Tender Overview
The Indian Army invites bids for a broad set of high-end mobile computing and smart devices, including ultra 7 processor rotatable laptops, 2 in 1 convertibles, M4 chipset tablets and laptops, foldable smartphones with Snapdragon 8, large-screen MediaTek tablets, and iOS-based smartphones with A18 Pro. The procurement is located in JODHPUR, RAJASTHAN (342001), with an EMD of ₹36,000. The scope specifies supply of goods only, with a 25% quantity option during contract execution. Bidders must demonstrate strong turnover and OEM capability to meet the multi-category demand. A key differentiator is the requirement for robust after-sales support and a formal escalation matrix.
Technical Specifications & Requirements
- Scope: Only supply of Goods across multiple device categories (as listed in the category field).
- Quantity flexibility: option to increase quantity by up to 25% during contract, with delivery time recalculated as (additional quantity/original quantity) × original delivery period, minimum 30 days.
- Financial stability: bidders must show average annual turnover over the last 3 years; OEM turnover criteria apply to the prime product category when bids are bundled.
- Service support: bidder/OEM must provide a dedicated toll-free service line and an escalation matrix for after-sales support.
- Documentation: financials and turnover certificates (audited or CA certified) must accompany the bid.
Terms, Conditions & Eligibility
- EMD: ₹36,000.
- Turnover: minimum average annual turnover (last 3 years) as specified in bid document; must include audited balance sheets or CA certificate.
- OEM turnover: same 3-year turnover criterion for the OEM of the offered product; apply to primary category in bunch bids.
- Delivery: delivery timelines tied to original delivery order; option extension follows the calculated method with a minimum of 30 days.
- Support: dedicated toll-free number and escalation matrix required.
- Documentation: GST, PAN, experience certificates, financial statements, EMD proof, and OEM authorizations where applicable must be provided.