GEM

Indian Air Force IT Equipment Tender 2025: Tablets, Laptops, 5G Phones – 4‑Year OEM On‑Site Warranty

Q: What are the warranty requirements for IAF IT devices

A **4-year on-site warranty** from the OEM is mandatory; bidders must provide OEM warranty certificates at delivery and confirm extended on-site support within India, with service centers near consignee locations.

Q: What is the EMD amount and its significance for bidders

The EMD is **₹28,620**; bidders must submit proof of payment with the bid. This bond demonstrates seriousness and helps secure performance during SITC and warranty compliance.

Q: How does the 25% quantity option affect the auction for IA F devices

The purchaser may increase/decrease quantity by up to **25%** during contract; payment and delivery terms adjust accordingly, with the extended delivery period computed to ensure minimum 30 days additional time.

Posted

30 Oct 2025, 09:17 am

Deadline

20 Nov 2025, 09:00 am

EMD

₹28,620

Location

CHANDIGARH , CHANDIGARH

Progress

Issue30 Oct 2025, 09:17 am

AwardPending

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Quantity

Key Highlights

• OEM on-site warranty extension of 4 years must be accepted by bidder and OEM
• Scope includes Supply, Installation, Testing and Commissioning (SITC) of IT devices
• EMD amount of ₹28,620 and related submission requirements
• Quantity variation up to 25% during contract and extended delivery periods
• Mandatory Manufacturer Authorization with OEM details and service center network in India
• Notable clause: Hard disk not returned under security policy

Tender Overview

Indian Air Force (IAF) invites bids for a broad range of IT devices including 11” Tablet Air Wi‑Fi 512GB Space Grey, 11” Notepad Pro Wi‑Fi 256GB Space Black, Personal Mobile 16 Plus 256GB Black, and multiple Personal Laptops up to 16GB/512GB configurations. The contract scope covers Supply, Installation, Testing and Commissioning of the specified devices with an estimated value not disclosed. A key differentiator is the requirement for an OEM warranty extension of 4 years on-site and a robust after‑sales network across India. The tender emphasizes authorisation from OEMs and service center coverage to support installation and maintenance. The buyer reserves the right to adjust quantities by up to 25% during procurement and contract execution, potentially altering delivery timelines accordingly.

Technical Specifications & Requirements

Product names/categories:
- 11” Tablet Air Wi‑Fi 512GB (Space Grey)
- 11” Notepad Pro Wi‑Fi 256GB (Space Black)
- Personal Mobile 16 Plus 256GB (Black)
- Personal Laptop variants: 14”/13”/15.6”/16” screens with RAM/SSD options up to 16GB/512GB, including 360-degree book style models
Scope: Supply, Installation, Testing and Commissioning; OEM authorization required; service centers in India; hard disk not to be returned as per security policy
Warranty/Support: 4 years on-site warranty from OEM; certificate to be submitted with bid; extended coverage as per ATC
EMD/Financials: EMD ₹28,620; detailed payment terms not specified in available data
Delivery/Installation: terms reference extended delivery periods if quantity increases; exact delivery windows not provided
Compliance/Documentation: OEM authorization, service center details, and warranty certificates required at delivery

Terms, Conditions & Eligibility

EMD: ₹28,620; payment method not explicitly stated in public data
Warranty: 4 years on-site warranty from OEM; certificate required at delivery; after‑sales network in India mandatory
Scope: Supply, Installation, Testing and Commissioning; option clause allowing ±25% quantity adjustment
Delivery/Penalties: Delivery period linked to last date of original delivery order; extended timelines apply with factor formula; penalties not specified in provided data
Authorisation: OEM/Original Service Provider authorization required; submit authorization with bid; service centers near consignee locations to be uploaded
Documents: Certificates and OEM authorizations must be uploaded; non‑submission risks rejection

Key Specifications

Device categories: tablets, laptops, and personal mobile phones with varied storage (e.g., 512GB, 256GB) and screen sizes (11”, 14”, 15.6”, 16”).
Warranty: 4-year on-site warranty from OEM; post‑delivery certificates required.
Delivery scope: SITC (Supply, Installation, Testing, and Commissioning) of all listed devices.
EMD: ₹28,620; authenticity verified via payment proof and bid documents.
Authorisation: mandatory OEM/Original Service Provider authorization with contact details.

Terms & Conditions

EMD ₹28,620 required; payment terms not detailed in dataset
Quantity may vary up to 25% during contract with extended delivery windows
4-year OEM on-site warranty; submit warranty certificates with bid

Important Clauses

Payment Terms

No explicit payment schedule published; bid should include all costs within SITC scope

Delivery Schedule

Delivery period tied to last date of original delivery order; extended duration formula applies

Penalties/Liquidated Damages

Penalty details not provided; ensure compliance with extended delivery terms and OEM warranty

Bidder Eligibility

Authorized OEM authorization for devices or approved distributors
Evidence of service network in India for installation and after‑sales
Financial stability demonstrated by audited statements

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Required Documents

GST registration certificate

Permanent Account Number (PAN) card

Experience certificates for similar IT hardware supply

Financial statements (audited) for the last 2–3 years

EMD payment proof (₹28,620) and instrument details

OEM/Manufacturer authorization certificate

Technical compliance certificates (as applicable to devices)

Service center details and location map near consignee destinations

Warranty certificates confirming 4-year on-site coverage

Frequently Asked Questions

How to bid for the Indian Air Force IT equipment tender 2025 in India

Bidders must submit the EMD of ₹28,620 along with OEM authorisation and service center details. The scope covers SITC of devices, with a 4‑year on‑site warranty. Ensure compliance with ATC by uploading required certificates and place emphasis on OEM warranty and post‑sales support.

What documents are required for the IA F IT devices tender submission 2025

Required documents include GST registration, PAN, audited financials, experience certificates for similar deployments, EMD proof, OEM authorization, and warranty certificates. Also provide service center locations and device compliance certificates to support SITC scope.

What are the technical specifications for IA F tablets and laptops in this tender

Specific device models include 11” Tablet Air Wi‑Fi 512GB Space Grey and 11” Notepad Pro Wi‑Fi 256GB Space Black, plus multiple Personal Laptop variants up to 16GB RAM/512GB SSD. Exact processor, OS, and battery specs are not disclosed; bidders should rely on OEM data and SITC requirements.

When is the delivery window for IT equipment under the IA F procurement

Delivery timelines are tied to the last date of the original delivery order; if the quantity changes by up to 25%, the additional time is calculated as (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum 30 days.

What are the warranty requirements for IAF IT devices

A 4-year on-site warranty from the OEM is mandatory; bidders must provide OEM warranty certificates at delivery and confirm extended on-site support within India, with service centers near consignee locations.

What is the role of OEM authorization in the bidding process

Bid submissions must include an OEM authorization/Certificate detailing distributor details and contact information; without this, the bid risks rejection, especially for after‑sales support and warranty adherence.

What is the EMD amount and its significance for bidders

The EMD is ₹28,620; bidders must submit proof of payment with the bid. This bond demonstrates seriousness and helps secure performance during SITC and warranty compliance.

How does the 25% quantity option affect the auction for IA F devices

The purchaser may increase/decrease quantity by up to 25% during contract; payment and delivery terms adjust accordingly, with the extended delivery period computed to ensure minimum 30 days additional time.