GEM

Central Industrial Security Force Windows 10 Pro & Office 2019 Tender Alwar Rajasthan 2025

Posted

29 Oct 2025, 06:25 pm

Deadline

19 Nov 2025, 08:00 pm

Progress

Issue29 Oct 2025, 06:25 pm
AwardPending
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Quantity

13

Category

MICROSOFT WINDOWS 10 PRO

Bid Type

Two Packet Bid

Key Highlights

  • โ€ข Software licenses for Windows 10 Pro and Office 2019 under CISF procurement in Rajasthan
  • โ€ข Up to 25% quantity variation allowed; contract-period delivery adjustment formula applies
  • โ€ข Mandatory Functional Service Centre in the state for carry-in or on-site warranty arrangements
  • โ€ข Imported products require an Indian registered office for after-sales support
  • โ€ข All certificates and documents must be uploaded as per Bid Document and ATC
  • โ€ข Scope includes Supply, Installation, Testing and Commissioning (SITC)

Tender Overview

The Central Industrial Security Force (CISF) invites bids for Microsoft Windows 10 Pro and Microsoft Office 2019 in Alwar, Rajasthan. The scope includes Supply, Installation, Testing and Commissioning (SITC) of the software licenses. The tender references a flexible quantity policy allowing up to 25% quantity variation at contracted terms, with delivery timelines extending from the original delivery date and adjusted using a defined formula. A core differentiator is the requirement for a Functional Service Centre in the State of each consignee location or establishment within 30 days of award. The opportunity is focused on government procurement of licensed software for CISF installations in Rajasthan.

Technical Specifications & Requirements

  • Product categories: Windows 10 Pro licenses and Office 2019 licenses
  • Delivery scope: SITC (Supply, Installation, Testing & Commissioning)
  • Delivery flexibility: Option to increase quantity up to 25% of bid quantity during contract; delivery period adjusts per formula with a minimum of 30 days
  • Service Centre requirement: Functional service centre in the state where each consignee is located; establishment within 30 days if not pre-existing
  • OEM/import rules: If imported, OEM or Authorized Seller must have a registered office in India for after-sales support; certificate required
  • Documentation: Upload all required certificates as per Bid Document/ATC/Corrigendum

Terms, Conditions & Eligibility

  • Option clause: Quantity may be increased/decreased by up to 25%; extended delivery time calculated as (Increased quantity รท Original quantity) ร— Original delivery period, minimum 30 days
  • Scope of supply: Bidders must include all costs in bid price for SITC
  • Service centre: Establish/confirm presence in CISF state locations; payment contingent on documentary evidence
  • OEM verification: For imported products, provide registered Indian office certificate
  • Documentation: Ensure submission of all mandated certificates and documents; non-submission leads to rejection

Key Specifications

  • Product names: Microsoft Windows 10 Pro, Microsoft Office 2019 licenses

  • Scope: Supply, Installation, Testing and Commissioning (SITC)

  • Delivery flexibility: up to 25% quantity variation; minimum delivery extension 30 days

  • Service requirement: Functional Service Centre in CISF state locations; 30-day establishment if not present

  • OEM/Import: Indian registered office for after-sales service; certificate required

Terms & Conditions

  • Option clause allows 25% quantity variation with adjusted delivery periods

  • Delivery period starts from last date of original delivery order; minimum 30 days for extension

  • Functional service centres required in the state; establishment within 30 days of award

Important Clauses

Payment Terms

Payment to be released upon submission of documentary evidence of functional service centre; scope includes SITC costs

Delivery Schedule

Delivery commencement from last date of original delivery order; extended time formula applied for additional quantities

Penalties/Liquidated Damages

Not explicitly stated in provided data; non-compliance would be governed by standard GCC terms and ATC

Bidder Eligibility

  • Proven capability to supply and install licensed software in government contexts

  • Demonstrated financial viability and experience in SITC of software licenses

  • Compliance with OEM/ISV licensing terms and India-based after-sales support

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar SITC of software licenses

4

Financial statements demonstrating bid viability

5

EMD/Security deposits as applicable

6

Technical bid documents and compliance certificates

7

OEM authorization for Windows 10 Pro and Office 2019 licenses (if applicable)

8

Certificate of Indian registered office for imported products

Frequently Asked Questions

How to bid for Windows 10 Pro and Office 2019 tender in Alwar?

Bidders must submit GST, PAN, experience certificates, financials, EMD, and OEM authorizations. Ensure software licenses are Windows 10 Pro and Office 2019; provide SITC capability and Indian registered office for imported products. Deliver as per 25% quantity variation clause and establish service centre within 30 days.

What documents are required for CISF software tender in Rajasthan?

Required documents include GST certificate, PAN, experience certificates for similar SITC work, financial statements, EMD, technical bid, OEM authorizations for Windows licenses, and for imports, proof of Indian registered office. Upload these with bid submission to avoid rejection.

What are the delivery and quantity variation terms for this CISF tender?

The contract allows up to a 25% increase/decrease in quantity. Delivery period adjusts using (Increased quantity รท Original quantity) ร— Original delivery period, with a minimum of 30 days. Original delivery period may be extended during contract currency as per option clause.

What is required for after-sales support for imported Windows licenses?

Imported licenses require OEM or Authorized Seller with an India registered office for after-sales support. Submit the related certificate proving presence in India; service centre must be functional in the CISF state locations.

When will payment be released for CISF software SITC contracts?

Payment is contingent on documentary evidence of a functional service centre (or on-site warranty terms) and completion of SITC milestones as per the contract terms; ensure all required compliance documents are submitted.

What standards or certifications are expected for Windows licenses in this tender?

Licenses must be genuine Microsoft Windows 10 Pro and Office 2019 products; OEM authorizations must be provided; ensure license terms comply with Microsoft licensing policies and state procurement guidelines for IT software.

How to establish the service centre requirement within Rajasthan?

If a service centre does not exist, establish one within 30 days of award. Provide documentary evidence of the functional centre; payment release correlates with this submission and compliance with the CISF State location requirement.

What happens if quantity is increased under the option clause?

When quantity increases, the delivery period extends as per the formula, ensuring a minimum 30-day extension. The contractor must maintain contracted rates and deliver the additional quantity accordingly under SITC scope.

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