Tender Overview
Bharat Electronics Limited (BEL), under the Department of Defence Production, seeks an agency to provide ISO Certification Services for the recertification and audit of ISO 13485. The engagement covers the scope per the RFP/ATC, with the vendor required to provide a dedicated support line and full documentation as part of bid compliance. The contract contemplates audit activities and certification-related deliverables, including alignment to standard procedures and timely invoicing. The procurement emphasizes adherence to mandatory certificates and OEM authorization where applicable, with emphasis on audit integrity, GST-compliant invoicing, and timely payments following audit completion. The tender does not specify BOQ items, indicating a service-oriented engagement focused on certification activities and accompanying administrative tasks.
Technical Specifications & Requirements
- Product/Service: ISO 13485 recertification audit services and associated certification activities per RFP/ATC.
- Standards: ISO 13485 certification framework; ensure alignment with medical devices quality management requirements.
- Delivery Scope: Recertification audit activities and certification documentation; reconciliation with existing BEL processes.
- Support: Dedicated/ toll-free service support line for post-audit queries.
- Invoices & GST: GSTIN-based invoicing; GST reflected in GSTR portal compliance; no advance payment.
- Penalties & LD: 0.5% of contract value per week for delays, max 5% total; 10% cap for inordinate delays.
- Payment Terms: Payment within one month of audit completion and submission of reports and certificates.
- Authorization: OEM/Authorized distributor certification where applicable; mandatory authorization forms/certificates.
- ATC/RFP Compliance: All terms in RFP/ATC apply; non-submission of required certificates may lead to bid rejection.
Terms, Conditions & Eligibility
- EMD/Financials: Details not specified in the available data; bidders must comply with standard BEL bid requirements and ATC.
- Delivery Timeline: Delivery/completion timeline tied to audit cycles; delays subject to LD per contract.
- Payment Milestones: Final payment upon completion of audit activity and submission of audit reports, with GST handling per contract.
- Documentation: Upload of all required certificates and documents as per RFP/ATC; non-submission may lead to rejection.
- Communication: Queries to be directed to the specified BEL email; ensure compliance with GST and tax reporting.
- Warranty/Support: Not explicitly stated; terms anchored to RFP and ATC.
- Quantity Scope: No BOQ items; service scope is defined by ISO audit requirements.
- ATC Adherence: All buyer-added terms apply and supersede standard terms where conflicting.
