payment release hinges on documentary evidence of the service center, and a dedicated toll-free service line plus an escalation matrix must be provided.

How does the quantity option clause affect pricing in the bid?

The purchaser may increase or decrease quantity by up to 25% at contract rates; delivery time adjusts proportionally based on the extended quantity, with a minimum extension of 30 days. Bid pricing should factor potential volume changes and risk allowances.

Similar Tenders

Microsoft office

Department of Military Affairs

JODHPUR, RAJASTHAN

View Details

MICROSOFT WINDOWS 10 PRO,MICROSOFT OFFICE 2019

Central Armed Police Forces

ALWAR, RAJASTHAN

View Details