GEM

Hqids AMC OF CCTV CAMERAS Tender Department Of Military Affairs 2025

Posted

30 Oct 2025, 05:15 pm

Deadline

10 Nov 2025, 06:00 pm

Value

₹3,03,565

Progress

Issue30 Oct 2025, 05:15 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Tender Overview

Hqids invites bids for an AMC of CCTV cameras under the Department of Military Affairs. Estimated value is ₹303,565. The tender scope centers on post-installation maintenance and service for existing CCTV systems, with the procurement governed by a 25% adjustment window for contract quantity or duration at issue and post-issuance. A local service presence is required, with an office of the service provider in the consignee state. While specific location data is not provided, bidders should prepare for on-site support and routine maintenance responsibilities aligned to government security deployments. This tender prioritizes responsive service capability, regulatory compliance, and timely support to minimize downtime on critical surveillance assets.

Technical Specifications & Requirements

  • Product/Service: AMC for CCTV cameras (maintenance and service support, post-installation).
  • Estimated value: ₹303,565.
  • Quantity/Scope: Not enumerated in BOQ; scope covers maintenance services for existing CCTV deployments.
  • Delivery/Support: On-site service presence required; service provider office must be located in the consignee state.
  • Standards/Compliance: Not specified in provided data; bidders should assume standard maintenance SLA practices for CCTV systems.
  • Flexibility Clause: Optional quantity/duration adjustment up to 25% at contract issue and post-issuance.
  • Experience: Demonstrable capability to service CCTV surveillance systems; ensure adequate technical staff for AMC.

Terms, Conditions & Eligibility

  • EMD: Not specified in data; bidders should verify tender portal for security deposit requirements.
  • Delivery Timeline: Not provided; bidders must prepare for ongoing maintenance cycles upon award.
  • Payment Terms: Not specified; ensure readiness for government payment processes.
  • Documents: Confirm GST, PAN, firm registration, and OEM/service certifications; prepare service capability statements.
  • Warranty/Support: AMC implies ongoing support; confirm response times and SLAs in bid submission.
  • Office Location: Service provider office must be located in the consignee state; provide documentary evidence.

Key Specifications

  • Product/Service: AMC for CCTV cameras

  • Estimated value: ₹303,565

  • Delivery/Support: On-site maintenance; service window as per SLA

  • Location constraint: Office of service provider in consignee state

  • Quantity/BOQ: Not specified; scope for existing CCTV deployments

  • Flexibility: Quantity/duration up to 25%

Terms & Conditions

  • 25% contract quantity/duration variation allowed

  • Service provider must have an office in the consignee state

  • EMD and detailed documents to be submitted as per buyer terms

Important Clauses

Payment Terms

Not specified in data; bidders should validate payment milestones and SLA penalties during bid submission

Delivery Schedule

AMC services to commence post-award; on-site maintenance as per agreed SLA

Penalties/Liquidated Damages

Not specified; bidders should seek clarity on response time penalties and uptime guarantees during clarification

Bidder Eligibility

  • Experience in CCTV maintenance AMC for government or defense-related deployments

  • Proof of GST and PAN registration with financial stability

  • Local presence with an office in the consignee state and documented evidence

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Required Documents

1

GST Registration Certificate

2

Permanent Account Number (PAN) card

3

Company registration documents

4

Experience certificates for CCTV maintenance AMC

5

Financial statements or turnover proof

6

EMD/Security deposit documents (as applicable on portal)

7

Technical capability statement and past AMC contracts

8

OEM authorization (if required by tender)

Frequently Asked Questions

How to bid for the CCTV AMC tender in unspecified location

Bidders must submit GST, PAN, company registration, and CCTV AMC experience certificates via the procurement portal. Ensure an on-site service office in the consignee state and readiness to accept 25% quantity/duration adjustments. Review SLA expectations and submit OEM authorizations if required by the department.

What documents are required for Hqids CCTV AMC bid 2025

Required documents include GST registration, PAN, company registration, financial statements, CCTV maintenance experience certificates, EMD/security deposit as applicable, technical bid documents, and OEM authorizations. Prepare documentary evidence for local service presence in the consignee state.

What are the delivery and service expectations for CCTV AMC

Services begin after award with on-site maintenance visits as per SLA. The bidder must have a local office in the consignee state and provide timely response to service calls. No fixed BOQ quantity is listed; focus on sustaining uptime of existing CCTV deployments.

How to meet eligibility criteria for government CCTV AMC tenders

Demonstrate prior CCTV maintenance AMC experience, show valid GST/PAN, provide financial documents, and establish a local presence in the consignee state. Include past performance certificates and any OEM authorizations to fulfill technical competency requirements.

What are the payment terms for this AMC tender

Payment terms are not specified here; bidders should seek clarity on milestone-based payments, verification of service reports, and processing times under government procurement norms during bid submission.

What is the significance of the 25% adjustment clause

The contract allows up to 25% increase or decrease in quantity or duration at contract issue and post-issuance, obligating bidders to accommodate modest scope changes without renegotiating core terms.

What standards or certifications are expected for CCTV AMC

While explicit standards are not listed, bidders should present CCTV maintenance capabilities, relevant OEM certifications, and compliance with standard security service practices. Prepare to align with IS/ISO-based service quality where applicable.

Where to submit the bid and how to verify EMD requirements

Submit bids through the designated government procurement portal. Verify EMD requirements on the portal or tender terms; ensure the security deposit is ready in the preferred mode (online/DD) and confirm submission deadlines before the deadline.

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