Tender Overview
The Office Of Dg (mss) under the Department Of Defence Research & Development invites bids for a Customized AMC/CMC of pre-owned routers and accessories for a 3‑year term. The procurement covers comprehensive maintenance services for the specified router fleet, as described in the Scope of Work and ATC terms. No BOQ items are listed, and the estimated value or EMD are not disclosed in the available data, signaling a focus on post‑deployment support, parts, and spares. Bidders should align with the Scope of Work and ATC clauses to ensure compliance and coverage for all router accessories.
Technical Specifications & Requirements
- Product category: Customized AMC/CMC for pre-owned routers and accessories for a 3‑year period
- Scope: Comprehensive maintenance including preventive, corrective, and on‑site support as per Scope of Work; no explicit performance metrics published
- Documentation: Vendor must submit all documents as mentioned in the Scope of Work and ATC; no concrete device‑level specs provided in the tender data
- Standards: No explicit standards listed; bidders should reference IS/ISO as applicable in the Scope of Work and ATC
- Location: Tender pertains to activities under the Department Of Defence Research & Development via DRDO framework; no geographic city/state details provided
- Deliverables: AMC/CMC coverage for routers and related accessories; ensure compatibility with existing pre‑owned devices with ongoing service support
Terms, Conditions & Eligibility
- EMD: Amount not disclosed in the available tender data; ensure compliance with ATC submission requirements
- Experience: Prior experience in providing AMC/CMC for network routers or similar equipment is expected as per Scope of Work
- Delivery/Timeline: 3‑year maintenance commitment; delivery timelines to be defined in Scope of Work and contract
- Payment: Payment terms not specified; verify terms under ATC and contract schedules
- Documentation: Submit GST, PAN, experience certificates, financials, OEM authorizations as required by Scope of Work and ATC
- Penalties/Warranty: Penalty or warranty terms not detailed here; rely on ATC clauses for remedies and LDs