GEM

Indian Navy AMC for Customized Pre-owned Products Visakhapatnam Andhra Pradesh 2025

Posted

27 Oct 2025, 02:18 pm

Deadline

17 Nov 2025, 03:00 pm

EMD

₹20,630

Location

VISAKHAPATNAM , ANDHRA PRADESH

Progress

Issue27 Oct 2025, 02:18 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 2

TECHNICAL SERVICES OTHER SERVICE

Tender Overview

The Indian Navy, Department Of Military Affairs, seeks a customized AMC/CMC for pre-owned products in Visakhapatnam, Andhra Pradesh 530001. The tender specifies an EMD of ₹20,630 and requires OEM authorization where applicable. Delivery, installation, and commissioning (if in scope) occur at CNAI(EAST), NAD POST, Visakhapatnam. Bidders must demonstrate financial steadiness and avoid liquidation or bankruptcy, with an undertaking to this effect. The contract emphasizes post-sale service, with dedicated toll-free support and an escalation matrix. The scope is defined as per the approved Scope of Work and is not enumerated in the BOQ.

The opportunity emphasizes compliance, risk management, and responsibility across assignment, installation, and ongoing maintenance in a government context. Key differentiators include mandatory manufacturer authorization for distributors and a robust service support framework, including escalation procedures and SLA-conscious commitments.

Technical Specifications & Requirements

  • EMD: ₹20,630; funds payable as specified by GeM terms; submission accompanies bid.
  • Organization: Indian Navy; Department of Military Affairs; location: Visakhapatnam, Andhra Pradesh.
  • Product/Service: Customized AMC/CMC for pre-owned products; scope defined by tender’s Scope of Work (not enumerated in BOQ).
  • Delivery/Installation: On-site at CNAI(EAST), NAD POST, Visakhapatnam; installation and commissioning as per scope if included.
  • Certifications & Authorization: OEM/Original Service Provider authorization required for authorized distributors.
  • Support: Dedicated/toll-free service number; escalation matrix with contact details.

Terms, Conditions & Eligibility

  • Financial Standing: Bidder must not be under liquidation or similar proceedings; an undertaking is required.
  • Past Experience: Proof acceptable via contract copies, client execution certificates, invoices with self-certification, or third-party release notes.
  • EMD/Guarantees: EMD ₹20,630; Performance Security via PBG or fixed deposit receipt acceptable per GeM rules.
  • Assignment/Sub-contracting: Consent required from buyer for any sub-contracting or assignment; sole liability remains with the seller.
  • Delivery Terms: Delivery/installation to CNAI(EAST) Visakhapatnam; conditions as per scope and contract.
  • Documentation: Mandatory certificates and documents must be uploaded; missing certificates may lead to rejection.

Key Specifications

  • Product/Service: Customized AMC/CMC for pre-owned products; scope defined by official Scope of Work

  • EMD: ₹20,630

  • Delivery/Installation: on-site at CNAI(EAST), NAD POST, Visakhapatnam 530009

  • Authorisation: OEM authorization required for authorised distributors

  • Support: Dedicated toll-free service number; escalation matrix

  • Past Experience: documents accepted include contract copies, execution certificates, or client notes

Terms & Conditions

  • EMD of ₹20,630 required for bid submission

  • OEM authorization mandatory for distributors

  • Delivery and installation at CNAI(EAST), Visakhapatnam

  • No BOQ items specified; scope per Scope of Work

  • Contractor must avoid liquidation or bankruptcy and submit undertaking

  • Payment terms, penalties, and performance security per GeM terms

Important Clauses

Payment Terms

Payment to be processed as per GeM/GeM GTC; submit EMD ₹20,630 and adhere to schedule in the final contract

Delivery Schedule

Delivery/installation at CNAI(EAST), NAD POST, Visakhapatnam; exact dates per Scope of Work

Penalties/Liquidated Damages

LD/penalty details to be defined in final contract; non-performance risks may trigger penalties

Bidder Eligibility

  • Not under liquidation, court receivership, or bankruptcy

  • Demonstrated past experience with related AMC/CMC for pre-owned products

  • OEM authorization required for authorized distributors; valid certificates

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates and client completion certificates

4

Financial statements or balance sheets for the last two fiscal years

5

EMD submission proof (₹20,630) via DD/online transfer

6

OEM/Manufacturer Authorization on letterhead with contact details

7

Technical bid documents and compliance certificates

8

Service support details including dedicated toll-free number and escalation matrix

Frequently Asked Questions

How to bid for the AMC tender in Visakhapatnam with Indian Navy?

To bid for the Indian Navy AMC tender in Visakhapatnam, ensure you meet the eligibility criteria, submit EMD ₹20,630, provide OEM authorization if applicable, and upload GST, PAN, experience certificates, and financials. Include dedicated service contact details and escalation matrix as required by the ATC.

What documents are required for the Indian Navy AMC tender 2025?

Required documents include GST registration, PAN card, two years of financial statements, experience certificates or client completion letters, OEM authorization, EMD proof of ₹20,630, technical bid documents, and service support details (toll-free number and escalation matrix).

What are the technical specifications for AMC of pre-owned products?

The tender defines scope per Scope of Work; no BOQ items are listed. bidders must rely on OEM authorization and service capability, with on-site delivery at CNAI(EAST), Visakhapatnam and adherence to installation and commissioning terms if included.

What is the EMD amount and payment terms for this tender?

EMD is ₹20,630. Payment terms follow GeM guidelines; bidders must submit EMD with bid and may provide a fixed deposit receipt as performance security per GeM rules.

What supplier qualifications are needed for the Navy AMC tender in Andhra Pradesh?

Bidders must avoid liquidation, provide an undertaking, hold OEM authorization if acting as distributor, and demonstrate past AMC/CMC experience for similar pre-owned equipment, supported by contracts or client certificates.

When is delivery/installation expected for Visakhapatnam?

Delivery and installation are on-site at CNAI(EAST), NAD POST, Visakhapatnam; exact dates depend on the Scope of Work in the final contract and may require prior approvals.

What support channels are required for the AMC contract?

Bidders must provide a dedicated toll-free service number and a formal escalation matrix with multiple contact points to ensure timely service support and issue resolution.

Which entity will hold primary liability for contract performance?

The Seller remains jointly and severally liable with any assignee or sub-contractor for contract performance, as per the buyer's terms and assignment clauses.

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