GEM

Airports Authority Of India CAMC/FMS IT Infrastructure Jabalpur Airport Tender 2025

Posted

17 Oct 2025, 07:09 pm

Deadline

07 Nov 2025, 03:00 pm

EMD

₹88,010

Value

₹44,00,487

Location

JABALPUR , MADHYA PRADESH

Latest Corrigendum Available

Progress

Issue17 Oct 2025, 07:09 pm
Corrigendum30 Oct 2025
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Mixed-brand IT infrastructure CAMC/FMS for Airports Authority of India
  • • Two-year contract duration with 25% quantity/duration variation
  • • EMD ₹88,010; online RTGS/IMPS payment to SBI AAI account
  • • Salary/wages and statutory contributions (PF, ESIC) borne by service provider
  • • Escalation matrix required for service support
  • • No BOQ items; scope is maintenance and facility management rather than hardware supply
  • • Location: Jabalpur Airport, Madhya Pradesh; airport security and site access considerations
  • • Pay terms emphasize compliance with government procurement terms and service levels

Tender Overview

The Airports Authority of India invites bids for a 24-month Comprehensive Annual Maintenance Contract (CAMC) and Facility Management Service (FMS) for IT Infrastructure and Integrated Network at Jabalpur Airport under a mixed-brand environment. Estimated value: ₹4,400,487 with an EMD of ₹88,010. The contract duration is for two years, with potential delivery/implementation and ongoing support at the airport location. Key differentiators include service scope across IT infrastructure and network facilities, and adherence to AAI’s internal service standards. The procurement focuses on continuous uptime, preventive maintenance, and prompt fault resolution in a government-owned airport facility.

Technical Specifications & Requirements

  • No formal technical specifications published in the BOQ; scope references CAMC/FMS for IT infrastructure and integrated network, covering maintenance, monitoring, and on-site support.
  • EMD amount: ₹88,010; estimated contract value: ₹4,400,487.
  • Payment modality for EMD/PBG via online RTGS/Internet banking to AIRPORTS AUTHORITY OF INDIA, SBIN 33964986659, IFSC SBIN0001174; bidder must upload transfer proof.
  • Escalation matrix for service support must be provided by bidder/OEM with contact numbers.
  • Clause on salary/wage payments for deployed staff and statutory contributions (PF, ESIC) borne by the service provider.
  • Quantity/BOQ: No items listed; scope appears as service contract rather than supply of goods.
  • Special clause allows quantity/duration variation up to 25% at contract issue and post-issuance; bidder must accept revisions.

Terms, Conditions & Eligibility

  • EMD: ₹88,010; paid via online transfer with bid reference details.
  • Payment terms specify salary/wage obligations and statutory contributions borne by the service provider; no extra funded by AAI.
  • 25% variation in contract quantity or duration is allowed at bid issuance and post-issuance.
  • Escalation matrix and service support obligations must be included by the bidder.
  • Tender requires compliance with Bidders’ terms for CAMC/FMS service delivery at an airport site; ensure readiness to deploy personnel at Jabalpur Airport and adhere to security protocols.
  • Documentation for submission should cover statutory registrations and experience in IT and network maintenance for government facilities.

Key Specifications

  • Service type: CAMC/FMS for IT Infrastructure and Integrated Network at Jabalpur Airport

  • Contract period: 24 months with 25% variation allowance

  • EMD: ₹88,010; estimated contract value: ₹4,400,487

  • Payment method: online RTGS/Internet banking to SBI AAI account

  • Wage/salary obligation: service provider bears salaries and statutory charges

  • Escalation matrix: required for service support

Terms & Conditions

  • EMD of ₹88,010 payable online with transfer proof

  • Contract duration 24 months with 25% variation rights

  • Service provider to pay staff wages and statutory contributions

Important Clauses

Payment Terms

EMD to be paid via RTGS; payments for services align with contract milestones and government norms; salary/wage liabilities fall on the service provider.

Delivery Schedule

Contract spans 24 months; no detailed delivery milestones published; bidders must be prepared for ongoing maintenance and prompt fault resolution at Jabalpur Airport.

Penalties/Liquidated Damages

Not explicitly specified; standard government CAMC/FMS penalties may apply for service level deviations; bidders should seek clarification.

Bidder Eligibility

  • Experience in CAMC/FMS projects for IT infrastructure in airport or government facilities

  • Financial stability evidenced by last 2-3 years of statements

  • Compliance with payroll and statutory contributions (PF, ESIC) for deployed staff

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar CAMC/FMS projects in IT infrastructure

4

Financial statements or balance sheet for last 2-3 years

5

EMD payment receipt or RTGS/online transfer proof

6

Technical bid documents outlining CAMC/FMS scope and escalation process

7

OEM authorization or vendor certifications if applicable

8

Escalation matrix for service support

Corrigendum Updates

2 Updates
#1

Update

30 Oct 2025
#2

Update

30 Oct 2025

Extended Deadline

07 Nov 2025, 03:00 pm

Opening Date

07 Nov 2025, 03:30 pm

Frequently Asked Questions

How to bid for CAMC/FMS IT infrastructure at Jabalpur Airport in 2025?

Bidders must submit GST, PAN, experience certificates, financials, EMD ₹88,010 via RTGS using SBI AAI account 33964986659, and technical bid detailing CAMC/FMS scope. Include escalation matrix and staff wage compliance with PF/ESIC; ensure readiness for 24-month service at Jabalpur Airport.

What documents are required for Airports Authority of India CAMC tender in MP?

Submit GST certificate, PAN card, last 3 years financial statements, experience certificates for similar IT maintenance, EMD proof, technical bid with CAMC scope, OEM authorizations if any, and escalation matrix; ensure staff wage compliance with PF/ESIC.

What are the payment terms and EMD details for this CAMC tender?

EMD is ₹88,010; payment of EMD via RTGS to SBI AAI account. Service payments follow government CAMC norms; salary/wage obligations and statutory charges are borne by the service provider; no extra salary payments by AAI.

What standards or certifications are required for IT CAMC at Airports?

The tender emphasizes CAMC/FMS for IT infrastructure; bidders should provide experience certificates and compliance with statutory payroll requirements. While specific IT standards are not listed, ensure capability to maintain integrated network systems at airport facilities.

When is the contract duration and variation allowed for this tender?

The contract duration is 24 months with a bidder-accepted variation up to 25% in contract quantity or duration at the time of issue and after issuance.

What escalation and service support documentation is required?

Submit a detailed Escalation Matrix with contact numbers for service support; include OEM/partner support details and response-time commitments to address IT infrastructure issues at Jabalpur Airport.

What risks should bidders assess for operating at a government airport site?

Assess security protocols, site access procedures, adherence to PF/ESIC obligations, and timely wage payments for deployed staff; ensure clear SLAs for fault resolution and escalation to minimize downtime at the airport.

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